JustGoodGlasses Reviews 

980
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the prescription glasses and sunglasses, noting crystal clear lenses, sturdy frames, and a comfortable fit. People also mention the brilliant customer service, remarkably quick turnaround times, and extremely helpful communication throughout the entire ordering process. Some reviewers were happy with the straightforward reglazing service, which allows them to send in existing designer frames for new lenses at a fraction of typical high street costs. Consumers additionally appreciate the economical pricing, easy-to-navigate website, and protective packaging that together ensure a completely smooth and satisfying purchase experience.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and reasonable... See more

Service

Consumers find service to be positive, highlighting the rapid turnaround and helpful communication. Reviewers... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with their glasses... See more

Order

Reviewers mention positive feedback about order processes, highlighting that the website is easy to navigate... See more

Price

Customers report a high level of satisfaction with the pricing, highlighting that products are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used this company before, they are very good and approachable, they sorted out my order very quickly. They arrived quickly and are very comfortable and a very reasonable price, nice new prescri... See more

Company replied

Rated 5 out of 5 stars

I bought two pairs of glasses from JustGoodGlasses and absolutely loved them both. Unfortunately, I developed a problem with one of the frames, but I couldn't have asked for better customer ser... See more

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

980 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(980)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bargain lens replacement services with excellent communication and speedy service

The communication is excellent, the prices are fantastic and the service is really good. Placed my order for reading-glasses lenses replacement for my wife with UV and blue-light protection coatings.
Send the original frames off to be reglazed. and they came back in just over a week. I love this reglazing service. I purchase used designer frames with prescription lenses in them from a a well known auction site. then I send them off for reglazing to "Just good glasses", to have the lenses replaced with our own prescription, at a really good price.
This gives us prescription designer glasses at a fraction of the cost of purchases from a high street optician.

August 27, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Richard, Thank you for another fantastic review and your continued custom. I'm pleased to hear you love our reglazing service.

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Rated 5 out of 5 stars

Excellent company

Excellent company, easy ordering quick delivery excellent product

August 27, 2025
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Reply from JustGoodGlasses

Hi Simon, I'm pleased to hear you found it easy to order with us. Thank you for your great review.

Rated 4 out of 5 stars

I would give a 4 stars as I can still…

I would give a 4 stars as I can still see half bottom rim & I think rimless is best but still good glasses.

August 27, 2025
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Reply from JustGoodGlasses

Hi Ant, Thank you for your review. We also offer rimless glasses on our website for future reference.

Rated 5 out of 5 stars

Simple ordering process from start to finish

Ordered prescription sunglasses, arrived within 5 days. Good quality product at a bargain price.

August 26, 2025
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Reply from JustGoodGlasses

Hi Sarah, Thank you for your kind review and leaving us 5 stars. I'm pleased to hear you found it a simple process to order with us.

Rated 5 out of 5 stars

Excellent service

Excellent service , matched by there excellent glasses, great quality at an unbeatable price!
The best online.

Thank you for my glasses,

August 22, 2025
Unprompted review
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Reply from JustGoodGlasses

Hi Brian, Thank you for your amazing review. I'm pleased to hear your new glasses are excellent.

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Rated 5 out of 5 stars

Excellent service from JustGoodGlasses

Excellent service from JustGoodGlasses. They reglazed my glasses with a very quick turnaround and the whole process was smooth and easy. I’m really pleased with the result and would definitely recommend them.

August 15, 2025
Unprompted review
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Reply from JustGoodGlasses

Hi, Thank you for your great review. I'm pleased to hear you had excellent service with us and the process was easy.

Rated 5 out of 5 stars

Brilliant service!!!

Ordered a couple of pairs of glasses to be reglazed. I packed them off and received them back in no time! Absolutely spot on! Not just that... for 1 x pair at the main name dealers, they charge more than double what it cost me to get 2 x pairs done! Plus... I got more lens boosts for my money! Glasses were clean too, normally receive new glasses, smudged, with prints on... These were sent out perfectly packaged and ready to wear! Thanks

August 15, 2025
Unprompted review
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Reply from JustGoodGlasses

Hi Paul, Thank you for your fantastic review. I'm pleased to hear you had brilliant service with us and we could save you some money on your reglaze.

Rated 3 out of 5 stars

They were helpful and I got my order in…

They were helpful and I got my order in good time. The selection of glasses and sunglasses are good so I found it an easy and good experience

July 25, 2025
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Reply from JustGoodGlasses

Hi, thank you for your kind review. I'm pleased to hear you found it easy to order and had a good experience with us.
We welcome any feed back on how we can get 5 stars in the future.

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Rated 5 out of 5 stars

The sunglasses are very good quality

The sunglasses are very good quality. Better then expected!

August 1, 2025
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Reply from JustGoodGlasses

Hi Anna, I'm pleased to hear your sunglasses are better then expected. Thank you for leaving us a kind review.

Rated 5 out of 5 stars

Excellent service

Excellent service, my prescription glasses were easy to order, came quickly exactly as described, I would definitely recommend this company

August 1, 2025
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Reply from JustGoodGlasses

Hi Janet, I'm pleased to hear you had excellent service with us and you found it easy to order. Thank you for your great review.

Rated 5 out of 5 stars

Lens Replacement

Great turnaround, had lens replacement and well packaged on return, definitely will use again.

July 31, 2025
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Reply from JustGoodGlasses

Hi Scott, Thank you for your great review. We will look forward to making any future glasses for you.

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Rated 5 out of 5 stars

Lovely glasses

Lovely glasses, fast and efficient, excellent price

July 28, 2025
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Reply from JustGoodGlasses

Hi Kim, Thank you for leaving us a kind review and 5 stars.

Rated 5 out of 5 stars

Glasses are well priced and good…

Glasses are well priced and good quality. Fast delivery. Very pleased.

July 30, 2025
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Reply from JustGoodGlasses

Hi Aimee, I'm glad to hear you are very pleased with your glasses. Thank you for your great review.

Rated 5 out of 5 stars

Perfect, fast service.

Sent my glasses to be reglazed on Thursday 31st July and received them back today (Tuesday 5th Aug).
Took a picture of my prescription during the ordering process.
Lenses look great and as expected (anti-glare).
Low prices and a quick effective service, absolutely perfect.

August 5, 2025
Unprompted review
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Reply from JustGoodGlasses

Hi Andrew, Thank you for your great review. I'm pleased to hear you had quick service with us and your glasses are perfect.

Rated 5 out of 5 stars

Just send a photo of your prescription

Just send a photo of your prescription, select the frames and pay! It was that simple! Arrived 3-4 days later. Really happy with the whole experience.

July 29, 2025
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Reply from JustGoodGlasses

Hi John, I'm pleased to hear you are happy with the experience you had with us. Thank you for your kind review.

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Rated 5 out of 5 stars

Easy to order

Easy to order, lots of designs to choose from, great value

July 29, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Paul, I'm pleased to hear you found it easy to order on our website and had lots of choice. Thank you for your great review.

Rated 5 out of 5 stars

I love my sunglasses

I love my sunglasses with prescription lenses, very reasonable price, very comfortable and quickly dispatched

July 29, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Alice, Thank you for your kind review. I'm pleased to hear you love your new sunglasses.

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