Justdial 

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See what reviewers are saying

Rated 5 out of 5 stars

Hi I'm from Mk7 spa I was been listed with Justdial almost 3years I was happy with just dial service. Were iam getting good business and proper communication and details from the jd employee's also ev... See more

Rated 5 out of 5 stars

I had been using the service from past 10 years as Rayhaan Enterprises ,it’s great platform for businesses people to grab the leads.thaks justdial

Rated 5 out of 5 stars

Using Justdial platform from last 8 years to generating leads , started package from 3k monthly now I am paying 12k monthly Justdial is back bone of my business.

Rated 1 out of 5 stars

English Translation: “They are the biggest fraud company… Neither the staff is good nor the company. Whatever they promise earlier, later they refuse those same things. Honestly, it’s better for y... See more

Company details

  1. Online Marketing Agency
  2. Internet Marketing Service

Written by the company

Justdial is a company that provides local search for different services in India over voice calls and the Internet.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I was looking for an estate agent as i…

I was looking for an estate agent as i was new in mumbai so i searched in justdial for real and justdial healped me to get my dream home in mumbai in 1 day
Thank You Justdial For Providing such a wonderfull and userfriendly support to me

April 18, 2025
Unprompted review
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Rated 3 out of 5 stars

I started using Justdial about a year…

I started using Justdial about a year ago, and since then, I’ve been receiving regular online leads for my business. I would like to sincerely thank to just dail I register my business on Justdial. It has truly helped me grow and reach more valuable clients.

I’m grateful to the entire Justdial team for their support and for helping my business move forward.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of this third-class service system

Not Getting leads and when i asked to stop service i took from them they are not even listening to it and saying you cannot stop it until the completion of a complete year. they don't have any refund policy at all, don't know how legal system allowing them to do such kind of policy where a customer cannot decide if he need the service to continue or not. Not recommended if you have a hard earning money. I called customer service to stop my service more than two three times, and they denied stopping the service even and said the bill is generated and you have to pay that, though it's not even month has completed...

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Just dial edited my website Abraaportal…

Just dial edited my website Abraaportal without my permission and turned the website to a demo one, inspite the subscription till December 2030.
I think the reason was that I denied their unworhty marketting packages and also the exobitantly priced SSL certificate.

The legal contest is going on for violating the imlpied contract by just dial.

NEVER TAKE WEBSITE FROM THIS FRAUDSTER!!!

October 5, 2025
Unprompted review
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Rated 1 out of 5 stars

1-Star Review


1-Star Review: Utter Waste of Money – Lost Rs. 50,000 on a Useless 1-Year Subscription
Rating: ⋆ (1/5) - AVOID at all costs.

Service Purchased: 1-Year Premium Subscription / Paid Promotion Package

Total Loss: Approximately Rs. 50,000

Review Details
I am a small/medium business, and my experience with Just Dial has been nothing short of a complete disaster and a financial setback.

We were promised "high-quality, relevant leads," "top ranking for our category," or "guaranteed conversions" for a substantial investment of approximately Rs. 50,000 for a one-year paid promotion package.

What We Received:

Fake and Irrelevant Leads: The overwhelming majority of the leads were either completely irrelevant to our business or were clearly fake/junk. Out of the entire year, we closed 0 DEALS.

Zero Customer Support: When we raised concerns about the abysmal quality of the leads and requested a review or cancellation of the service, our sales executive became unreachable. Customer care provided a constant run-around, repeatedly ignoring emails and transferring calls with no resolution. Now when it came to renewal of subscription they are offering a discount of 20% so we go and burn more of our hard earned cash

Refusal to Refund/Cancel: Despite clearly not providing the promised service, Just Dial has refused to issue any refund or compensation for the remaining term, effectively locking us into a worthless contract. This entire year's subscription fee of Rs. 50,000 has been a total loss for our small business.

Final Verdict:

Just Dial is an outdated and fraudulent service that preys on small businesses with false promises of lead generation. Do not waste your hard-earned money. The lack of accountability, poor customer service, and the sheer volume of fake leads make this platform a massive liability. I strongly advise all business owners to explore better, more transparent alternatives like e.g., Google Ads, social media marketing, local directories, etc. instead of falling for the Just Dial scam

October 7, 2025
Unprompted review

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