Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issue... See more
Company replied
In this day of Ai generated assistants how great it was to talk to Sandi their sales assistant . She explained everything so clearly to me explaining extras but not pushing them . Their price was comp... See more
Company replied
I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful... See more
Company details
About JustCover Travel Insurance
Written by the company
JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.
With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.
Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.
Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.
Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.
- 98% of customers would recommend us
- Up to unlimited medical cover including pre-existing conditions
- 24/7 emergency medical assistance
- Cancellation cover up to €10,000
- No upper age limits, so seniors can explore with the same great benefits
With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.
Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.
Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.
Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.
Contact info
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely efficient staff
Initial person I dealt with promptly transferred me to another person to complete my query.
Having the option to press 1 on your phone keypad for a callback is an excellent idea.
Also I was not waiting long for a callback.
August 31, 2026
Excellent and quick service
Chris knew his product very well and when in doubt double checked with manager
August 31, 2026
Jordan explained everything when…
Jordan explained everything when renewing my travel insurance
August 31, 2026
Ease of application for cover staff…
Ease of application for cover staff very helpful
August 31, 2026
Quote Received in Seconds
Booked my Annual holiday insurance on line, it was a very simple process easy to follow & quote received in seconds. Price was excellent too. I would recommend JustCover.
August 31, 2026
Very friendly and value
August 27, 2026
Clear answers to my questions
Clear answers to my questions.
Mia was very pleasant to deal with and helpful guiding me through.
August 31, 2026
very quick and reasonable
August 31, 2026
Competitive quote
Competitive quote, Easy to follow systems with ready access to help from a member of the service team (Matt).
August 31, 2026
Easy to get covered
Easy to get covered, getting plenty of time to renew my policy.
Pleasure to deal with.
August 31, 2026
Please could you send me a number…
Please could you send me a number to.ring you or speek to.lenored plrase
August 25, 2026
Very user friendly website
Very user friendly website. Easy to follow steps , quick & a number of options available. Reasonably priced. An immediate response with details & documentation.
August 31, 2026
It only took 10 minutes to complete an…
It only took 10 minutes to complete an their cover is cheaper than other companies
August 31, 2026
The staff member was so helpful
The staff member was so helpful, patient and respectful as we needed some things repeated for us.
August 25, 2026
Reply from JustCover Travel Insurance
Good morning James,
Thank you for your lovely 5-star review. We're really pleased to hear that our staff member was helpful, patient and respectful throughout your experience. We understand that sometimes things need to be explained or repeated, and it's great to know you felt supported and comfortable throughout the process.
Kind regards,
Naish
Reply from JustCover Travel Insurance
Good morning Raymond,
Thank you for your 5-star review. We're pleased to hear you found the website easy to navigate and were happy with your premium. We really appreciate you taking the time to share your feedback.
Kind regards,
Naish
Duplication of Personal Information
August 5, 2026
Reply from JustCover Travel Insurance
Good morning Marty,
Thank you for your feedback. I'm sorry to hear you found there was duplication when providing your personal information. We appreciate you taking the time to highlight this, and we'll pass your comments on to the relevant team as we continue to improve the customer journey.
Kind regards,
Naish
Easy to navigate website
The website was very easy to navigate. I rang Just Cover to make sure I had everything correct. I spoke with Sandy who went through everything with me. I was very happy with the quote and would recommend Just Cover 👍
August 26, 2026
Reply from JustCover Travel Insurance
Good morning Catherine,
Thank you for your lovely 5-star review. We're really pleased to hear you found the website easy to navigate and that Sandy was able to go through everything with you and make sure you had everything correct. It's great to know you were happy with your premium and would recommend Just Cover. We'll be sure to pass your kind feedback on to Sandy.
Kind regards,
Naish
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.