Kamado Kings Reviews 

1,349
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the grills and related accessories are exceptionally well built, offering incredible cooking results and transforming their backyard meals. People also truly appreciate the remarkably fast shipping and the helpful staff who provide expert guidance throughout the entire purchase process. Though some customers experienced minor shipping flaws, such as items arriving with damaged packaging or unexpected surface marks. A few people also felt disappointed when customer support was unable to assist with replacing minor cosmetic defects or scratches. Overall, buyers remain very satisfied despite these occasional delivery and product handling hiccups.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and solid build of the grills.... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting fast shipping and helpful drivers.... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality and solid build of the products.... See more

Service

Clients share positive opinions on service, noting that staff are helpful and knowledgeable. Consumers... See more

Order

Reviewers mention positive feedback about order processes, highlighting how simple, easy, and quick it is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast delivery and excellent customer service! I ordered two items, which arrived really quickly and exactly as expected. I also accidentally ordered an extra product by mistake, so I emailed the... See more

Rated 5 out of 5 stars

Delivered on pallet securely. Packaging in logical order and undamaged. Two persons required to lift main base into home garden. The Kamado is a great product. All family members have used it produc... See more

Rated 5 out of 5 stars

Excellent service from Kamado Kings. We visited their store in Peterborough and they were very helpful and knowledgable. When I decided which grill I wanted I emailed to ask if I could have delivery o... See more

Rated 5 out of 5 stars

One of the accessories I ordered came ever so slightly damaged, so slight I didn’t t even ask for a replacement. After being prompted for feedback on my order I mentioned the slight defect, making it... See more



Company details

  1. Grill
  2. Barbecue area
  3. BBQ Area
  4. Grill Store

About Kamado Kings

Written by the company

Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.

 

Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.

 

Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.

 

Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.

Kamado BONO - easy to be perfect!
  VISIT US CONTACT US

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 50% of negative reviews

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4.9

All reviews

(1,349)

165 reviews in the last 12 months

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Rated 1 out of 5 stars

Would not replace a scratched part and…

Would not replace a scratched part and said it was done during assembly,disgusting when the scratched piece is probably worth about £2!!!!

April 23, 2026
Kamado Kings logo

Reply from Kamado Kings

Hi Mark,

We’re sorry to hear about your experience.

Could you please provide us with some further details so we can review this properly? We’d like to investigate this further and understand exactly what has happened.

If possible, please send us proof that the part arrived in this condition, along with any photos, so we can assess whether the damage occurred in transit. If this is the case, we will of course be happy to arrange a replacement.

Please email us at help@kamadokings.co.uk, and we’ll look into this for you as a priority.

Kind regards,
Kamado Kings Team

Rated 5 out of 5 stars

Excellent product and customer service

Excellent communication throughout the buying process. The grill was delivered earlier than expected and was extremely well packaged. Assembly and setup also well explained in accompanying documents as well as the company’s portal.

April 15, 2026
Rated 5 out of 5 stars

What a fantastic product.

What a fantastic product.
Had spent most of the winter looking for the right one and I have to say could not be happier.
Top BBQ.. supper package.
And 20 percent of on the Easter
Promotion.
Happy Days.

March 28, 2026
Rated 5 out of 5 stars

Impressed

I ordered charcoal and smoking blocks from Kamado Kings. I was impressed with the speed of delivery, next day. The charcoal, Texas Club and smoking
wood, also Texas Club was fairly priced and excellent quality.
Kamado Kings will be my go to supplier for my bbq needs.

March 16, 2026

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