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Review summary

Created with AI, based on recent reviews

Looking at 533 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the platform to be a fun and engaging tool for learning, especially for students, making lessons more interactive and effective. People appreciate the ability to create quizzes easily or utilize premade ones, and some find the app and website useful for educational purposes, keeping classes actively engaged. The product is generally seen as a good concept, offering a way to personalize questions and answers to suit student needs. However, a significant number of people expressed dissatisfaction with the subscription model, finding it confusing and feeling that essential features are locked behind various tiers. Customers report difficulty understanding what each subscription level offers, leading to frustration and the feeling of not getting what they paid for. There are also concerns about the user experience, with some finding the interface not user-friendly, confusing, or too noisy, and experiencing issues with accessing content or integrating with other platforms.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many finding it easy to use and helpful for... See more

Application

Users describe ambiguous interactions with the app, with many customers expressing satisfaction, noting that... See more

Product

Reviewers highlight ambiguous aspects of product, with some finding it to be a great and amazing tool for... See more

Subscription

Customers consistently express dissatisfaction with the subscription model, finding it difficult to cancel... See more

Website

Reviewers mention ambiguous feedback about the website, with some praising it as an excellent tool for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company has lots of options to create activities. In my case, I use Kahoot for EFL classes. The only downside is that sometimes it's not really user-friendly. It's the game you create on the one... See more

Company replied

Rated 4 out of 5 stars

I did a live stream with my students on zoom, but they said they cannot view kahoot and zoom at the same time. However, the challenge was resolved when a colleague suggested splitting the screen to vi... See more

Company replied

Rated 4 out of 5 stars

I love the product but the pricing is extremely confusing. They have numerous different levels and it's really hard to figure out what you get with each level. Other than that my students love t... See more

Company replied

Rated 3 out of 5 stars

Fist time Kahoot creator here... it was a bit tricky to get started. I needed A LOT of help figuring what to do. While some things had clear instructions and helps, others required the help of other u... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Kahoot! is a global learning platform company that wants to empower everyone, including children, students, and employees, to unlock their full learning potential. Our learning platform makes it easy for any individual or corporation to create, share, and play learning games that drive compelling engagement. Kahoot! games can be played anywhere, in person or virtually, using any device with an internet connection.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

KAHOOT IS TRASH IT SUCKS IT MAKES U DUMMER!!!!!

Kahoot sucks all the dum kids somehow won. its terrible the game lags its hard to see. Kahoot needs to GET OUT. Its a 1/10000000000000000000000000000000000000000000000000000000000000000000000000000. unless u want to make ur studennts DUMMER don't do Kahoot. ITS TRASH. this game needs to get DELETED.

April 29, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Hello there! We're here to make things right. We would like to learn more about your experience, please contact our support team via kahoot.com/request

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Rated 1 out of 5 stars

Login Problems

When I tried to login it didnt let me I reset my password but it still didnt if i could id give it 0 stars

April 28, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

To keep your personal information safe and to ensure this request reaches our records, please get in touch with our Customer Support Team using the email associated with your account at https://support.kahoot.com/hc/en-us/requests/new. Please share it with us. Thank you!

Rated 5 out of 5 stars

Everything

I reallay enjoyed the experience I am a teacher and I find what I need here

April 25, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

We're glad to hear that! Thank you for your 5-star review!

Rated 5 out of 5 stars

Fun and engaging learning experience!

I had a great experience using Kahoot. It is very easy to use and makes learning more fun and interactive. I use it with my students, and they really enjoy it. It helps them stay engaged and participate more in class.

April 25, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

We are thrilled to hear this! It's wonderful that the ease of use is helping you create such an interactive environment for your students!

Rated 5 out of 5 stars

Easy to use

Easy to use, like feature of combining with PowerPoint together.

April 23, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Thank you for your positive review!

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Rated 2 out of 5 stars

Love Kahoot as a quiz consumer

Love Kahoot as a quiz consumer, however was disappointed in the quiz creation process and it's usability.
The Upgrade options were too accessible and almost appeared as the default settings. I had completed a 20 question quiz and accidentally included nearly all Upgrade options including Question type and Getty Images. The Question Type I was able to identify that I had used more than just the true/false or multiple choice answers, and made those edits rather easily. Upon completion it was unclear what I had to change to simply Save my Draft and publish my quiz as a non-paying user. I eventually learned that my problem was that I had used Getty Images. As the sample photos of Getty Images come up automatically it seemed like they were included.
I also would prefer that if you make edits to a quiz that those changes are saved to a current QR Code/Game Pin without having to provide another access code.

April 24, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

We're sorry for the frustration during the creation process, and we really appreciate your feedback!

To make editing easier in the future, remember that anything marked with a green star isn't included in your current plan. We also highly recommend checking our dedicated pricing page to compare what features you currently have access to.

Rated 3 out of 5 stars

Kahoot is good, except it's too monetized

Although Kahoot is good and everything it's the definition of pay to win.
Type answer? Pay to win
Almost every type of question? Pay to win
Your sanity? Pay to win as well

November 13, 2025
Kahoot! logo

Reply from Kahoot!

Thank you for the feedback!

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Rated 1 out of 5 stars

If you are not premium dont waste time

I spent a lot of time creating a 7 questions kahoot quiz, to realise I have to pay for thia service. Otherwise, it will show only 1 question.
If you don't pay, don't waste you time

April 12, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Hi there, There's version of Kahoot! for everyone to enjoy free of charge. Nevertheless, if you need more functionalities and access to the advanced features you can subscribe to one of our paid plans. Thank you for your feedback!

Rated 4 out of 5 stars

I use Kahoot in my university teaching and find it very effective. The animations, sound, and overall experience really lift the atmosphere in class and make learning active and enjoyable. It also enc

I use Kahoot in my university teaching and find it very effective. The animations, sound, and overall experience really lift the atmosphere in class and make learning active and enjoyable. It also encourages student interaction in a natural way.

The main drawbacks are that many useful features require a paid subscription, which I cannot get reimbursed for, and that creating quizzes can be quite time-consuming, especially finding images and preparing content manually.

Overall, a great teaching tool, but it could be more accessible and efficient to use.

March 18, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Great to hear that your students enjoy Kahoot! Thank you for your feedback.

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Rated 3 out of 5 stars

Besides a rather good experience

Besides a rather good experience, I just regret it is not possible to change the countdown time between questions or to display the rankings only every 5 questions, for example. Overall, the lack of flexibility is a shame

April 10, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Thank you for your feedback!

Rated 4 out of 5 stars

My students really enjoy the submarine…

My students really enjoy the submarine game, others too. I only wish that I could use the game mode where you can place words in a specific order for free.

April 12, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Thank you for the review and for the feedback! We're glad to hear that your students enjoy Kahoot!

Rated 5 out of 5 stars

Gamify Tests and Quizzes

The students especially love the competitive quizzes I created in this tool. I have also had excellent support from Kahoot! customer care, when needed, and I highly recommend the upgrade if you need to gamify tests and quizzes.

April 9, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Thank you for the review!

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Rated 1 out of 5 stars

The worst customer service ever

April 8, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Thank you for taking the time to share your feedback, we're sorry to hear about your experience. We’d really like to learn more so we can try to make it right. Please contact us via kahoot.com/request and our Support Team would be happy to troubleshoot this with you.

Rated 5 out of 5 stars

Free learning is great!

Enjoyed free use of game, there was more than one type of question to select from, and I could easily see which question types were free.

March 31, 2026
Unprompted review
Kahoot! logo

Reply from Kahoot!

Thank you for the review!

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