Just Tyres - Luton Reviews 

Excellent service at the Luton unit
The guys working there were very polite and very helpful
Will be going again and will be recommending

Friendly service

All cool , good service

Very helpful and friendly staff. Managed to fit me in to sort out my tyre. Would definately use again

Easy to select tyres online and book a time for fitting. Professional staff at the depot

My appointment was at 1500hrs for four tyres to be fitted. I was seen before that time slot. The Service agent , was friendly and answered my questions to my satisfaction. All tyres fitted and warranty explained.
The only problem was with printing the receipt. The printer was not working. I asked for the receipt to be e-mailed which was never received despite two further requests , so a second journey back to the unit two days later to collect a printed receipt was necessary.

Decent price and friendly staff.
May benefit from learning how to take bolts off tyres without the locking wheel nut. Offered a friends service to pay to get it off.
Ours was broken which meant two couldn’t be removed and wanted it done that day, not to contact a third party to arrange removal.
Fortunately, a tyre centre two mins away were able to get the other ones off for us and only charged a tenner.
Missing a trick not offering this service themselves as we’d probably use the ones that helped us next time.
Overall very good but a one stop shop be better.

Good lads at this location, price was the best I could get for quality tyres, although I booked on line before going to the center

Great bunch of guys working there, really helpful and courteous.
Could do with some paper towels and soap in the washroom though 🤣

Rude and unprofessional guy at the reception. I've been going to this place for a few years but won't be coming again. You are literally losing business as I saw a few people came and left as no one even greeted them and they waited for like 5 mins and left.

No waiting. Excellent & friendly service. Value for money.

There efficiency easy to order tyres and get fitted the staff are very efficient and helpful also polite

The guys at the Luton Windmill Lane branch were very helpful. The service I received went above and beyond, when they replaced all four tyres on the company van. The manager was pleasant to deal with and knowledgeable. I will definitely bring my vehicles here when they next require tyres.

Poor Customer Service and Misleading Warranty

The customer service is terrible, and the warranty is completely useless, they won’t honour it or help in any way.

I visited the Luton centre, which was empty, yet they still refused to assist me.

Avoid this company and buy directly from the main supplier to save yourself the hassle.

Good product, Good price

Booked on Wednesday for Saturday fitting of 2 tyres, turned up and tyres hadn’t arrived and there was no communication from either Head Office or branch. Wasted time traveling and called customer service who said they were issuing a refund (had no communication that has been put through) now have to wait for the money to come through to go and get somewhere else.

This all would have been easily dealt with simple email, call or text message.

Excellent, efficient and keen prices.

Great quick service. Young lad took time to explain to me what the issue was with my tyre was impressed with the service

Turned up at 9am for my 9.30 appointment but garage only had one member of staff so told wouldn't have car back til around 11am which was no good to me as booked my appointment as had plans for later that day. Had to pay bit extra to get tyre fitted across the road at discount tyres which took them about 15mins with no appointment

Sounded pleasant and helpful, but charged £50 more for 2 budget tyres than I can get elsewhere. They are welcome to quote what they like, but, with my daughter in hospital and with my running errands for someone housebound, I was rushed and stressed. I feel like a sucker and won't be back. I cannot recommend them. Happy Christmas.