Kaizen Medical Reviews 

898
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, friendly, and knowledgeable staff who consistently create a welcoming environment and make everyone feel completely at ease during their appointments. Reviewers note the exceptionally thorough consultations, stating that every procedure is clearly explained in detail beforehand to ensure full understanding. Some reviewers were happy with specific treatments like laser hair removal and refreshing facials, reporting smooth processes and wonderfully relaxing results. Consumers also appreciate the prompt, efficient care and expert attention received for various dermatological concerns during their visits.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their warm welcome, professional support, and... See more

Service

Clients share positive opinions on service, highlighting prompt appointments and professional care. Reviewers... See more

User experience

Customers had positive experiences with user experience, highlighting professional and welcoming... See more

Quality

Reviewers highlight positive aspects of quality, noting that the facials are deeply relaxing and deliver... See more

Customer service

Customers consistently note positive experiences with customer service, praising the warm welcomes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my Botox top-up with Emma yesterday and had five areas done. As always, she was so professional and caring throughout. What I really appreciate about Emma is that she gives you exactly what you... See more

Rated 5 out of 5 stars

Went for a consultation today reference laser hair removal. All staff were extremely welcoming and friendly. Aspects of treatment was thoroughly explained and time was given for me to decide whether I... See more

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Very helpful and knowledgeable. I didn't feel at all pressured into making any hasty decisions. Everything was discussed and explained in a friendly manner and I'm confident th... See more


Company details

  1. Medical Center
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

898 reviews

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5.0

All reviews

(898)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Another fantastic Hydrafacial with…

Another fantastic Hydrafacial with Charlotte. My skin is clear and glowing.
Love going to Kaizen everyone is so warm and friendly and it’s such a beautiful contemporary and comfortable clinic.
Thank you Charlotte and co. 😍

August 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Today was my first visit to the clinic

Today was my first visit to the clinic, I was recommended by a friend and would highly recommend to others. Dr Ashton and his assistant were both friendly and talked through the procedure that I had.
Quick, professional and thorough.
Thank you.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience …

Everyone I’ve seen at Kaizen are really friendly and professional. Had a few Hydrafacials with Charlotte, who is lovely and super knowledgeable, have loved the results - clean and glowing skin.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

After querying if the treatment was available, an appointment was promptly made and the treatment carried out quickly and efficiently. Dr Ashton and the team were very welcoming and professional and would not hesitate to use them again, although I hope the need will not arise 😊

July 29, 2025
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Rated 5 out of 5 stars

A calm environment

A calm environment despite there being lots of people waiting. The procedure was quick and comparatively painless and solved my problem quickly. I would recommend using this service.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Another fantastic visit

Another fantastic visit to Charlotte at Kaizen today. I was booked for a review and to start another treatment however Charlotte advised that I should wait a short while to start my treatment to ensure I would get the best results. How refreshing to be given honest and expert advice which was based purely on what was best for me as a client. So professional, always friendly and consistently made very welcome and comfortable. Couldn’t recommend more highly.

June 25, 2025
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Rated 5 out of 5 stars

Fabulous

Fabulous! Such a friendly place. Nothing is too much trouble. Never feel rushed. Would highly recommend!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

I am currently in the process of having…

I am currently in the process of having laser removal of my tattoo..
I love the girls at kaizen, they are all so nice and welcoming.. Danika is taking care of my treatment at the moment, she’s so lovely and friendly,always makes me feel at ease and checks I’m ok, I’ve also had some sessions with Charlotte and she’s lovely too, just genuinely nice people:)
Would 100% recommend them

June 13, 2025
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Rated 5 out of 5 stars

All the team at Kaizen are helpful and…

All the team at Kaizen are helpful and knowledgeable. I have had a number of treatments, all of which have achieved great results. Advice given by the team is always well thought out and help guide you towards getting the best results. I would thoroughly recommend.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ten out of ten

Really love everyone at kaizen, I’ve had all sorts of treatments here and they go out their way to make me feel at ease.everything is starting to take shape now seeing results that make me confident again, friendly and professional highly recommend.

June 11, 2025
Unprompted review

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