Just Tyres - Wakefield Reviews 

301
TrustScore 4.5 out of 5

4.3

17 Dewsbury Road, WF2 9BL Wakefield, England, GB


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Rated 5 out of 5 stars

Ash, the Manager of the Wakefield Just Tyres, not only knows his business, I mean REALLY KNOWS, but he is passionate about delivering outstanding Customer Service. Ash gave me a great price on large... See more

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more

Rated 1 out of 5 stars

Booked an appointment for tyres online. Selected the available tyres, appointment and paid for it. I go to the centre on the appointment to be advised that we don’t have those tyres. I call the office... See more

Company replied

Rated 5 out of 5 stars

Just had 4-wheel tracking done at Just Tyres Wakefield and they also replaced my daughter’s flat tyre. Excellent service from start to finish — competitive prices, really helpful, knowledgeable and ge... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 17 Dewsbury Road, WF2 9BL, Wakefield, England, United Kingdom

  • 01924589385

4.3

Excellent

TrustScore 4.5 out of 5

301 reviews

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Replied to 23% of negative reviews

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4.3

All reviews

(301)

3,827 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tyres at Wakefield

Welcoming smile. Straight into tyre bay No delay fast and efficient service Would recommend Just Tyres Wakefield without essitatation.

July 12, 2023
Rated 5 out of 5 stars

Local team outstanding

Local team outstanding, 3 unfortunate visits but the team resolved issues 10 tyres on 3 cars. Economical as possible, good and value excellent on service.

July 4, 2023
Rated 4 out of 5 stars

Delayed appointment but otherwise 5*

Would have been 5* except my Friday pm appointment was delayed by almost an hour due to problems with the 2 other previous ones. Having nothing else afterwards however didn’t cause any particular issue, except the traffic home was slightly busier! Used these before and would do again.

May 24, 2023
Rated 5 out of 5 stars

Great experience

Great experience. Great customer service. Great price. Ash not only replaced my two front tyres quickly but also checked the back ones and topped up the pressure for these.

May 16, 2023
Unprompted review
Rated 3 out of 5 stars

Ordered tyres online no problems.

Ordered tyres online no problems.
Arrived at confirmed booking time to be sat for 45 minutes to be then told my tyres hadn’t arrived.(not employees fault).
Arrange for fitting the next day only to arrive and listen to inappropriate bad language coming from employees whilst waiting with other customers in reception area.
Told I needed 2 more tyres on front off vehicle which I then booked to be fitted 2 days later on arrival tyres were stripped from vehicle to be then told new ones hadn’t arrived, waited for 10 minutes to be then told they had proceeded to fit new tyres whilst listening to bad language once again I work in the manufacturing industry and understand swearing goes on but to use language in front of customers even made me feel uncomfortable.
Job was carried out to my satisfaction eventually but won’t be going back unfortunately.

April 28, 2023
Rated 3 out of 5 stars

Didn't really go to plan.....

I ordered my tyres online for convenience and price, was given a time slot rang the garage to double check everything was ready and the appointment was booked, was assured it was. Turned up on day of app to be told my tyres had not arrived yet, rebooked me in for the next day. Turned up next day for my app, the guts were very apologetic for the delay, after the tyres had been fitted I noticed they wasn't the ones I ordered online, they showed me on their system that they were correct, but my screen shot and email confirmation showed the tyres I ordered not the ones that had been fitted. The staff called the online ordering department as they're two separate entities, They stated if the tyres ordered online are out of stock they just send a replacement,the mechanic was not happy with this as neither them nor me had been informed of the replacement tyres. The mechanics offered me free tracking for compensation and apologised I accepted this as it wasn't really their fault and I was desperate for the tyre replacement.
Overall bad online service but great garage and mechanics.

April 20, 2023
Rated 5 out of 5 stars

Experienced

Experienced, helpful and friendly staff. Quick service I was in and out in no time. Would definitely use them again, shame I can only give 5 stars.

April 16, 2023
Rated 5 out of 5 stars

Great customer service

This is now my 4th visit to Just Tyres having last visited in 2020 unfortunately I was late arriving having missed my pre booked time slot by 2 hours, on arrival the staff were busy seeing to other customers and I fully accepted I would need to wait until they could fit me in. As soon as they had finished sorting out their current customers. The service is very professional and nothing is ever too much trouble I asked them to swap my tyres round front to back and as I only needed 1 tyre so felt it best to put it on the Back of the car. Well done to the staff who I think deserve praise for their hard work and I look forward to my next visit.

March 28, 2023

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