Ordered from them multiple times and every time I need to return something I need to try different devices and all of them problematic. Even ordering does not always work and it fails but then yo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When you buy something you automatically accept vip membership.. Which takes a good amount of money every month, which only can be cancelled by phoning the company.. Delivery was fine and product fin... See more
Company replied
I can't understand how it works the fee you charge when we forget to skip the month. I jus did another purchase and it seems you didn't take the amount it supposed it was in my account to redem.
Company replied
Never ever buy anything from this company! They steal money from their customers🤬 I wanted to cancel my membership because I didn’t find anything I wanted. And to begin with I didn’t ev... See more
Company replied
Company details
Information provided by various external sources
Tag med os på modeeventyr! JustFab Danmark tilbyder oplevelser ud over det sædvanlige, når det kommer til personlig online shopping. Du får et personligt showroom med adgang til de hotteste trends og nyeste modeller på www.justfab.dk
Contact info
8-10 Dryden Street, WC2E 9NA, London, United Kingdom
- 89 88 39 88
- support@justfab.dk
- justfab.dk
1.7
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Justfab Danmark
Dear Moninuola,
THANK YOU so much !
We are delighted to hear how satisfied you are with our products and service :)
Keep up with us and follow us on Facebook and IG so you won't miss any updates.
Glad to have you back soon!
Have a lovely day and stay healthy!
Bianca
and the whole Fabletics team
Advertisement
Problems with delivery.
Several orders have been returned from my adress. I only her an e mail that The orders are being shiped but I never received The last to orders, i have got The money back. I order so many items online and K only experience this with just fab. Why dont I receive an e mail that The item has been tried to be delivered or sms as All other companies does. I really hope to receive my next order.
March 24, 2020
Unprompted review
Reply from Justfab Danmark
Dear Kunde,
thank you for your feedback!
But we are sorry to hear that you are not satisfied and rate us with a 1- star review.
In case of delivery problems, you should know that you can always contact us.
As delivery is managed through collaboration with dpd and postnord, it is very important that we receive every feedback from you in case the problem persists.
We are ready to help and we can check or change something in the best possible way , so
we invite you to contact our customer service either on Facebook or at: support@justfab.dk
We hope you will contact us and it won`t happen again.
Stay well and regards,
Maya from
JustFab Team
En god forettning
February 28, 2020
Unprompted review
Reply from Justfab Danmark
Kære Karen-Marie,
mange tak for de fine ord!
Vi gør vores bedste. Håber at du vil handle hos Justfab i fremover : -)
Hav en dejlig weekend!
Med venligste hilsner,
Bianca
dit Just Fab Team
I love shopping from their site
I love shopping from their site
Fine and high-quality goods and the packaging is good
December 18, 2019
Unprompted review
Reply from Justfab Danmark
Dear Kanani,
thank you very much for your five stars review!
We appreciate every feedback as we see this like an opportunity
to improve our products and services even better than it is.
Looking forward to receive a new feedback from you : ))
Have a lovely day!
Regards,
Sara
your JustFab Team
OK experience
November 28, 2019
Unprompted review
Reply from Justfab Danmark
Hej Mette,
thank you for your feedback!
We would like to invite you to enjoy also in our Christmas offers as well.
We are very happy to hear about your new experience : ))
Warm greetings,
Maya
Your JustFab Team
Advertisement
Reply from Justfab Danmark
Dear Pooja,
thank you so much for the review!
We are also glad for you to receive the bag, you have ordered.
We hope you'll like it and looking forward to receive a new feedback from you : )
Have a great day!
Cheers,
Maya
your JustFab Team
Super nice 😜
November 23, 2019
Unprompted review
Reply from Justfab Danmark
Dear Melissa,
thank you for your wonderfull review!
Keep up with us and follow us on facebook, so you won't miss any updates.
Have a lovely day!
Best regards,
Bianca
dit JustFab Team
Reply from Justfab Danmark
Hej Mette,
Mange tak for din anmeldesle!
Vi er meget glade, at du er tilfreds med leveringstid, og vi vil gøre vores bedste for at opretholde den gode kvalitet.
Med venligste hilsner,
Fredie
Dit JustFab Team
Super god service 👍
November 2, 2019
Unprompted review
Reply from Justfab Danmark
Kære Marianne,
Tusind tak for din anmeldelse!
Vi takker dig for dine dejlige ord..
Fortsat god dag!
Med venligste hilsner,
Sasha
JustFab team
Advertisement
Good quality
Alot of choices.. good price for a pair of shoes.. but dont deliver in time.
October 29, 2019
Unprompted review
Reply from Justfab Danmark
Dear Kim,
We are very happy to hear that you are satisfied with the products you have purchased at our web-store.
We apologize for your experience with delivery. At this time of the year deliveries can be delayed, but we will do our best that in future they arrive on time.
Have a lovely weekend!
Sasha
JustFab team
Super goods😉Will order more in a future
October 26, 2019
Unprompted review
Reply from Justfab Danmark
Dear Neringa,
Thank you for your wonderful review!
We are very happy to hear that you are satisfied with the products you have purchased at our web-store, and delighted that you will still be shopping.
Stay tuned, as we have a lot in store!
Warm greetings,
Fredie
Your JustFab Team
Reply from Justfab Danmark
Dear Abu,
Thank you for your lovely review.
We are very happy that you are satisfied with the products that you have received from us.
We hope that you will continue shopping at our web-store.
Best regards,
Fredie
Your JustFab Team
I think its a cruel scheme which traps…
I think its a cruel scheme which traps you in and your money, I didnt know that it was taking my money for over and year, and i am now trying to work my way out of it. I didn't have the money for clothing but now I have no choice.
October 11, 2019
Unprompted review
Reply from Justfab Danmark
We are sorry to hear about your experience with JustFab.
It is true that many people do not pay attention to terms and conditions when it comes to membership, that are absolutely visible during the purchase and on our website.
If you have any questions you can always contact us buy calling us/sending us an email or a message on Facebook/Instagram.
We are open every day from Monday - Friday at 8. 00 - 20. 00 and
Saturday - Sunday at 10:00 - 18:00 anyone can get us and cancel the membership or get any kind of information needed.
As we always welcome the opportunity to improve our services,
an associate from our member services team will contact you shortly and will try to help you with your issue.
Good weekend,
Sarah from
JustFab Team
Advertisement
cheat side will charge you every month and worst customer service!!
Its one of the cheapest quality for clothes and never try to make a purches from this webside Justfab its a cheating side it will charge you 50 euros every single month!!!! Justfab has the worst customer service and they dont help you easily :(((.
October 9, 2019
Unprompted review
Reply from Justfab Danmark
Dear Sonia,
We are very sorry to hear that you had such bad experience with JustFab. We are doing our best to improving our services. Someone from our customer support will contact you within 24h in order to help you.
Kind regards,
Charlotte
JustFab
Fantastisk shopping website.
September 8, 2019
Unprompted review
Reply from Justfab Danmark
Hej Nadia,
Det lyder bare utroligt godt !
Tak for alle stjernerne.
Vi håber, vi kan være dig behjælpelig , n[r som helst.
Du ønskes en skøn eftermiddag ;)
Med venlig hilsen,
Mie
Just Fab Team
Excellent products at good price.
September 7, 2019
Unprompted review
Reply from Justfab Danmark
Dear Yamini,
thank you so much for your review!
Keep up with us and follow us also on facebook, twitter and IG
so you won't miss any updates.
In case you may have some doubts or inquiries, please let us know it.
Have a lovely day : ))
Best regards,
Bianca
Just Fab Team
Reply from Justfab Danmark
Hej Fie,
Thank you for your 4 stars review and for sharing your good experience with us!
We are always glad to hear about our customers` service experience .
Keep up with us and follow us also on facebook, twitter or Instagram
so you won't miss any updates.
Have a fabulous day :))
Best regards,
Bianca
your Just FabTeam
Advertisement
Is first time the command and i wait to…
Is first time the command and i wait to see of is ok thanks!
August 31, 2019
Unprompted review
Reply from Justfab Danmark
Dear Marcu,
Thank you for sharing your shopping experience with us!
We wish you to enjoy in the items you have bought from us and
to stay with us, also after your first shopping experience .
If it happen you might have need some help from us, please
let us know, we would gladly assist, in any way.
Any time within opening hour you can get all the necessary help from our service.
Enjoy the day : ))
Best regards,
Sara
your Just Fab Team
Fashion forward
Nice system.
Always in fashion.
Easy to get help from their support line.
July 25, 2019
Unprompted review
Reply from Justfab Danmark
Hej Laura,
thank you very much for your great review!
That is what we always aim for, our members` satisfaction.
We want you to enjoy every time in all items you`ve bought with us
and we`re looking forward to receive a new feedback from you : )
Have a great day!
Kind regards,
Bianca
Just Fab Team
Reply from Justfab Danmark
Dear Alex,
Thank you for your review!
As we always welcome the opportunity to improve our products and services.
I`d like to take a chance and invite you here, to follow us also on facebook,
so you won't miss any updates.
For any help you might need, please don`t hesitate to contact us.
either here or at support@justfab.dk .
Best regards,
Bianca
Just Fab Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.