Just Tyres - Harrogate Reviews 

367
TrustScore 4.5 out of 5

4.4

Units 5 & 6 Oak Beck Park, Skipton Road, HG1 3HT Harrogate, England, GB


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Rated 2 out of 5 stars

Existing tyres badly scrubbed off on the inner edges. Did not ask if my wife wanted the tracking checking. No information given 5 year warrany. Did not change valve, fitted 2nd hand valve caps. Ticked... See more

Rated 5 out of 5 stars

Great service and competitive pricing Bought tyres and booked the fitting date online. Called in the day before to check the tyres had arrived and discussed which corners the new tyres were to be... See more

Rated 5 out of 5 stars

Had 2 new tyres fitted here, my car broke down, ignition issue, whilst down there, the guys were really helpful and understanding and made the whole situation a lot less stressful. Did a great job wit... See more

Company replied

Rated 5 out of 5 stars

Bought 2 front tyres for my campervan at a very competitive price via the very easy to navigate website. I chose a time slot for a next day fitting and called next day to confirm the tyres were... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Units 5 & 6 Oak Beck Park, Skipton Road, HG1 3HT, Harrogate, England, United Kingdom

  • 01423582732

4.4

Excellent

TrustScore 4.5 out of 5

367 reviews

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Replied to 23% of negative reviews

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4.4

All reviews

(367)

3,841 reviews in the last 12 months

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Rated 1 out of 5 stars

Never again.

I arrived for my appointment which I booked online only to be told my tyre was not there. No reason given. I was given two options - wait until tomorrow or have a refund. Option three should have been to fit one of the more expensive tyres they did have in stock for the same price. A week later my money, which they were quick to take, has still not been refunded.

October 14, 2025
Just Tyres - Harrogate logo

Reply from Just Tyres - Harrogate

Thank you for bringing this to our attention. We're sorry to hear about your experience and really appreciate you taking the time to share your feedback. . Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and include your details (such as your booking reference or invoice number) so we can assist you as quickly as possible.

Rated 5 out of 5 stars

Fantastic service

Had 2 new tyres fitted here, my car broke down, ignition issue, whilst down there, the guys were really helpful and understanding and made the whole situation a lot less stressful. Did a great job with tyres as well, can’t praise them enough

September 19, 2025
Unprompted review
Just Tyres - Harrogate logo

Reply from Just Tyres - Harrogate

Thank you for sharing your experience! We're proud our team could support you and get you back on the road.

Rated 2 out of 5 stars

Vw tyres

Order tyres for delivery to Huddersfield 6/8/25. @11.00 am when I arrived after checking with the garage I was told they’d delivered the wrong tyres and the actual delivery had been to Harrogate . I was advised either to come back following day or travel to Harrogate. I went took me 1.5 hours eventually after 2.5 hours I finally got my van back asked the fitter if he’d checked the tyre pressures but he just out 50psi in the back and 40psi in the front not as the recommendation for my vehicle very poor all round service travelled 200 miles round trip for this not happy

August 2, 2025
Rated 1 out of 5 stars

Poor customer service

Arrived at 9.45 am for a 10.00 am appointment. Still sat there at 10.40 am nearly an hour later and no one had the courtesy to tell me what the delay was. No communication, no apology for the wait and wasn't even offered a drink. Eventually got the car back at 11.20 but then asked to pay £408 which I had already paid online !! When I got home I noticed one of the dust caps hadn't been put back on. Not a great experience and won't use them again.

July 31, 2025
Unprompted review
Just Tyres - Harrogate logo

Reply from Just Tyres - Harrogate

Thank you for your feedback, and we're really sorry to hear about your experience and the lack of communication during your visit. That’s not the level of service we aim to provide, and we understand your frustration. Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com so we can look into this and try to make things right.

Rated 1 out of 5 stars

After approximately purchasing 15 tyres…

After approximately purchasing 15 tyres on seperate occasions and been very happy with the satffand service the last one were horrible with a Non informative argumentative and abusive member of staff made me have a bad experience within your harrogate store so me my family and friends will never use it again

July 4, 2025
Just Tyres - Harrogate logo

Reply from Just Tyres - Harrogate

Thank you for your feedback, and please accept our sincerest apologies for the experience you had during your recent visit to our Harrogate branch.
We will be investigating this matter thoroughly with the team involved to ensure it’s addressed appropriately. We value your feedback and are actively working to enhance our service.

Rated 2 out of 5 stars

Pressure to buy more tyres

The ease of buying the tyres is great online, however the pressure to change other tyres is ridiculous by the staff at the Harrogate Branch. This is the only branch I’ve visited so can’t speak for the rest. I said no multiple times but it was followed by eye roles and more pressure. Awful customer service

June 7, 2025
Rated 2 out of 5 stars

beware your money!

They just try every way to get money from you. The free check-up items, in fact, have no problems at all. Because we just had a full service and MOT last month, they told me this costs tens of pounds and that costs tens of pounds. Although it's not a lot of money, I feel like they are cheating. Although I've been here a few times, I will never use them again. Avoid them!

June 6, 2025

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