Kamado Kings Reviews 

1,350
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders arrive promptly and in extremely secure packaging. Consumers frequently highlight the exceptional build quality of the barbecues, mentioning how wonderful it is to cook with them. People also appreciate the helpful and knowledgeable staff who provide expert advice and make the entire buying process completely smooth. Some reviewers were not happy with occasional transport damages, such as marks on the outer shell, and issues regarding the replacement of scratched components. A few consumers also mentioned that shipping communication and delivery time tracking could sometimes be improved.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional build quality and superior craftsmanship... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting the solid build and superior... See more

Service

Customers had positive experiences with service, highlighting helpful staff and smooth interactions from... See more

Order

People report positive experiences with order, highlighting a simple and easy ordering process alongside very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered on pallet securely. Packaging in logical order and undamaged. Two persons required to lift main base into home garden. The Kamado is a great product. All family members have used it produc... See more

Rated 5 out of 5 stars

Excellent service from Kamado Kings. We visited their store in Peterborough and they were very helpful and knowledgable. When I decided which grill I wanted I emailed to ask if I could have delivery o... See more

Rated 5 out of 5 stars

I visited the shop beforehand to look at the build quality as I had looked online previously. I was curious to see how it looked in terms of quality vs the Kamado Joe etc Giedrius was super helpf... See more

Rated 5 out of 5 stars

Order placed on 25.12.2025 during the festive period, so I didn’t even expect it to arrive before the New Year — but it did! Such amazing service ✨ Today we also visited the physical shop and picke... See more



Company details

  1. Grill
  2. Barbecue area
  3. BBQ Area
  4. Grill Store

About Kamado Kings

Written by the company

Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.

 

Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.

 

Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.

 

Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.

Kamado BONO - easy to be perfect!
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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,350)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and good communication

From the initial look at their website to checking previous recommendations I was drawn to using this company and I was right to
Great service, good communication delivery as stated and the product was as described. So very happy

November 4, 2025
Rated 5 out of 5 stars

Great staff

Great staff, really helpful, amazing product, can’t stop using it, opened up a whole new world of cooking, I’ve done grilling, smoking, reverse sear, meat has never tasted so good

October 31, 2025
Rated 5 out of 5 stars

I purchased the Kamado Bono 25" and I’m…

I purchased the Kamado Bono 25" and I’m extremely happy with the whole experience. The delivery was smooth and the after-sales service has been excellent.

I’ve used it 4~5 times now, and the quality is outstanding. It comes with a full set of accessories, so you’re ready to cook right away. The results have been amazing — my family and friends can’t stop praising it!

If you’re considering a ceramic grill, I can confidently say this one is a fantastic choice. I highly recommend it!

September 30, 2025
Rated 1 out of 5 stars

Bad communication

Bad communication

September 11, 2025
Kamado Kings logo

Reply from Kamado Kings

Due to an error, a more expensive grill was delivered, and while we offered fair solutions to resolve the situation, the customer declined — we remain committed to honesty and reliable service.

Rated 5 out of 5 stars

Five stars!

Five stars!

I emailed the company first to ask if they can deliver on a certain day. They promptly replied and provided me with instructions & deadlines.

The delivery was smooth and everything arrived without any problems.

Overall, a great experience.

September 1, 2025
Unprompted review

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