Just Tyres - Tonbridge Reviews 

487
TrustScore 4.5 out of 5

4.7

5 Riverside Industrial Estate, Vale Road, TN9 1SS Tonbridge, England, GB


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Rated 5 out of 5 stars

Met on arrival (5 minutes ahead of my booked slot). Handed over lock item and keys, mentioned a slight wobble on steering at speed and was settled to waiting room. When changing the tyre on one wh... See more

Rated 5 out of 5 stars

I had the unfortunate experience of having to visit on 3 occasions. Once due to tyre not arriving as expected. Unable to fit the following day. Second visit a three year old tyre was sent, so not fitt... See more

Rated 5 out of 5 stars

The guys at Just-Tyres Tonbridge went well above and beyond. They were friendly and efficient, F1 pit-stop quick, diagnosing the issue with my slow punctures and demonstrating it to me. The senior man... See more

Rated 1 out of 5 stars

Tyres fitted but informed by fitter new discs and pads needed, gave me a quote over £240, New tyre developed a leak and needed a puncture repair. All carried out and good. Fitter said I urgently n... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 5 Riverside Industrial Estate, Vale Road, TN9 1SS, Tonbridge, England, United Kingdom

  • 01732622473

4.7

Excellent

TrustScore 4.5 out of 5

487 reviews

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Replied to 23% of negative reviews

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4.7

All reviews

(487)

3,841 reviews in the last 12 months

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Rated 3 out of 5 stars

It took three visits to get my tyres…

It took three visits to get my tyres fitted. I bought four tyres, at a good price, on-line and booked a fitting appointment. When I turned up I was told, although the tyres were there (which I found out later they weren't) we can't fit them as we are short on staff. I re-booked fitting for a couple of days later only to be told, when I turned up, that the tyres had been delivered but they couldn't find them. I re-booked a third time. When I turned up this time the manager was there, he hadn't been on the two previous occasions, and all went smoothly. End result was good, getting there was painful!

January 21, 2026
Rated 5 out of 5 stars

Bad experience turned into a positive one

I had the unfortunate experience of having to visit on 3 occasions. Once due to tyre not arriving as expected. Unable to fit the following day. Second visit a three year old tyre was sent, so not fitted. Third occasion an alternative tyre was fitted and the head office tried to charge me and extra £10.00. Great work from the fitter Ethan, checked other tyres for correct pressure even though he was short staffed and under pressure. He even talked to head office to revoke the extra charge. Bad experience turned to positive. Ethan deserves a pay rise.

January 18, 2026
Rated 5 out of 5 stars

Friendly

Friendly, chatty helpful staff, nothing to much, been using just tyres for years, they provide a very good service and I trust them

January 16, 2026
Rated 5 out of 5 stars

VERY SIMPLE PROCESS

I was advised by a staff member to go on the Just Tyres app and pre-order the correct tyres for my car , simplicity in its self and my purchase was made saving a discount on my order ,and being able to choose a day and time that was suitable for me to have them fitted , and unlike other firms fitting balancing disposal of the old tyre’s completely free , a no brainier, on the fitting day the job was carried out on time and from very polite staff happy in their work customer service excellent. I will be recommending there service and using them again myself.

December 30, 2025
Just Tyres - Tonbridge logo

Reply from Just Tyres - Tonbridge

Thank you for taking the time to leave such a detailed and positive review. We are delighted that the team provided polite, efficient service on the day and that everything was completed on time. Your recommendation means a lot to us, and we look forward to welcoming you back again in the future.

Rated 1 out of 5 stars

Ordered some tyre for a fitting but didn’t arrive

Ordered some tyre for a fitting the following day which was what they advertised and why I went with them , the tyre didn’t turn up so the tyres fitter were stranded. Spoke to head office, no remorse, just said that was the way is was my wasted time seemingly unimportant , would have expected some kind of reduction in price for the inconvenience but they said no. So I cancelled my order . Things happen, which I appreciate, but to offer no reduction or some other kind of minor compensation was poor.

December 12, 2025
Just Tyres - Tonbridge logo

Reply from Just Tyres - Tonbridge

We’re sorry to hear about your experience and the inconvenience caused by the tyre not arriving as expected. We understand how frustrating this must have been. Your feedback has been passed on to our management team so this can be reviewed internally. Thank you for taking the time to share your concerns.

Rated 2 out of 5 stars

What a ridiculous experience at Just…

What a ridiculous experience at Just Tyres today. And if it wasn’t for the guys at the branch who were helpful and professional this would be a 1 star review. Here’s the saga. Booked with Blackcircles for 2 tyres to be fitted and 4 wheel alignment for 10.30 am. Got there on time only to hear them tell the customer in front of me that Head office had double booked the slot. He then said he could come back after 2 pm. I then told them I was here for the 10.30 slot only to be told that was the slot that was overbooked. They said I could come back at 11.30. Came back had the tyres done, but when I checked the tyres, they had put the wrong make on. Told the guys and they said they were the tyres Blackcircles told them to fit. I showed them the printout showing what the order should be. They apologised got on the phone and told head office no one had let them know about the new order. They then managed to offer me a slot for Saturday but I went for a Monday one. Just hoping now things go right on Monday.

December 12, 2025
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