Kamera Express Reviews 

2,142
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Un responsive - takes money does not correspond or deliver. I ordered a Large expensive light. 600 watt. Avoid this supplier

Rated 5 out of 5 stars

We chose the camera online on website. At the store (Antwerp) they were happy to advise us, communication in English without problems.We arrived before closing (because traffic), but we didn't feel a... See more

Company replied

Rated 5 out of 5 stars

After many happy years with my Nikon D500 + Nikkor 16-80 F/2.8-4, I now decided to go for mirrorless full frame. Waiting for the Nikon Z6 III, I decided to acquire the Nikkor Z 24-120 F/4S lens in adv... See more

Rated 5 out of 5 stars

Bought a Canon RF 100-500mm f4.5-7.1 is usm in the Kamera Express show in Mechelen (Foto Nelissen). Top lens and equally top quality service at Foto Nelissen. They gave me the opportunity to test seve... See more

Company replied

Company details

  1. Photo Shop

Information provided by various external sources

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,142)

213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very customer friendly.

Very customer friendly with good knowledge of the subject. I can't say anything about the after-service yet because I'm not ready for that yet, but I have every confidence in it. I was helped very well.

October 10, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

very good service and information

very good information about the scale of products for a compact camera. I finally bought the Panasonic DC TZ95D

October 10, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you so much! If you have any questions, please don't hesitate to contact us.

Rated 5 out of 5 stars

Friendly and good advice

Friendly staff. Good knowledge and advice. Bought camera for daughter's study and got advice which camera is best for her school.
Bought Canon R10

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very great experience

Very great experience. Friendly staff with a lot of knowledge about thé products. Also at a very good price! Would only recommlned

September 22, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Merci beaucoup pour le compliment !

Au plaisir de vous revoir bientôt.

Rated 4 out of 5 stars

Fast and good service.

Fast and good service.
Nice, light and user-friendy camera bought Canon Eos RP. A lot of possiblities and easy to learn for a not professional photographer. Very nice photo's.
Disappointed that no (elementary) manual was included and that it was not explained that free on-line trainings are available for this camera.

September 18, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great customer experience

Great customer experience at the shop in Ghent of Kamera Express. I got al the info I needed to buy the Canon Powershot G7X!

September 11, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you so much!

Rated 5 out of 5 stars

Canon R6

I just bought the Canon R6 in the shop at Brussels Etterbeek, and everything was very easy. The only drawback is that it was an exposition model, but they offered to order a new one if I wanted.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing store with a wide selection of…

Amazing store with a wide selection of products and the best prices compared to competition. I will definite go back for my next purchases.

September 1, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you so much! I am happy to read that you enjoyed the store!
You can always come by, even if you only have questions.

Advertisement
Rated 5 out of 5 stars

Really had a very good experience…

Really had a very good experience purchasing a camera from kamera express. The employee had very good knowledge of the products and are very attentive and patient with the customers. Really recommend.

August 1, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you so much!

I hope to see you again soon!

Rated 5 out of 5 stars

Good experience

Good experience . Received clear explanations and tips during my purchase. Top

Purchase at Store Gent

August 14, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you so much!

Hope to see you again soon.

Rated 5 out of 5 stars

Professional assistance

This shop takes the time to listen to customers and help them find a correct choice. And it helps that prices are competitive. Very satisfied

August 2, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you verry much!

Advertisement
Rated 1 out of 5 stars

Ignored by customer service for trying…

Ignored by customer service for trying to get help.

I try to order some equipment from Kamera Express and had a problem with the cart ordering system (It says I got free delivery but said that it was "incompatible with their system". I contacted two Kamera Express agents. They said they could help me and will send on payment links. I never heard anything back. Tried to contact them, nothing heard back. Awful service, couldn't tell if I was chatting to bots or actual people.

Avoid this company, save your time, go to other competitors.

Edit for Reply:
I have contacted your colleague about getting the items and ask for updates of the shipment as it went along. They assured me they will be sent as soon as they're available. I've been waiting for 2 weeks now for confirmation of shipment. It has been 2 months since the original order I put in. I might ask for a refund now cause its getting quite silly with wait times.

July 29, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you for taking the time to leave this review.

I see that my colleague has contacted you to help you with this issue, but is awaiting your response.

Rated 5 out of 5 stars

Buying at kamera express

Happy with the purchase of our new mirrorles camera at kamera express. The camera was delivered very fast! Plus the price was lower than on other sites in Belgium (no delivery fee).
For now I am very happy with my purchase.
I do not have any experience with their support, so I can't write anything about that. Hopefully it stays this way :)

July 13, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thanks for your lovely review, I hope you enjoy the camera!

Advertisement
Rated 5 out of 5 stars

Fast delivery of a very high quality lens

Fast delivery of a very high quality telelens (Sigma 150-600 Contemporary). Lens performs well, communication was fast. Great.

June 28, 2023
Unprompted review
Kamera Express logo

Reply from Kamera Express

Merci beaucoup !
Bon amusement avec cette nouvelle optique !

Rated 5 out of 5 stars

Really happy with my purchase

I worked with the Nikon D5300 for 10 years but felt limited and decided to go for the Nikon Z6II. I am really happy with this purchase. In the shop in Gent of Kamera Express I got all the help I needed! Friendly and answering all questions Really helpfull!

July 11, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look