On their website, they stated 2-3 days shipment. It's been 9 days now, and still nothing. I wanted to try a different coffee shop than my usual one since they increased their international shipping pr... See more
Company replied
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See what reviewers are saying
Used these guys several times now and always had a good experience. Although based in Europe the shipping is quick and once it leaves them, its delivered via the UK post service - tracked. Coms... See more
Kaffek is brilliant what can I say delivery from Denmark within two weeks straight to your door and well packaged. Reasonable price wouldn’t shop anywhere else now for my coffee.
I have been using KaffeK for a number of months and always been delighted with the service received. Despite being based in Europe, I am in UK, it is cheaper for me to buy from KaffeK than a company i... See more
Company details
Written by the company
KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.
Contact info
Denmark
- kaffek.com
4.5
Excellent
46K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The same good quality always
July 14, 2026
Unprompted review
usual great coffe at a good price but…
usual great coffe at a good price but now delivery was quicker
July 7, 2026
Unprompted review
Excellent choice of products available
Excellent choice of products available, at excellent prices, as always. Very easy to shop, and purchase. Fast dispatch and delivery, with no damage to boxes. Very good communication.
June 25, 2026
Unprompted review
I wouldn’t go anywhere else
The best company to buy your coffee, they sell everything you could possibly need, I place a huge order every 6 months & I can’t fault them for variety & price
June 20, 2026
Unprompted review
Reliable and efficient
Reliable and efficient. Great coffee at excellent prices.
July 1, 2026
Unprompted review
Love KaffeK
Love KaffeK. Super fast delivery. Got a great deal on a new coffeemaker. Excellent company/website to deal with. Reliable, their pods are "The BEST". Thanks KaffeK 😊
July 2, 2026
Unprompted review
Update - satisfactory resolution faulty decafe pods - refusal to compensate even half the value
They supplied faulty decafe pods that ended up breaking my machine.
Unfortunately I'd made a second order which arrived before I knew, and the new pods were all faulty when I opened box.
They show no interest in collecting the full and almost full box from 2nd order, and only want to offer €15 gift card as compensation for €30-odd of pods. And take no responsibility for the damage done.
I Offered compromise but am very disappointed with the response.
Customer care subsequently came back and agreed to a reasonable compromise.
I am happy to continue as a customer.
I will see they are very good value and well priced overall
July 12, 2026
Unprompted review
Reply from KaffeK
Hello,
Thank you for taking the time to share your experience, and we are truly sorry to hear about the difficulties you have faced.
We completely understand your frustration. Receiving faulty pods is unacceptable, and we take the concern about damage to your machine very seriously. We also hear your disappointment regarding the compensation offered, and we want to make sure your case receives the attention it deserves.
Thanks for sharing more details about the case. I've now replied to the case with a solution.
Kind regards,
Tobias – KaffeK
Thank you for coffee I am happy with…
Thank you for coffee I am happy with your service.
Coffee arrived with good condition and I enjoyed it.
July 11, 2026
Unprompted review
Wonderful experience
The shops and supermarkets in Dublin, Ireland don't sell the Lavazza coffee pods anymore. They were so expensive.
The cost of the pods on this site are so cheap.
The delivery service is great and so easy to order.
July 7, 2026
Unprompted review
All products I've ordered were of…
All products I've ordered were of awesome quality, magnificently packaged plus there was a present (that was missing from my last order): The beautiful, green, huge TASSIMO coffee-cup!
July 10, 2026
Unprompted review
Reply from KaffeK
Hello,
Thank you so much for your kind words – it's wonderful to hear that you are happy with the quality, packaging and the Tassimo cup!
We noticed you gave us 3 stars, and we would love to hear what we could do better to earn more. Feel free to reach out to us at info@kaffek.gr – we always appreciate hearing from our customers.
Kind regards,
Tobias – KaffeK
As always excellent service.
June 30, 2026
Unprompted review
We have been using kaffek now for a few…
We have been using kaffek now for a few years .All ways very pleased with the company .We have tried a few different top brands .kaffek is just as good and the price is even better ,much cheaper than top brands .
.all ways keep you informed about how your delivery is going would definitely recommend kaffek great service
July 13, 2026
Unprompted review
Smooth purchase to smooth coffee
Smooth purchase to smooth coffee. Thanks!
July 13, 2026
Unprompted review
Great product
Great product , delivery queit quick , will always get my coffee from Kaffex , 👍🏼😍😍
July 11, 2026
Unprompted review
Very good service and good quality…
Very good service and good quality product
July 13, 2026
Unprompted review
Brilliant place to buy your coffee…
Brilliant place to buy your coffee instead of going to Tescos etc who only stock a few makes unlike here where there's loads to choose from. Love it 😀 😍
June 24, 2026
Unprompted review
Keep well in touch considering it's…
Keep well in touch considering it's from Denmark and ships 2 a week to uk I think it's quick delivery will use again ty
July 11, 2026
Unprompted review
Happy customer
Dealing with the company for the first time and I'm sure not the last time. Great prices for coffee pods which are out of stock in my local shop very often. Prompt delivery considering the distance and well packed.Happy customer, thank you. Well done KaffeK.
July 11, 2026
Unprompted review
1st time using kaffek
1st time using kaffek after a recommendation from a friend.
Delivery was a little longer than expected but it has arrived.
Good life span on pods considering I bulk ordered so that’s a positive.
Will return again just more aware of delivery times think they send 2trailers a week to Ireland Monday and Thursday
July 10, 2026
Unprompted review
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