Just Vehicle Solutions Reviews 

340
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff are exceptionally helpful, polite, and professional, ensuring that every vehicle collection and drop-off is smooth, quick, and entirely hassle-free. Consumers genuinely appreciate the fair pricing, well-maintained clean vehicles, and straightforward rental processes that completely avoid any unexpected hidden charges or complications. However, some reviewers were not happy with communication problems, significant vehicle delivery delays, and unexpected unannounced visits that caused serious frustration. A few individuals also mentioned experiencing difficulties with certain processes and a general lack of accountability when trying to resolve concerns.

What people talk about most

Service

People report positive experiences with service, highlighting a friendly, professional, and efficient... See more

Staff

Reviewers mention positive feedback about staff, highlighting that everyone is friendly, helpful, and... See more

Customer service

Customers report extremely positive experiences with customer service, praising staff members for being kind,... See more

Price

Clients share positive opinions on price, highlighting that rates are extremely good and reasonably priced.... See more

User experience

Consumers find user experience to be exceptionally positive and smooth from start to finish. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

We had never hired a car before and were slightly anxious about doing so. We need not have worried. We were looked after so kindly and efficiently by Anna and Lee that the whole experience could n... See more

Rated 5 out of 5 stars

Lee was great, very professional, polite and friendly. He had all the necessary checks and paperwork done on arrival, gave me a good walk round the van and I was on my way quickly. I will definitely... See more

Rated 5 out of 5 stars

Everything about Just Vehicle Solutions is very professional. Lee was very welcoming and explained the process clearly and simply. The vehicle was ideal for the intended purpose and the return check... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(340)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just Vehicle Solutions - very professional

Everything about Just Vehicle Solutions is very professional. Lee was very welcoming and explained the process clearly and simply.
The vehicle was ideal for the intended purpose and the return checks were thorough and swift.
I'd recommend this Company wholeheartedly.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLANT SERVICE

EXCELLANT SERVICE , NOTHING WAS TOO MUCH TROUBLE AND EVEN WHEN WE SWAPPED VEHICLES IT ALL WENT VERY SMOOTHLY.
WILL DEFO BE USING THESE GUYS AGAIN.*****

October 6, 2025
Rated 5 out of 5 stars

Really good service

Really good service. We needed a van that we could take to France to bring our belongings back and the staff were helpful and knowledgeable. Thank you.

October 6, 2025
Rated 5 out of 5 stars

Such a lovely customer experience

Such a lovely customer experience. As a woman it can be a little bit intimidating entering this kind of environment and I have never felt anything but comfortable and respected. I have hired from here three times now and have had nothing but positive experiences. Highly recommend.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Probably the best experience I've had…

Probably the best experience I've had when dealing with any business. The online booking was very fast and easy. The customer service was excellent and the car they gave me was really nice and was very clean and was reasonably priced. Would absolutely recommend.

September 8, 2025
Rated 5 out of 5 stars

First class service

Really friendly and helpful and booking was a very simple process - totally recommend them - this was my second time using them and wil not be going anywhere else in the future

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

6 Weeks " worry free" Rental.

My good friend Dean made the booking and set it all up for me.
After a VERY long day/nite of traveling from the west coast USA .... it was a relief to get off the train in Newark and.pick.up my car for my 6 week visit!

Both Anna & Lee were very kind and friendly during the whole rental process.

The car was clean inside & out and was gassed up and ready to go. It never once let me down or gave me any concern the entire 6 weeks!

September 10, 2025
Rated 5 out of 5 stars

Perfection

The team is always willing to help also they do great offers another think is they great when it comes to talk to people they treat their costumers like a part of family. Always happy to hire from them.

September 10, 2025
Rated 5 out of 5 stars

Hired a car at short notice very…

Hired a car at short notice very helpful and friendly, car was great, had a problem with Audio system and they got back to me within the hour to rectify the problem .
Would use them again

September 10, 2025
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. They've helped us out on a number of occasions and have always been happy to help. They're very fast-acting and really fair to deal with. I would highly suggest Just Vehicles. Anna has been amazing

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

It was a pleasure

It was refreshing to deal with such friendly, helpful and professional people. Anna took the stress out of my van hire. The prices were very reasonable too. I cannot recommend them highly enough!

August 29, 2025
Unprompted review

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