I booked an appointment for 4 o'clock on the 23rd of October. I arrived 10 mins early only to find that they were running late. I ended up waiting until 5 o'clock before they started fitting two ty... See more
Location
Switch locationUnit 6 Forgewood Industrial Estate, Gatwick Road, RH10 9PG Crawley, England, GB
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See what reviewers are saying
Would highly recommend this garage for their excellent customer service and attention to detail. I have have been a customer here for several years on and off and always found the staff to be friendl... See more
I visited the Crawley branch in West Sussex today. I didn’t have an appointment but I had a flat tire and needed to get to work. I was fitted in to what was obviously a busy day. The staff was busy bu... See more
Just Tyres in Crawley continue to prove why they’re the only place I trust for my car. I fitted four new tyres today and, as always, the professionalism, genuine kindness, and quality of service w... See more
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Unit 6 Forgewood Industrial Estate, Gatwick Road, RH10 9PG, Crawley, England, United Kingdom
- 01293531578
4.1
Great
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
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Good price and good fitting
Overall a good experience, staff were friendly, care was taken with the wheel and everything was as I would expect. Price for the tyre and fitting was also very competitive!
October 1, 2024
Rude operatives
Front desk people quite rude and not accommodating. Car was driven from the car park to the work area,when finished I had to get my car out of the work area with the floor full of tyres and my seat settings completely changed from when I arrived. Work seems fine hence the 3 stars
September 25, 2024
They do a good job at a good price
Although I was kept waiting they then worked superfast to get the job done so I could getaway.
September 24, 2024
Good customer service and care
September 18, 2024
The staff were good and they changed my…
The staff were good and they changed my tyres in only a short time.
September 17, 2024
Efficient and calm operative
Online ordering was easy. Next day supply and fitting was great as one of my tyres was going flat. A special thanks to the operative on site, who, whilst being on his own dealt with my tyre fitting very efficiently, answering incoming calls and other customers and remaining calm and pleasant, thanks
September 11, 2024
Don't use this Company for motorhome tyres
I had 2 tyres replaced on my motorhome, the price was good but the tyres were only inflated to 4 bar, they also lowered the pressure on my front tyres to 4 bar. I assumed they were the experts. The tyres should have been inflated to 5.5 on the rear and 5.1 on the front. As a consequence of the under inflation my front tyres were partially bald and definitely illegal by the time I had driven across Europe to Slovenia. I now have to find replacement tyres for my front tyres, which should have been fine for the journey I planned. In addition the operative left a very bad grease stain on my driver's seat. I won't use this company again. Due to their inability to inflate my tyres to the right pressure my wife and I were put in serious danger driving on bald tyres until I noticed them.
August 22, 2024
Unprompted review
Reply from Just Tyres - Crawley
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are unsure as to why your experience was not up to our normal high standard and for this we apologise. We have passed your comments onto our Divisional Manager and they will address with the team directly. Thank you for taking the time to bring this matter to our attention.
Easy online booking
Selecting tyres and booking on line was easy and a good experience.
The service received at the garage was unwelcoming, dirty and a twenty minute wait whilst the garage entrance was blocked by a tyre delivery.
The experience reminded me as to why I previously gave up with Just Tyres and switched to ATS - I was hoping things might have improved but sadly not ☹️
August 31, 2024
Reply from Just Tyres - Crawley
We really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Not at all happy
Two new front tyres, incorrectly balanced, paid for pro alignment tracking to be done as well and was told it had been done, but clearly not as when I returned to have the wheels rebalanced another mechanic said the tracking was out.
August 6, 2024
Reply from Just Tyres - Crawley
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your review. Unfortunately from the details given we are unable to locate your sale, we would be grateful if you could contact us on either 01908 634700 or customerservices@justtyres.com to allow us to get back in touch if you require any further help.
The 2 guys were very helpful polite and…
The 2 guys were very helpful polite and made every effort to make me feel comfortable, they were very efficient and made me laugh 🤭 thank you ☺️
August 21, 2024
Easy and got an appointment to fit in…
Easy and got an appointment to fit in with my work hours tyres where good and value for money
August 8, 2024
Wheel alignment had to be re adjusted
Booked in for 2 new front tyres and wheel alignment. Tyres are good and a good price but. I had to take the car back for alignment to be re adjusted as the steering wheel was off centre doesn't help the centre doesn't have a ramp to lift the vehicle which makes it more difficult for the guys to do the job properly.
July 29, 2024
Good friendly service !
July 12, 2024
Easy to order online but sent car tyre not van tyre
Easy to order online correct size tyre but I did put in van tyres as I need commercial tyres for van and they sent me a car tyre which is fine but wears quicker… Garage went to Crawley top blokes very helpful and said they stock commercial tyres so would of been easier just to go there and get them and fitted same time… but will be going back to have correct tyres fitted…
July 11, 2024
A good experinece at your Crawley…
A good experinece at your Crawley branch. Staff were very good.
July 2, 2024
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