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Rated 1 out of 5 stars

Awful mess of a service indeed. Watch was sent back, I was charged for parts which weren't defective, came back still unfixed correctly. Had to send it back again, got sent to Junghans in Ge... See more

Company replied

Rated 5 out of 5 stars

I am a watch repairer in Somerset and needed some parts for a high end Swiss watch (Eberhard) for a customer. The factory wouldn't even answer my emails but I got Jon Vincent's contact details and th... See more

Rated 5 out of 5 stars

JVM really excelled themselves from the neat packaging they send you to put your pride and joy in and send it back. The attention to detail displayed was superb, the watch came back looking like new,... See more

Company replied

Rated 2 out of 5 stars

The watch was returned after repair it kept good time for around 2 weeks and then had the same fault it also hadn't been resealed correctly. Returned it to Vincent and when I got it back it ran for... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

JON offers a premium repair service from our state of the art accredited workshop.


Contact info

4.0

Great

TrustScore 4 out of 5

113 reviews

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Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish ,it's the first time we've ever used anybody we didn't know personally but how personal and professional were the whole team ,all questions were answered ,all the team very knowledgeable ,will definitely use them again ,like a brand new ( it's 40 years old ) watch when it came bk .

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service, I do not hesitate in recommending the team at Jon Vincent watchmakers.
My watches were seviced, repaired and returned earlier than expected.
Please keep up the good work.

August 26, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent company to deal with.

Excellent company to deal with.
First class service from drop off to collections, couldn’t have asked for more.
Kept informed via the tracker on progress, watch is like new after the service.
Very fair price too. Would highly recommend

July 24, 2019
Unprompted review
Rated 5 out of 5 stars

A watchmaker that makes sense

I am very pleased with JON watchmakers. Their quality of work and pricing are unbeatable and the most attractive feature is the excellent customer care and service that they offer. Katie is always so helpful and thoughtful. I will not be going to any other place for my watches. Although I am very far from them, their service has won me over. Thanks so much everybody at JON

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I came across Jon Vincent watches on the internet. I was initially very nervous about sending my watch to them but the whole experience has been first class from the secure courier pick up, excellent communication throughout to the final return of my time piece. All at a very sensible price. I can highly recommend them.

June 20, 2019
Unprompted review
Rated 5 out of 5 stars

Rolex back to as new.

On searching the internet, I came across your company and read your reviews and was very impressed with them.
On receiving my Rolex back after the repair, I could not believe what you had done the Rolex looks better than new time keeping is perfect.
In conclusion thank you so much for the repair I will certainly recommend your company to my colleges should the need arise.
A special thanks to Katie for all her help and assistance during the time the Rolex was with you.

June 4, 2019
Unprompted review
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Rated 5 out of 5 stars

First time I have visited this…

First time I have visited this watchmaker. I took my watch in to have a new battery fitted. Katie served me and I found her to be very knowledgeable, very helpful and pleasant. I returned two days later to collect my watch, apart from a new battery being fitted a full diagnostic check had also been carried out which I was very happy about. I am pleased to say my watch has been restored to its former working glory. Thank you to everyone involved.

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

My experience of jv watchmaker rolex repair.

Recently had my old Rolex submariner restored by jv watchmaker as it had suffered water ingress and was in a sorry state. I have recieved watch back earlier than expected and in outstanding condition. Superb service from start to finish i highly recommend jv top class service. 😁

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service and and a fair price.

I was having difficulty in finding an authorised Omega repairer to repair and service my Seamaster, some of the quotes I received were just in the realms of rediculous, JON offered a fair price and an excellent service.
Its sometime the little things that matter, they send out an excellent and safe package for you to send your watch to them, they return it in a branded Omega shock proof case with all he old parts that have been replaced returned. That coupled with the excelent service, communication and a fair price, I would recommend them.

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

Beyond the call of duty!

I couldn't find a watch repairer able or willing to take this one on.

They shepherded it to Switzerland and back.

It was unfixable - but such is life.

All at 'no charge'

So, should I have a quality watch needing service or repair in the future, JV will be my first port-of-call.

March 19, 2019
Unprompted review
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Rated 5 out of 5 stars

I Recently had my Omega Speedmaster…

I Recently had my Omega Speedmaster co-axial Chronometer watch serviced by Jon Vincent and his team.
After a few days of having the watch, Jon sent me the diagnostic report on what was needed with my watch and then I gave him the go ahead to service my watch.
A couple of months later my watch was returned safe and sound to me and I opened it with excitement and wonder and I was not disappointed with the work carried out.
Every aspect of the watch had been dismantled, cleaned, lubricated and timed to a very high standard indeed. Even a small polythene bag was sent back to me with all the parts inside it that had been replaced during my watches service, which I found was a nice touch.
I would highly recommend Jon Vincent and his team to anyone who has a problem with their cherished possession, whether for repair or service. I was extremely happy with my watch service and it now keeps better time than it did before!
Thanks to Jon.
Stephen.
Chesterfield, Derbyshire.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Got my watch serviced and back to me before Christmas which I was not expecting! It looked like brand new! Would 100% recommend.

December 29, 2018
Unprompted review

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