Natalie Croasdale made the process as pain-free as possible, even when the first two houses fell through for different reasons. She managed to negotiate a mortgage for us with ease, even though we are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently visited just mortgage office…
Recently visited just mortgage office at canton branch. Jon layshon the advisor, his service is 5 star.
Gave me all information I asked and I understood all facts he explained.
A friend recommended him and found as good as I heard about him and his service.
You can try.
Neil is great!
Neil was fantastic in finding us the best possible deal for us, based on our needs. He was also great at explaining the protection products clearly and tailoring it to suit our requirements. Would recommend to anyone who is experienced with mortgages or now!
First home with Steve Hayward
We were buying our first home and Steve Hayward helped us out massively and made it a completely stress-free, easy process. Will 100% come back for the remortgage and any future homes!
May use AI-assist with repliesRead more
First Time Buyers - Hope
Myself and my partner are first time buyers and were slightly in the unknown about the process of buying and what kind of mortgage we could potentially get. Hope at Just Mortgages was amazing and came to our rescue! She was so helpful and made us feel at ease, even with us only having our first appointment. We’re so excited to begin our journey with Hope and lucky to have her help and advice along the way!

Reply from Just Mortgages
Magical Vishal
Magical Vishal . Thank you so much
Vishal provided an excellent service after I had been rejected 2 times. He was professional and his experience was evident. Very reassuring during the whole process and always quick to respond. He went above and beyond after the 3rd rejection and provide the Magical acceptance. Thank you! I would highly recommend Just Mortgages Romford.
Ralph Nimo has been awesome.
Ralph Nimo has been awesome.
We are first time buyers. He took a lot of time to take us through the whole process
at our own pace making us very reassured.
Recommend

Reply from Just Mortgages
Giovanna Scippo Weston Super Mare
We have just completed on our new home thanks to Giovanna Scippo from Just Mortgages in Weston Super Mare. Giovanna is at the top of her profession, she is incredibly knowledgeable. Giovanna was extremely professional, kind, understanding and efficient through the whole process. We would highly recommend Giovanna and Just Mortgages, thank you for making our dreams of being homeowners come true!

Reply from Just Mortgages
Charlotte Innes gave us fantastic…
Charlotte Innes gave us fantastic service! We are first time buyers and she made everything so easy and stress free. Mortgage application was approved in no time Thankyou!
Chris Naya Executive mortgage and…
Chris Naya Executive mortgage and Protection Adviser, l am happy that my colleague introduced you to me at my time of need. I am glad that, when l contacted you, you were quick to respond and within a week l got an offer of the remortgage.
I truly appreciate and thank you for your quick and helpful services. Keep up your good work.
Mrs P
Great service from Matt
Great service from Matt. So helpful, friendly and arranged a mortgage with no issues. Excellent stuff.

Reply from Just Mortgages
Ary Prasher got our mortgage offer in…
Ary Prasher got our mortgage offer in no time which we weren’t expecting. He was helping us with mortgage as well as legal works. He got the better rate and maximum amount of loan without any hassle. Just mortgage is much recommended 👍

Reply from Just Mortgages
We had an extremely disappointing…
We had an extremely disappointing experience with Carly from Just Mortgages. After wasting over two weeks of our time and holding up our buying process, Carly suddenly informed us that she could no longer provide us with a mortgage, despite having previously given us three options. She provided no explanation or information as to why this was the case, which added unnecessary stress to our first-time home buying experience.
In stark contrast, another company we contacted on the same day as Just Mortgages' rejection identified an issue with our addresses that needed updating. They provided clear information and advice on how to move forward. We would never recommend Just Mortgages, as their service caused significant delays and frustration.
Friendly and excellent service from…
Friendly and excellent service from start to finish. I highly recommend his services.
Wasif Sajjad was very helpful and…
Wasif Sajjad was very helpful and helped me explore all my options. It can be a very daunting experience for a first time buyer but he made it very easy to understand.
Initial contact was made via the website email but I received a call at exactly the time specified.
Got the right mortgage easily
The process of getting the right mortgage was a breeze. It's well worth having the help. Andrew knows his stuff.
5 Star Mortgage Advisor
Andrew was great from the first appointment, took the time to understand exactly what we were looking for and supported us throughout the entire mortgage process. Andrew found us a great mortgage deal and helped break down all the jargon for us so that we could better understand every step of the process. Andrew sorted all our insurances, giving us the best advice without any pressure. From the first meeting with Andrew we had very little to do ourselves, Andrew did all the hard work. Thanks Andrew for all your help!
Mellisa ⭐️⭐️⭐️⭐️⭐️
Mellisa amazing as always
Helpful, honest and very professional
Knowledgeable with wide spectrum of offers that suits us
Not only remortgage but insurance
We will always recommend Melissa every time
Thank you
Daniel is amazing 👏
What can I say about Daniel in the Barnsley branch other than "WOW". Daniel held our hands from start to finish in getting our mortgage approved. I'm a consummate worrier and yet he was reassuring and patient. I honestly feel that without Daniels help we may not have been able to buy our amazing forever home and not to mention the fact that he got us the best mortgage rate on the market. Thankyou Daniel.
Helped when others were not willing
After our complicated case was rejected by couple of brokers, we contacted Just Mortgages and are very happy we did! Laura Osbourne swooped the in and with her great expertise, speed and positivity she didn't see obstacles, only solutions and got us mortgage offer within 1 week! Thanks to her, we are step closer to purchasing our property!
Horrendous experience
Continue to have a horrendous experience with this company. Have rung their complaints depth which goes to voice mail. Started re mortgage process in March and mortgage still not in place all these months later. All our legal bits are done just waiting on them. So much needless stress from this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







