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Just Kampers Insurance Reviews 

9,463
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, polite, and take the time to thoroughly explain every detail of the insurance options. People consistently appreciate the prompt assistance and the noticeable financial savings found on bespoke policies compared to standard online comparison sites. Some reviewers were not happy with communication issues, noting prolonged telephone hold times and emails that did not receive a direct reply. A few other people also felt that navigating online accounts, software systems, and accessing digital policy documents could occasionally become a rather frustrating experience.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly knowledgeable when explaining insurance options.... See more

Service

Reviewers highlight positive aspects of service, praising the professional, reassuring, and knowledgeable... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fair quotes, and... See more

Customer service

Clients share positive opinions on customer service, highlighting knowledgeable and polite telephone agents... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website and overall setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy informative and reasonable. Wish I had a reply about NCD and upload of documents, didnt find the app useful for uploads. But likely user error rather than your end. Just personable and cover suit... See more

Company replied

Rated 5 out of 5 stars

The member of staff was excellent, took note of the adjustments I needed to make to my insurance following completion of my motorhome conversion. The renewal price quoted for the bespoke policy after... See more

Company replied

Rated 5 out of 5 stars

Friendly communicative assistance over the phone, prompt quote, very competitive price with the full cover that I needed for my camper. Can’t provide feedback on any further assistance or claims as ha... See more

Company replied

Rated 5 out of 5 stars

Arthur and Ellie were both great at going through all my options to allow me to make an informed decision on the best cover for me and my van. My conversations with them both were easily understood.... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. Insurance Company

About Just Kampers Insurance

Written by the company

Just Kampers Insurance was set up with the VW enthusiast in mind and has been providing tailored insurance policies for classic VWs and daily drivers for over twenty years.

Since 1998, we noticed that our customers were not getting the insurance cover their vehicle really required, so we set up Just Kampers Insurance, with the aim to provide affordable insurance, with all the features and benefits we think you and your beloved vehicle deserve.

We are proud to offer:

 
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Just Kampers Parts

Just Kampers is the number one supplier for a comprehensive range of quality parts for your VW campervan and air-cooled car. Trading since 1989, Just Kampers is run by enthusiasts and owners dedicated to helping keep your VW on the road.


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Leave a Review For Just Kampers

If your review is for Just Kampers please leave a review using the link below.

Review Just Kampers

Written by the company

Price Promise

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote
That’s how confident we are that Just Kampers Insurance can offer you the best rates on vehicle insurance.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(9,463)

2,151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Chapelhow,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

I liked dealing with Rachel Gough and…

I liked dealing with Rachel Gough and Harrison.

September 11, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks for the kind words, Miss Williams. I’ll ensure that your comments are passed onto the representative who handled your enquiry.

Thanks again for choosing us for your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great experience

Was a wonderful first time buying insurance, the lady who I spoke to really couldn’t have helped and explained things enough really went above and beyond!!

September 11, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Price and easy to do

Easy to do good service

September 14, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Derry,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Pepper,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Right from the start I knew it was good…

Right from the start I knew it was good they were very helpful listening when I asked a question they were very helpful.

September 11, 2026
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Reply from Just Kampers Insurance

Hi John,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent service

Excellent service

September 7, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Competitive price and personable service

Price competitive, phone service was very polite and helpful. Took the time to answer all my questions and confirmed details with me by the staff.

September 8, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mark,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

The woman on the phone who we spoke to…

The woman on the phone who we spoke to to renew our campervan insurance was very helpful , friendly and efficient

September 7, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Anne,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

It’s insurance

Reasonable price

September 11, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi John,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Good

Great service

September 11, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Forshaw,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Daniel,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Yes the price was nice

Yes the price was nice , stayed about the same as last year , a good reminder for the re-new date and price , easy to use app too
Great job

September 7, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Martin,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great customer service

Great customer service

September 7, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Moore,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Always so helpful no question is too…

Always so helpful no question is too silly and always a bonus when you get it a bit cheaper.
Informative explained everything well and friendly and polite.

September 7, 2026
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Reply from Just Kampers Insurance

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent experience with Just Kampers

Excellent experience with Just Kampers. Great service!

September 9, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Moira,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Always friendly and helpful people

Always friendly and helpful people

September 8, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Mitchell,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 3 out of 5 stars

I submitted photos for Agreed Valuation…

I submitted photos for Agreed Valuation on 28 Aug 2026, chased by email on 7 Sep 2026 and still heard nothing by 11 Sep 2026.

September 8, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thank you for taking the time to leave us a review. We take feedback seriously and always want our customers to receive the best service possible.

I have arranged for a Customer Service representative to investigate and review your file. They will contact you to discuss as soon as possible.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Competitive price and cover

Friendly communicative assistance over the phone, prompt quote, very competitive price with the full cover that I needed for my camper. Can’t provide feedback on any further assistance or claims as have just taken out the policy for newly purchased van.

September 8, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Tjay,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

The customer sales was excellent

The customer sales rep went through my every needs to find the right insurance for me, he clearly went through every step so I understood clearly for the quote. I am really happy and recommend Justcampers insurance

September 8, 2026
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Reply from Just Kampers Insurance

Hi Simon,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

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