K-Beauty UK Reviews 

124
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Great experience from start to finish! My order arrived quickly and everything was well packaged. Very happy with my purchase and I’ll definitely order again!

Rated 5 out of 5 stars

I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... See more

Rated 5 out of 5 stars

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... See more

Rated 1 out of 5 stars

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... See more

Company details

  1. Health and Beauty Shop
  2. Cosmetics Store

Information provided by various external sources

Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING


Contact info

3.5

Average

TrustScore 3.5 out of 5

124 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(124)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Item did not arrive

Item did not arrive, I purchased 10 units for this product, ETUDE - Dear Darling Tint - 14 Colors × 10. And instead of them sending me the products, they just send me pictures of the products, and I am still waiting for them to respond to me email. Terrible service

September 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Really like the cosrx acne treatment…

Really like the cosrx acne treatment kit I feel like I’m starting to see a difference I am going through a purge but I’m glad as got a lot of under skin spots that just sat there now they are coming out and the sunscreen is so nice it doesn’t have a sunscreen smell and it doesn’t sting my eyes

August 29, 2023
Rated 1 out of 5 stars

Scam Company?

Received my order but one box arrived damaged and another item was missing from my order. I have emailed them twice with photographic proof and have had zero response from their customer service.

If I don’t hear back within a week I will be reporting them to trading standards.

August 24, 2023
Rated 1 out of 5 stars

No dispatch email received

I placed my order over 4 days ago, and 'fast delivery' is claimed. I haven't received any update after my order confirmation email. The customer service team has also been unresponsive!

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

I haven’t received my product yet where…

I haven’t received my product yet where is it. Can you refund my money.
Thanks

July 27, 2023
K-Beauty UK logo

Reply from K-Beauty UK

Hi Luna,

I’m sorry to hear your order didn’t arrive in time, I have checked with the customer service team and I can see you were sent out a replacement order. I hope this arrived safely but if you have had any issues with it or need any other help please reach out to me at hello@k-beauty.co.uk

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Rated 1 out of 5 stars

Late

I did not receive my package yet, its been more than a week.

July 27, 2023
K-Beauty UK logo

Reply from K-Beauty UK

Hi there Noura, I am sorry to hear your order has been so delayed. I have just emailed you from our customer support line to see how we can sort this out for you. Best wishes, Martina

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Rated 5 out of 5 stars

I really loved how the products came…

I really loved how the products came well packaged, secure, and even with an additional mask as an offer! I was so happy that everything arrived safely and I had never tried the BB Cream, so I'm really enjoying it. The sunscreen is the best that I have used so far, really compatible with Rosácea skin. The mini kit is so good, also very compatible. The one little thing is that the delivery updates did not reach my email or anything so it was a surprise to see the package arriving.

June 28, 2023
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Rated 1 out of 5 stars

Products not received, and customer service unresponsive

My products was supposed to arrive on the 23rd June and now it's 4th July, and the parcel has not arrived. Tracking does not work, called Royal Mail and they said the parcel is lost. Emailed Customer service several times and they have been unresponsive. I am scared I've been scammed. Please refund my money.

July 4, 2023
Unprompted review

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