I have used this outlet a few times for various reasons and every time have left feeling 100% satisfied. Their tyres are very reasonably priced and appointments booked are always on time. Their staf... See more
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See what reviewers are saying
"White gloves" customer care. Tyre fitter was waiting for us, directed to bay and was super friendly and pleasant. Left him the keys and came back all complete and also got a tip on how to stay cool d... See more
I had pre booked to have 2 new rear tyres fitted as my MOT said they were slightly perishing. When they got the car on the ramp they informed me I definitely didn’t need these tyres changing they coul... See more
I had a puncture which I managed to temporarily repair. Ordered a replacement tyre online (really competitive price via Just Tyres. It was fitted next day promptly and service was first class. Manager... See more
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Severalls Avenue 190, HP5 3EN, Chesham, England, United Kingdom
- 01494840413
4.9
Excellent
192 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 week
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Great service and great staff.
The two staff at Chesham were friendly and efficient. I was also impressed with the COVID secure procedures which were in place. Great service as usual.
I always use this branch.
June 20, 2021
Good Service
Friendly and helpful staff had the tyres I needed with efficient website purchase and booking!
June 10, 2021
Absolutely Horrendous
I decided to give this place another chance after a horrible experience last time out. I was hopeful when I saw two new faces in there but that quickly changed when I realised how rude and arrogant the manager was, he has absolutely no people skills and does not know how to speak to anyone. Not only was he rude to me, but also the guy helping him.m, on top of that he smelt of cannabis
Safe to say I will not be back again.
AVOID AVOID AVOID at all costs.
June 5, 2021
Unprompted review
Reply from Just Tyres - Chesham
Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction so it is disappointing to only receive a one star review. Unfortunately, I've not been able to track down details of your sale from your review and the centre has no recollection of someone with your name, but we would really like to discuss further with you and ensure this matter is now resolved. Please either call on 01908 634700 or email customerservices@justtyres.com including your invoice number to allow us to investigate your concerns. Thank you
Just Tyres Chesham
Friendly knowledgeable staff who knows all things tyres! Very helpful and efficient service. Recommended.
May 17, 2021
Fast, efficient and friendly
Fast, efficient and friendly service. And good price. Ordered online, called me to say they had arrived and flexible with changing fitting appointment,
Many thanks
April 16, 2021
Efficient helpful service
Efficient helpful service. Purchased on line booked fitting all went to plan.
April 6, 2021
Fantastic service
Tyres ready, polite staff, tyres fitted without a problem- job done.
Many thanks for excellent service guys
March 31, 2021
Always great service from the guys in…
Always great service from the guys in Chesham. Very happy with their service
March 30, 2021
Had two new tyres fitted last week and…
Had two new tyres fitted last week and the job was done promptly so very happy with the service received.
March 8, 2021
Very efficient and friendly staff
Very efficient and friendly staff. I have been before and would recommend them to anyone. Thank you
March 2, 2021
I ordered and paid for 4 tyres online…
I ordered and paid for 4 tyres online was charged for wheel balancing and tracking as an extra when it was meant to be included in the offer. Was called the next day to say the tyres I ordered they couldn’t get and said they had a different brand but they would cost more. Agreed to pay more.
3 days later turned up at the appointed time to have them fitted to be greeted with a gruff message from a member of the fitting team who when I said I just driven for half an hour to get here replied “I drive that everyday to get here” no apology or anything. Got a call about an hour later to say the tyres had arrived. Despite all signs saying what their COVID rules were neither of them wore masks or sanitised their hands. Then said I need to pay another £50 odd pounds when, I had agreed with their head office staff it was approximately £34. Ended up paying another £42.
Having used them 3 or 4 times before I wouldn’t bother again.
Previous staff who worked there were much better
February 4, 2021
Reply from Just Tyres - Chesham
Thank you for taking the time to leave a review for our company. We strive to acheive a high level of customer service at all times and so it is disappointing to read your comments. I am sorry that the tyres you ordered were not available initially, this is not our normal level of service and I apologise for any inconvenience caused as a result. We have spoken to the staff involved and also checked our CCTV and from all that we can see, our teams are wearing masks during any customer interactions in the reception/waiting areas of the centre. I am sorry that your experience was not as expected on this occasion and apologise, we really hope that you will return to give us another opportunity to restore your faith in our service. Thank you for bringing this matter to our attention.
I've used these before
I've used these before, good price and this time I booked and paid on line. Turned up seen on time. Happy days.
January 25, 2021
The team here really know their tyres…
The team here really know their tyres ... this sounds like it should be so but I called all the local tyre shops and the team at just tyres knew more , were more helpful and were able to offer me the widest selection of tyres . I felt that they weee listening to me and not just selling me their tyre of the month . I would go to them for their service me expertise any day and not use the other “ so called “ experts . Use the real ones at just tyres
January 7, 2021
Very helpful and trustworthy
Very helpful and trustworthy, I had been told that I needed new tyres and tracking by another garage, but I was told by Colin that I didn't, I will definitely use this tyre shop when I do need to replace my tyres, so refreshing to know there still honest people in business.
December 18, 2020
Unprompted review
Very helpful and quick
November 28, 2020
Lovely lady called kerry phoned to say…
Lovely lady called kerry phoned to say my tyres would be delayed by a day, that wasn't a problem. I received a good service from Colin at Chesham who advised me to rotate my tyres.
November 16, 2020
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