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See what reviewers are saying

Rated 5 out of 5 stars

Justice have serviced our intruder alarm for several years and it has not given any problems. It is always easy to book an appointment within a couple of weeks for routine maintenance. Both the a... See more

Company replied

Rated 5 out of 5 stars

Ian and Martin were polite and industrious, doing their utmost to fit an alarm system suitable to my needs. They were careful with my property, making good any slight damage caused by moving/replacing... See more

Company replied

Rated 1 out of 5 stars

If your company acts the same as one of your drivers then justice is the wrong name for your company. I do have the van details on my dash cam but I'm sure you will know who the driver is on t... See more

Company replied

Rated 5 out of 5 stars

Michael came to our property to give our Home alarm system and CCTV system a check over before going into a maintenance package, his knowledge and explanation of everything was top notch. Also really... See more

Company replied

Company details

  1. Security System Installer
  2. Burglar Alarm Store
  3. Closed Circuit Television Store
  4. Fire Alarm Supplier

Written by the company

Truly protect your home or business with Justice Fire and Security. Specialising in CCTV cameras, retail & home security systems, fire alarms and intruder alarms, access control systems. Established for more than 35 Years , Family run Business. Over 10,000 satisfied customers. NSI Gold Accredited installers and providers of alarm monitoring facilities. Police and Insurance recognised.


Contact info


4.2

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Justice have always given excellent service.

Justice have serviced our intruder alarm for several years and it has not given any problems.
It is always easy to book an appointment within a couple of weeks for routine maintenance.

Both the admin staff, and the engineers are polite, friendly amd efficient.

April 2, 2026
Unprompted review
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Reply from Justice Fire & Security

Dear Mr Hall thank you so much for your 5 star review and your continued support it means a lot. Hoping to be of assistance to you in the future

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Rated 5 out of 5 stars

My new system was fitted carefully and met all my needs

Ian and Martin were polite and industrious, doing their utmost to fit an alarm system suitable to my needs. They were careful with my property, making good any slight damage caused by moving/replacing sensors. They went through everything with me, making sure I was happy with the workings of the system. I was more than happy with the service provided.

February 6, 2026
Unprompted review
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Reply from Justice Fire & Security

Hi Annie thank you so much for your 5* Review it means a lot to us. We will pass your praises onto our engineers. Hoping to be of service to you in the future.

Rated 5 out of 5 stars

Great service

Michael came to our property to give our Home alarm system and CCTV system a check over before going into a maintenance package, his knowledge and explanation of everything was top notch. Also really friendly and polite!

January 7, 2026
Unprompted review
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Reply from Justice Fire & Security

Dear Michael , Thank you so much for your 5* review it really means a lot to us we have passed your kind words onto our engineer Michael. Hoping to be of service to you in the future.

Rated 5 out of 5 stars

First class excellent service,

A hi-cup at service but corrected when called out to rectify problem. All staff involved from early morning out of hours service through to engineer coming out the same morning was a very professional service given by dedicated staff who were very customer orientated. Well done Justice Fire & Security,

November 17, 2025
Unprompted review
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Reply from Justice Fire & Security

Dear John, thank you so much for your 5* Review it means a lot to us , we have passed your kind words onto the relevant staff. Hoping to be of service to you in the future.

Rated 1 out of 5 stars

Don’t bother!

Don’t bother!! What a joke company!! They obviously don’t need any business because they clearly don’t ring back!! 4 times I tried

September 24, 2025
Unprompted review
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Reply from Justice Fire & Security

Dear Mr Sapal thank you for your comments however we only have one record of you calling us and that was this morning, you asked our administrator for a price for various equipment and she asked if you could email a list of what you wanted (a reasonable request) at that point the phone went dead and we didn't have a number to call you back on. If you would like to call back again I'm sure we would be able to help.

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Rated 5 out of 5 stars

Outstanding Service from Start to Finish

From the moment I made my first enquiry, their customer service and communication have been second to none. The team (Rebecca, Kevin, Ian and Oliver) was friendly, knowledgeable and genuinely cared about finding the right solution for me.

Installation was smooth, efficient and professional – everything was explained clearly and done to a high standard. On top of that, their pricing was very competitive for the level of service and peace of mind provided.

I would highly recommend Justice Security to anyone looking for a reliable and trustworthy security company.

July 4, 2025
Unprompted review
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Reply from Justice Fire & Security

Dear Muneerah thank you so much for your 5 * review it means a lot to us, especially as your kind words reflected the whole process from initial survey , administration and our engineers visit. Hoping to be of service to you in the future.

Rated 1 out of 5 stars

A wasted afternoon

Having waited in all afternoon for a service scheduled a few weeks ago, no-one came and no-one had the decency to let us know no-one was coming. After 36 years with this company, I am not happy

June 30, 2025
Unprompted review
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Reply from Justice Fire & Security

Dear Carole we apologise for this. The engineer is new to the company and failed to contact our office to say he had been delayed on previous jobs and couldn't get to you within the time scheduled (this has been re-pointed out to him to contact our office if there is a delay) We have an excellent response time normally as you may agree with after 36 years of being a loyal customer. The call has been rescheduled to another day as requested , thank you for your continued support.

Rated 5 out of 5 stars

reliable & Professional company

very professional and reliable. Highly recommended

February 28, 2025
Unprompted review
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Reply from Justice Fire & Security

Thank you Heather for your 5* review it really means a lot to us , hoping to be of service to you in the future.

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Rated 5 out of 5 stars

Reliable service at both quotation and…

Reliable service at both quotation and installation stages. Engineers were courteous and helpful during the install and proactive in resolving any issues.

I have used Justice both commercially for work and domestically at home and would recommend them.

February 14, 2025
Unprompted review
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Reply from Justice Fire & Security

Thank you Martin for your 5* review it really means a lot to us, hoping to be of service to you in the future.

Rated 5 out of 5 stars

Quick telephone response to simple…

Quick telephone response to simple fault, solved quickly with help of Justice technician

February 6, 2025
Unprompted review
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Reply from Justice Fire & Security

Thank you Michael for your 5 star response it really means a lot. Hoping to be of service to you in the future.

Rated 5 out of 5 stars

Very efficient service l…

Aaron the engineer was very punctual and customer friendly and carried out his work in a professional and diligent manner .

January 21, 2025
Unprompted review
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Reply from Justice Fire & Security

Dear Karl thank you so much for your 5 star review it means so much , hoping to be of service to you in the future.

Rated 5 out of 5 stars

The installation was well planned

The installation was well planned, and explained to us in great detail, all support was provided quickly.

December 17, 2024
Unprompted review
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Reply from Justice Fire & Security

Thank you Adam for your 5 star review its really appreciated. Hoping to be of service to you in the future.

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Rated 5 out of 5 stars

Great service

Great service. Fantastic problem solving - job done well. Thank you

November 6, 2024
Unprompted review
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Reply from Justice Fire & Security

Thank you so much for your 5* review Melinda it really means a lot to us , we have passed your praises onto our engineer. Hoping to be of service to you in the future.

Rated 1 out of 5 stars

If your company acts the same as one of…

If your company acts the same as one of your drivers then justice is the wrong name for your company.

I do have the van details on my dash cam but I'm sure you will know who the driver is on the M6 driving toward Birmingham behind a police escort of a large load.

Not only cut me off but moved from inside lane to outside lane cutting off other vehicles. He had no regard for safety of others.

Once I download the footage I will be sending it to the police.

October 24, 2024
Unprompted review
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Reply from Justice Fire & Security

Thank you John for your response we have looked at our driver's own dash cam footage following your call and interviewed him, from what we can see it is not as clear cut as you have indicated because our driver was also having to deal with a car pushing him over from the left and had to take evasive action. The Police escort was well in front of this incident and had no effect on this at all.

Rated 5 out of 5 stars

Excellent Seevice

Had CCTV installed. Previously had alarm system with them.

Excellent service from quote through to installation. The guys installing were so polite and friendly. No mess. All cables hidden away out of view. Full training of system

Excellent service as always.

September 27, 2024
Unprompted review
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Reply from Justice Fire & Security

Thank you Rob for your 5 star review we really appreciate it, have a great weekend.

Rated 5 out of 5 stars

Excellent phone contact

Excellent phone contact, and the engineer was helpful, prompt and polite

September 27, 2024
Unprompted review
Justice Fire & Security logo

Reply from Justice Fire & Security

Thank you so much for your 5* star review Philip it really means a lot to the team. Hoping to be of service in the future

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Rated 5 out of 5 stars

The installer did a neat job replacing…

The installer did a neat job replacing the old sensors and fitting the new control box.

July 9, 2024
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Reply from Justice Fire & Security

Thank you Phil for your 5* Review, we really appreciate it. Hoping to be of service to you in the future.

Rated 5 out of 5 stars

Great company

Great company

July 31, 2024
Justice Fire & Security logo

Reply from Justice Fire & Security

Thank you Simon for your 5* Review we really appreciate it. Hoping to be of service to you in the future.

Rated 5 out of 5 stars

We had electronic security door with…

We had electronic security door with phone entry access updated and panic buttons fitted for extra protection and monitoring.

Excellent Service with Professional and courteous staff.

A+++ Service

April 11, 2024
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Reply from Justice Fire & Security

Hi Sophie Thank you very much for your review

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