JYY LONDON Reviews 

1,205
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Don't ever order anything from this company. They charge astronomical postage which takes over a week and costs more than the outfit itself. Worst of all is their customer service. I have sent 3 email... See more

Rated 1 out of 5 stars

Ordered one bag parcel came by evir deliveryed 11,30 at night, i didbt see thos toll the morning checked outside gone,sent 3 emails to jjy,got a message back we wkll contact in 1 to 2 days,week later... See more

Rated 5 out of 5 stars

Ordered 3 Katie Price £10 lucky bags, it's one item per each lucky bag. Maybe I was super lucky, because the first bag contained the Geometric pants that Katie is currently promoting. Both remaining... See more

Rated 1 out of 5 stars

I ordered the lucky dip bag as advertised by Katie Price on Instagram where she pulls out item after item of clothes and what I got was one measly pair of black polyamide awful trousers that are too s... See more

Company details

  1. Clothing Store

Written by the company

Shop the latest women's clothes at JYY London and keep your wardrobe poppin' with on trend JYY garms just like celebs Katie Price, Chloe Ferry & many more.


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 week

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2.1

All reviews

(1,205)

372 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking customer service poor quality

Ordered a lucky bag for £10 ite. Damaged and so email two weeks ago and no response also received another order that did t fit so email to arrange return and refund and again no response at all shocking customer service and false representation Katie price advertises a goody bag full for just £10 which isn’t the case poor quality and ever poorer customer service

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Absolutely not what are you promising or showing on Facebook
About your goodie bags I purchased a 25£ goodie bag and I received 3 pair of pants which are now only a 5er on sale on the selling site - very disappointing - no mixture or sets of clothing at all even though it’s 3 random items you would expect more
Very lazy

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

I would put zero if I could

I would put zero if I could. Total misleading ad on Instagram from a celebrity lucky dips ad "quoting all this for a tenner" 5 items at least, so I decided to purchase one. Got what looked like a poorly made tacky top and bottoms. Sent them straight back (was sent a returns label) and no response to 5 emails requesting my refund! Absolutely disgusting company! Misleading and will be reporting to trading standards! Do not use.

July 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely crap

Absolutely crap , trouser were awful and to say they were worth £20 was a joke . Will
Not be ordering again
Suprise bag the suprise is you have an ugly item you will never wear . Love when Katie price opens her suprise bag the clothes are all lovely ….

June 20, 2026
Unprompted review
Rated 1 out of 5 stars

If i could put zero stars I would

If i could put zero stars I would , this company is an absolute joke , I ordered a dress , i could of got the same off the market , crap quality & sent it back @ my expense because they DO NOT answer emails , I sent it back about 3 weeks ago & still haven’t got my money back even though I’ve sent numerous emails !! Do not use this company !

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered the Katie price promotion which…

Ordered the Katie price promotion which was £10, please people don't waste your money, got one pair of trousers, you DO NOT get all them clothes she's promoting, £15 wasted on total junk, these trousers would cost £8 at primark if that, very see through! False advertising at it's finest!

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from here

Do not buy from here. I returned a dress that was one size but came.up really large. Returned it as per their details. I have heard nothing from them and they won't reply to my emails. It wasn't a cheap dress so really not happy and I will be taking this further.

I definitely wouldn't be buying from here again!!

May 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammer

Scammer, false advertising ur £10 mystery bags ur opening a bigger bag advertising it as a £10 bag, received a pair of bottoms, ordered size large and received a 6 mayb 4!!

June 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Cheap, rubbish

Delivery was very quick, but the content was awful, £10 for patterned baggy trousers, cheap material and threads of cotton hanging off all the seams, cheap rubbish, I would never order again, please stay clear off this ridiculous lucky bag

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Where do I start.

Where do I start.. Firstly I ordered it states 3-5 working days for delivery.. Well thats a joke 2 weeks later it arrived. (JYY LONDON said due to the heat delivery drivers was not taking parcels) Then clothes were to big (way to big) so I emailed for a returns label 5 emails later still no response.. Would I order again hell not.. Ive lost my hard working money to a scamming company DO NOT BUY... Ive emailed trading standards for advice because it seems the company is just taking peoples money and not keeping to sellers guidelines.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

What a load of crap

What a load of crap. Katie Price makes out that in a £10 lucky bag you receive three items. I have always been quite a big fan of hers so I believed her and ordered one. How disappointing, I received one pair of wide leg trousers that I could have bought on a market for a fiver or less. Poor quality and just crap. So disappointed. If I could have given zero stars then I would.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

0 stars if I could

0 stars if I could!
The lucky bags are a waste of money and NOT true to size.
0 response via email.
Avoid like the plague.

May 23, 2026
Unprompted review
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Rated 1 out of 5 stars

This is a scam.i got one item.?I would…

This is a scam.i got one item.?I would have kept my £15 and bought what I wanted ,not just one item i dont want the item I got i would not have paid £15for making out yiu get more than one iten.Katie price should be ashamed

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Waiting for a refund after purchasing a…

Waiting for a refund after purchasing a £10 lucky bag. No response from company. I ordered it as I saw Katie Price undoing a £10 lucky bag with about three different outfits in it tops and bottoms I purchased it got one pair of trousers which were tacky false advertising. It’s terrible and the company is not responding to my emails. I will take it further to my bank to force a refund.

June 2, 2026
Unprompted review

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