Just Radiators Reviews 

4,139
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 918 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, finding radiators that perfectly suit their needs and decor. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving promptly and well-packaged. People appreciate the exceptional service and the helpful, knowledgeable staff who provide excellent support from initial inquiry through to delivery, making the entire process smooth and easy. However, some customers also noted occasional issues with missing or incorrect components upon delivery, such as valves or brackets. Additionally, a few people experienced manufacturing defects or found minor aesthetic discrepancies with product parts, though these instances were often resolved efficiently by the company.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, competitive pricing, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as good, solid,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its brilliance and efficiency.... See more

Staff

Consumers find staff to be exceptionally helpful and efficient, with many reviewers praising specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied

Rated 5 out of 5 stars

Always very quick and efficient with supplies. Recently on an order of three radiators, we mislaid a set of hanging brackets on our site. A spare set was dispatched the next day, without any charge or... See more

Company replied


Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Interior Designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(4,139)

908 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent next day delivery

Excellent next day delivery. Good quality packaging.

June 6, 2026
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Reply from Just Radiators

Hi FB, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good pricing, delivery.

Good pricing, arrived within 3 days on two couriers, strangely, but comms was good from admin so no issue.
Good job.

June 20, 2026
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Reply from Just Radiators

Hi Sam, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

The goods arrived as described

The goods arrived as described
But communication regarding delivery were a little vague.

May 29, 2026
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Reply from Just Radiators

Hi Mr Peter, thank you for your 4-star review! I will ensure your comments regarding the delivery information is raised to the relevant team. If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

They are helpful and quick to resolve

They are helpful and quick to resolve. I realised it was my error. They were patient and friendly.

May 27, 2026
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Reply from Just Radiators

Hi Maria, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Website was clear and concise

Website was clear and concise, ordering process very simple and communication first class. Finally delivered by two friendly guys who informed me when they would arrive.

June 17, 2026
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Reply from Just Radiators

Hi Tom, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

It was easy to find the perfect…

It was easy to find the perfect radiator for our lounge. Lots of choice on the website, competitively priced and quick delivery.

June 3, 2026
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Reply from Just Radiators

Hi William, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good product range and very prompt…

Good product range and very prompt delivery.

June 2, 2026
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Reply from Just Radiators

Hi JRL, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Fast delivery.

Easy online ordering. Fast delivery.

May 25, 2026
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Reply from Just Radiators

Hi Linda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

great service

great service

May 31, 2026
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Reply from Just Radiators

Hi Ruth, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

easy website to navigate

easy website to navigate, the extra discount on the ladder radiator was an extra bonus,
radiator has been fitted and looks fab.

April 14, 2026
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Reply from Just Radiators

Hi Mrs Lore Riley, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

fab products

April 13, 2026
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Reply from Just Radiators

Hi Ali, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent quality

Excellent quality, arrived on time and look fantastic!

May 28, 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good company to buy from

Good company to buy from. Great communication from pre order, all the way through to delivery. Any issues sorted quickly and effectively.

May 27, 2026
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Reply from Just Radiators

Hi A Curtis, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

Completely satisfied with the product

Arrived on day at time I was emailed, however I was required to assist delivery as radiator was too heavy for driver. I installed it myself lifting it Into place. I was replacing a single panel 1300 by 400 with a 1300 by 500 double panel. The wall brackets did not line up with the new brackets and I quickly repositioned them. The heat from the new radiator is noticeable and unlike other type 22 there is a larger gap down the middle if I wanted to slide laundry down.

May 24, 2026
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Reply from Just Radiators

Hi J.H, thank you for your review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Brilliant Customer Service

I ordered two radiators and valves online and received great communication throughout on the delivery schedule. Friendly drivers to assist with placement in room. Importantly, this company is instantly available on the phone in the event of a problem - one radiator leaked under pressure on install (split weld leaving a pinhole). Customer service was impeccable with a replacement delivered the very next day direct from the manufacturer - superb company and well recommended

May 13, 2026
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Reply from Just Radiators

Hi Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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