Been a customer for years and spent good money here, so I was disappointed by how this was handled. I purchased a Zeapon high speed motor which arrived completely faulty and has never worked... See more
Company replied
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Been a customer for years and spent good money here, so I was disappointed by how this was handled. I purchased a Zeapon high speed motor which arrived completely faulty and has never worked... See more
Company replied
In Amsterdam I was helped by Milan who in an easy, calm and clear way answered all my questions. I bought an excellent working second-hand Lumix G9 ii which has met my expectations and more. Quality... See more
Almost a month ago we ordered a Olympus MFT 75/300mm and a Panasonic Lumix G70 at the shop in Amsterdam. Great advice: the staff really explained all (dis)advantages of several options. Especially,... See more
My order came in without any delays (next day). The camera was packed meticulously, battery was full and everything was in order. I called customer service because I didn’t know Dutch, and they helped... See more
Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!
Essebaan 55, 2908 LJ, Capelle aan den IJssel, Netherlands
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Kamera Express is a webshop that offers fast shipping, an easy-to-navigate website, competitive prices, a wide range of accessories for their products, and excellent after-sales support in the form of courses and events.

Reply from Kamera Express
Very nice people and good advice. Had a good time and went away with the product i wanted!

Reply from Kamera Express
Shop in Utrecht has given us professional advise about Sigma lense + teleconverter for Canon camera.
Good advice and good service. Too bad the second hand circuit isn't working well, because they lost track of the camera I was going to get. Did manage to buy another discounted one, luckily.
The employee was great and I had great service in the shop
Bought an Epson ET 8550 printer/ scanner at Kamera Express:
product was delivered in time, well priced and the product is really outstanding

Reply from Kamera Express
Good service. I bought a new camera and I am very happy with it. I would definately recommend this store.
Today I traded in my old gear and purchased the new Nikon Z8.
The store uses markt conform prizes so the deal was made quickly.
I am very pleased with the deal and new purchase .
The service I got from beginning to end was amazing. Really helpful and expertise customer service. It was a simple job making the choice for my camera!

Reply from Kamera Express
Very friendly staff, employees have good knowlegde concerning photography. They helped us pick out the right camera for the budget we had in mind. We would definitely recommend this store.
Purchased a Canon Pixma G650 for the best price on the current market. That’s five stars. Communication was correct : five stars. Delivery wasn’t as Swift as promised but we’re spoiled. 2-3 days : five stars. Printer : wysiwyg-colors and perfect quality. Scanner functions well and setup was a breeze. Individual inktanks so I expect to cut my printing cost by a lot ! Five stars !
Always a pleasure to visit Kamera Express Amsterdam. The staff is very helpful and really takes the time to help you. Great service all over!

Reply from Kamera Express
Good company but sometimes slow customer service which could use improvement
Staff in the Amsterdam shop are very attentive, knowledgeable, friendly and willing to help. It was a great experience to come and try out several binoculars with staff providing several options that may be suitable for what i was looking for and never rushing, even when there were people waiting.
Great shop with great and varied products and great advice! I highly recommend.

Reply from Kamera Express
I went to the KE store in Utrecht. I was well received, and the employee (Erik) supported the process perfectly. I was exchanging 4 lenses for 1 new lens and 1 teleconverter. I really felt comfortable during this, felt free to walk around, to ask questions, and to have some small talk. Also, I received the compensation for my lenses that I was promised, so there were no negative experiences at all. Really appreciated this visit, and I am so happy with my new lens and teleconverter. I ordered the lens yesterday in the store, and today I received the teleconverter via mail (as it was not in stock in Utrecht). Wonderful and quick. Thank you KE and see you next time, for sure.
They said an item would arrive in 4 days. Over a month later it eventually arrived. I have spent much of that time trying to get answers from them about what was wrong, then asking for a refund when it became clear it was lost somewhere. I've had to raise a dispute with my bank to get the money refunded through them and I wait over a week to get a reply from them every time. Maybe a good company in Netherlands but DO NOT use if you are purchasing from the UK. By far the worst customer service I've ever had and I've bought stuff from random merchants in Asia! Just a total lack of respect. I've been out of pocket for 5 weeks and they still refuse to just refund me. I will never use them again and feel other photographers should be aware of their dodgy tactics.

Reply from Kamera Express
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