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Company details

  1. Fireplace Manufacturer
  2. Firewood Supplier
  3. Manufacturer
  4. Wood Stove Shop

Information provided by various external sources

Jydepejsen A/S, a well-established company with a history spanning 30 years, has throughout the years worked on the development of design and how to make optimal use of the properties of fire. We attach great importance to producing high quality wood-b...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

No history of asking for reviews

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2.6

All reviews

(4)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

43.000 kr. ovn – fungerer ikke som aftalt

43.000 kr. Jydepejsen Orion ovn fra Propejs – fungerer ikke som primær varmekilde som aftalt.

Kraftig røg og røgeksplosioner eller for hurtig forbrænding uden varme.

Store problemer med sod i hele boligen.
Flere installationsfejl ikke udbedret.

To servicebesøg løste intet – sagen er stadig ikke afhjulpet efter over et år.

Vi blev i en e-mail bedt om at fjerne anmeldelser for videre opfølgning.

April 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Dårlig service - ingen hjælp

Har købt jydepejs zenza Wall for lidt over to år siden. Glasset er revnet og jeg har købt et nyt (koster ca 2500) skruerne til beslag har sat sig fast og hverken Jensen Company eller jydepejsen vil hjælpe. Har nu snakket m tekniker som estimerer det vil koste minimum 1500 eks moms at få det fixet alt efter hvor lang tid det tager. Virkelig dårlig service

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Jydepejsen yder den ringeste…

Jydepejsen yder den ringeste kundeservice. Fik sat pejs i 1 november 2017 men da rammen ikke passede ville de lave en ny og komme at sætte den i, det skete bare aldrig. Nu efter 16 lige gyldige opkald til jydepejsen hvor den ene undskyldning er mere ringe end den anden, er der ikke andet at gøre for os end at få fat i Forbrugerklagenævnet. Synes sgu ikke det er okay man betaler for et produkt og man så ikke får det man har betalt for. 🤬 håber ikke andre vælger at handle ved sådan et møg firma !!!
Hilsen en som i starten tog det meget pænt, men nu er blevet træt af undskyldninger.

August 27, 2018
Unprompted review

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