I've been ordering from here for several years. This last year has not been very customer driven. I get orders i didn't order and orders i've place that don't seem to ever come through.
Company replied
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See what reviewers are saying
I have been ordering from them for quite a while now. I like how they have a good selection of products and they offer weekly discounts. I use their sleep gummies and their customer service is always... See more
I’ve been ordering their CBD gummies for years. The past year the customer service has been awful. My monthly subscription orders never get sent until I email repeatedly. Emails are ignored until the... See more
I’ve been buying from JustCBD for quite a while now, and I’m really satisfied with their products. The quality is consistently good, and everything I’ve received has met my expectations. Shipping is r... See more
Company details
Information provided by various external sources
JustCBD Store is among the top online market stores for buying CBD products. We have numerous, high quality CBD topicals, vape oils, edibles and more.
Contact info
Wiles Rd 7351, 33067, Coral Springs, United States
- justcbdstore.com
3.4
Average
322 reviews
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Never shipped, never refunded or replaced which…
I purchased an order from no cap hemp company which is one of the companies they ship for. Put my order in on nov 25th and still haven't recieved my package. When i contacted them they gave me a tracking number that shows the shipping label was created on Dec 1st, but never given to usps. I never recieved any further assistance. Won't be doing business with nocaphemp or justcbd after this. It's been a nightmare and I'm just taking the loss.
December 1, 2022
5000mg CBD Full Spectrum
I love a couple full droppers every morning before heading off to work. It makes my mornings much more enjoyable and relaxing. I highly recommend
December 9, 2022
Love doing business with JustBrands
You guys are fantastic. Super helpful when I needed to change orders. Shipping is always faster than promised. All around top notch!
November 16, 2022
Sales people are helpful and always…
Sales people are helpful and always willing to help.
November 21, 2022
Great Product
These CBDs help me sleep better, also the joint pain that I have ,has been greatly reduced. Thanks again for a these products.
December 8, 2022
Well I have order several times
Well I have order several times, and was shipped in time.
December 8, 2022
It has been nearly a month since…
It has been nearly a month since placing my order, and I still have not received anything. Customer service was not very helpful/responsive regarding shipment of my items. Three weeks after placing my order, I was told it was no longer in stock & a replacement could be offered (even though I had been told weeks prior that my order had already been shipped). It all feels like a scam. Order still hasn’t been dropped off at carrier.
December 8, 2022
Reply from JustCBD
Good Day
I have tracked your order. Unfortunately, it was delivered on December 10, 2022. We sincerely apologies for this issue; if you contact customer service at 833-458-7822 we will take care of you.
I had paid for the 5-7 days shipping to…
I had paid for the 5-7 days shipping to get my package . It ended up coming in 15 days after I purchased it and I want a refund for the shipping .
November 20, 2022
Reply from JustCBD
Good Day
We sincerely apologize for the issue. Unfortunately, it seems UPS lost a bunch of packages shipped that day. I have refunded your complete order for this delay. I will ship you out your items fedex today for free.
Great service and highly effective products
Great service and highly effective products. My insomnia is now a thing of the past after using their CBD capsules for a month.
November 1, 2022
Unprompted review
Great tasting work well with my pain…
Great tasting work well with my pain will order again. Fast shipping
December 3, 2022
Very good product I like the peach…
Very good product I like the peach gummies and the sleep gummies bear's to good delivery time will continue to order more
December 2, 2022
Product is similar to others
Product is similar to others. The problem with JustCBD is that the customer service is really bad and the website needs updated. I was able to place orders for items that where out of stock. I had a few monthly subscriptions and half of the time they where late or never processed. Nothing was every communicated to me when this happened either. I would email the support email, no one responds. I would call customer service, some rude lady just took down my name and number...of course no one called back...I'm out ✌️
December 1, 2022
Reply from JustCBD
Good Day
We sincerely apologies for this issue. UPS lost about 200 orders of ours on November 17, 2022, that were never scanned or even tracked into their system. We have also refunded your card the amount of your purchase for this issue
The best I have found
The best I have found. The taste, quality and effectiveness. I highly recommend. You won’t be disappointed. 👍🏻👍🏻
December 2, 2022
Superior CBD Products
Thoughtful packaging and fast shipping. But most importantly, JustCBD gummies are superior to all other products I have tried. I highly recommend their products and have referred many people who have also experienced positive results. Enjoy!
December 2, 2022
Excellent service and selection.
December 1, 2022
I still have not received products or…
I still have not received products or an email or call. I have called twice and the guy who answers says you will reach out by email. I am very upset my product has not come and I am looking for a new competitor to do my business with.
December 1, 2022
Reply from JustCBD
Good Day
We sincerely apologize for the issue. Unfortunately, it seems UPS lost a bunch of packages shipped that day. Your items arrived on 12/10. I have refunded your complete order for this delay.
Great prices
Great prices, great products, quick delivery, frequent sales and discounts.
November 1, 2022
Never had a problem
December 1, 2022
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