JustPark Reviews 197,459

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 41,319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the convenient locations, often highlighting how close they are to event venues and stations, making travel much easier. The booking process is frequently described as easy, straightforward, and efficient, with many appreciating the clear communication and quick confirmations. Reviewers also find the service to be great value, noting that prices are reasonable and often significantly lower than official parking options. However, some people mentioned difficulties finding the exact parking spot due to unclear directions or lack of signage, leading to frustration and delays. A few other people also felt that the booking system was flawed when spaces were unavailable or already occupied upon arrival, causing inconvenience and missed events.

What people talk about most

Location

Reviewers highlight positive aspects of location, often finding it easy to locate and conveniently close to... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and convenience of the service for... See more

Price

People report positive experiences with price, often describing it as reasonable, good, or even cheaper than... See more

Service

Customers had positive experiences with service, often finding it easy to use and a great solution for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great location. Really easy to find. Easy to use entry code. Parking a little tight but places available. Unable to get back into parking via pedestrian door so had to open car shutter but... See more

Company replied

Rated 5 out of 5 stars

This was the first time we’ve used just park & it won’t be the last. It was so easy, we parked in a school which had attendants there checking you in & giving you your parking space. They were both... See more

Company replied

Rated 5 out of 5 stars

Brilliant concept and incredibly convenient. It made parking in London so much easier, especially as I drive an SUV. Being able to park on someone’s driveway gave me far more space and was much less s... See more

Company replied

Rated 5 out of 5 stars

Parked at Florence Melly for the Foo Fighters show at Anfield. It's easy to find, the attendants were friendly and we parked with no problems. As other reviews mention there is a narrow and awkward... See more

Company replied


Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197K reviews

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Rated 1 out of 5 stars

disorganised chaos

Postcode address gave us endless areas to park none of which were car parking areas, Asda Govan have no supporting information of "Just Park" we were reluctant to park in the Asda carpark itself as no signage or information about this company anywhere, thus making us anxious of the actual parking penalty notices that are on display for Asda patrons, after over an hour of driving around the said area and postcode we parked on a side street to Asda Govan. We tried all this time to contact "Just Park" to no avail (x3 other drivers with us experienced the same confusion) we entered the concert 75mins late!
An absolute farce and to boot £8.99 lighter!!
Definitely wouldn't recommend this company and procedure for parking, rip off.

June 27, 2026
Rated 5 out of 5 stars

First time using JustPark & we were…

First time using JustPark & we were very impressed. Was alittle concerned when we first arrived as a car parked across the drive but a lady came straight out as soon as she saw us & moved the car to let us park. She was very friendly & gave us info on getting to Wembley, Only a short walk away. When we returned she was waiting for us & again very helpful. Would def use again & recommend. Thank you

June 27, 2026
Rated 5 out of 5 stars

Driveway was fab- no problems

Driveway was fab- no problems. The booking never showed up on the app and customer service never answer the phone so just turned up with our fingers crossed- obviously it turned out well!

June 27, 2026

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