Just Miniatures Reviews 

10,273
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS FAKE COMPANY!!! According to the fake customer service department- I apparently didn’t have a correct shipping address when I ordered. Thankfully, it wasn’t a big ord... See more

Rated 5 out of 5 stars

Never had this before but when I ordered I didn’t think about Christmas it’s close and will be madness with deliveries , and as soon I try to reach them to change it , very prompt answer from the c... See more

Rated 1 out of 5 stars

Same issues as shown with other 1 star reviews. Ordered 17th of December. Phone number doesn't ring, no answer to emails or text messages. have raised a claim with PayPal to get refund. Whats-app... See more

Rated 1 out of 5 stars

Ordered 6 Dec. Nothing received by 20 Dec. Checked my account details on their website and found my order status as "unfulfilled". Last week they weren't picking up the phone, today the phone doesn't... See more

Company details

  1. Liquor Store

Written by the company

Just Miniatures - Miniature Spirits & Liqueurs Miniature Wines & Champagnes Christmas!!! Glassware & Sundries Gift Certificates Clearance Items Mini Soft Drinks Jack Daniels Memorabilia Prices Candles Mini Fragrances Bottled Ale & Cider Personalised Miniatures Books & Mags Special Offers Mini Jams Football Collectables Non-Alcoholic Miniatures Odds & Ends wedding favours, miniature champagne bottles, whisky miniatures, personalised wedding favours, single malt whisky, distillery bottling, miniature wines, gift ideas, american whiskey, irish whiskey, independent bottlings, blended whisky, whisky liqueurs, scottish clan whisky miniatures, mini soft drink can, just miniatures, alcohol miniatures, liqueurs


Contact info

2.5

Poor

TrustScore 2.5 out of 5

10K reviews

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2.5

All reviews

(10,273)

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Rated 1 out of 5 stars

Useless... or gone out of business? No idea

I've used this company before and was happy. Therefore ordered again with no concerns for christmas - a month later, no order! I've now seen all the similar reviews and can see my order won't be arriving.. What a shame as I don't know anywhere else to get such a range of miniatures.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling service I ordered on the 25th…

Appalling service I ordered on the 25th of November and nothing??? Like a lot of other people I now just want a refund as I spent over £50 on miniatures for hampers which I’ve now had to deliver minus the miniatures!!! No thought for the individual just heartless

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

This shop is a SCAM

This shop is a SCAM. DO NOT purchase from them. Same as other victims, I placed the order but never received the items. And they don't reply to your emails or Whatsapp.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Would leave no stars if possible

Would leave no stars if possible, ordered on November 26th , have chased through Facebook, Whatsapp, calling , Instagram- and Zero response to anything. No updates on delivery, no one answers or replies to emails, but they have time to update the Facebook stories to try and gain more business. Now looking at speaking to trading standards etc to get the money back.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling Trying to chase an order and…

Appalling Trying to chase an order and similarly just get a standard we're busy please be patient response. If they couldn't fulfill Xmas orders they should have said 3 weeks ago when I ordered. And there is no excuse for ignoring emails and what's app

December 21, 2021
Unprompted review
Rated 2 out of 5 stars

Good company - shocking at Christmas

Been ordering from this company for years at Christmas and March/april time for birthdays and Mother’s Day gifts. They are definitely not a scam BUT last Christmas was the same… order took a huge amount of time to be fulfilled and dispatched. I contacted them and it was dispatch almost immediately and arrived JUST in time for Xmas. Other than that, they’re usually on time.
This year the website blames it on lack of delivery drivers… let’s be absolutely honest, the lack of delivery drivers has nothing to do with the length of time it takes to prepare the order and get it dispatched!
I made an order on 7th December (around a week earlier than last year because I knew this would happen) except this time they’ve gone a step further and taken down the website so now I’m worried. My parents Xmas presents are now unfortunately messed up… I spent £68 so will be doing as others have said and raise a dispute with PayPal if I don’t hear back or get tracking info by tomorrow.
Really unfortunate as usually you always receive your order (regardless of length of time) but to not have had any communication whatsoever about this delay is just so disappointing. Doesn’t mean I won’t stop using them outside of Christmas though! They are usually quite good.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Hopeless…

Like everyone else I have a missing order. There is no proper way of contacting them , I have not received my goods and I doubt I’ll get a refund. Most definitely don’t use this company. Like another person I wish I had read trustpilot reviews first.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM

As with many others, I placed an order on 11th December with 3-4 day delivery promise. Received an email confirming my order. After 7 days I still hadn't received said order. I emailed and there was no response, tried to check the website today and it has been taken down. Dispute raised with PayPal, will be escalating it to a claim.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

What a shower

What a shower! Broken promise after broken promise- thank god the money involved on my (undelivered) order was relatively small ( pardon the pun) - you’ll be better off finding a local off licence that sells miniatures - DO NOT USE THIS COMPANY

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

A scam company

A scam company. I've had to contact my bank and ask for a chargeback as made an order, received confirmation and then nothing and, despite trying to contact these charlatans, still nothing.

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling - team work gifts ruined

I wish I’d looked at trustpilot first, but I can’t do that for every company I deal with. Twelve carefully created gift boxes for my team at work now ruined - and where’s my money? No contact, no clue.

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

Ordered £50 worth of products 14 days ago.
Should have been delivered within 3-4 days.
Company is not responding to emails, WhatsApps or texts.
Now the website is deleted.
Wish I checked this page first!!!!

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Placed order for over £40 and now website has been taken down and phone disconnected. Wish I'd checked Trustpilot before placing my order. I've sent a request for a refund to my credit card provider so hope the money will be returned.

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

Like everyone else, they took my money, ignored all attempts at contact, and now I see they’ve deleted their website. Looking back it’s clear that they were a scam and those glowing 5* reviews all came from them.

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Would give minus 10 stars

Would give minus 10 stars! As previous comments - seems like they're a bunch of crooks. Taking the money and claiming will deliver in 3-4 days. Total scam. They don't respond to email or phone calls. DO NOT BUY FROM THEM!

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Scam, Don't buy.

Ordered on 5th December, told it'd be delivered in 3-4 days. Still no dispatch note on 20th December, website has been taken down. Tried contacting their customer service to no response, requesting a refund through my credit card company now.

December 20, 2021
Unprompted review

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