Kamux AB Reviews 

1,937
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a fantastic experience at Kamux ! From the moment I walked in, Albin was friendly, professional, and genuinely helpful. Albin went above and beyond to make the car-buying process smooth and stre... See more

Company replied

Rated 5 out of 5 stars

Great service from Kamux! I recently bought a car from Kamux and experienced an issue with the trunk. Thanks to their support, I was able to have it fixed at VW without any problems. Everything... See more

Company replied

Rated 5 out of 5 stars

Salar was really great when I was looking to buy a new car! I inquired through the website and he reached out very quickly. He was very professional but also friendly and honest about everything. He w... See more

Company replied

Rated 5 out of 5 stars

I bought my car BMW in Kamux Helsingborg and I can say that I am very satisfied. They helped me with everything I needed. Thanks to Mikael Andersson who did everything and more to make me happy with... See more

Company replied

Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market

Written by the company

Nordens största bilhandlare av begagnade bilar. MRF-ansluten och fokuserad på att hitta rätt bil för varje kund.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,937)

608 reviews in the last 12 months

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Rated 1 out of 5 stars

Never pay for reservation!

Consultant on the phone said that car is in perfect condition so we believed and paid 3000kr for reservation to bring car from Stockholm Kamux to Borås. Consultant said that we will get money back if car will have serious issues, but if we won't like just colour or some small things so we won't get money back, so we trusted consultant word and trusted one of the biggest company in Sweden sadly.. Car was bringed one week after reservation was paid, no consultant could help in Borås because car bringed from Stockholm shop, even gave keys just for checking car and not try on the road. My husband is mechaniker and checked car with car diagnostic computer and found many faults and saw that was something done with engine or chain. So we wanted money back because car had problems but consultant instant became rude and said that we buy car or won't get back money because all good with the car. We asked for proof that car doesn't have problems, service book was missing. So after 3 days got offert faktura from consultant as a proof even it was just prices for car service like oil changing and filters. We asked to bring car to original car workshop, consultant said that they don't do that and if we will bring car for checkup during car trying test and will take more than 15min they will call to police and will say that car is stolen. So we reached region chef and he said that they can drive car to original car workshop for checkup but we will pay for diagnostic, we agreed. So car had serious issues, break pads almost finished, disks, oil leaking from oil filter and gearbox, engine faults. Kamux consultant called mechaniker to ask what he found and was so rude and told mechaniker why he checked too much on the car, found too much problems. We didn't want to deal wirh that consultant so we tried to reach region chef, but in the end we were ignored with no answer to our calls or messages, so we reached VD of Kamux and send email with all proof, emails, papers of car diagnostic. We are still ignored and they don't want to give our reservation money back even we did proved that car have serious issues. So we had one week full of stress and pushing from consultant to buy car or we won't get money back. So unprofessional, ignoring and violating client rights, it shouldn't be in Sweden company like this. Please give you a favor and avoid this company if you want to save money and nerves. Better change to a new name - Scamux.

May 3, 2021
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello Birutè, Please email your registration number to marketing@kamux.se and I will look into this and come back to you. We are working seriously on customer satisfaction and I really need to dig into this. Kind regards, Tina

Rated 1 out of 5 stars

Do not use this company I purchased a…

Do not use this company I purchased a car from then to import to Denmark I was told to deposit 5000 SEK and I would get them back ones the car was registered. Now they can’t find my money. I have called the sales person but he has nothing say

Therefor we contacted a layer in Sweden they are not going to get away with it

So don’t buy a car from a company you can’t trust

April 9, 2021
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello Teddy, Contact me at marketing@kamux.se and let me have the registration number if this is not solved and I will look into it. Kind regards Tina (working with customer satisfaction at Kamux)

Rated 1 out of 5 stars

I had sold my car and didn’t receive…

I had sold my car and didn’t receive the money even after a week. After calling the switchboard the sales guy said he will send a text to my mobile the with relevant contact details, but didn’t . I had to again go back and check. The sales person always promise to get back but they don’t :(. I wouldn’t recommend Kamux to buy or sell cars

January 25, 2021
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hello Santosh, Very sorry about this bad experience. Unfortunately, money transfer is sometimes delayed due to bank days. Hope you didn't have to wait too long for your money after writing this. Kind regards, Tina, Kamux

Rated 5 out of 5 stars

Bought a mercedes from this company

Bought a mercedes from this company, everything went well and the car was clean and serviced. Very helpful staff!

January 22, 2021
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hi Miika, thank you for your review - that you took the time to write about us🙏 Have a nice weekend! /Best regards Kamux.

Rated 1 out of 5 stars

Unbelievable

Unbelievable, when you buy a car from this company and the car broke down 1 month after you bought it they don’t pay you back to fix the car, lot’s of money lost, I don’t advise anyone to buy from this company!!!!

December 11, 2020
Unprompted review
Rated 4 out of 5 stars

Some delay initially but was satisfied at the end.

Bought the car from here, initially there was some communication gaps and the car delivery was delayed but the store manager was really helpful and everything was great at the end.

October 5, 2020
Unprompted review
Kamux AB logo

Reply from Kamux AB

Hi Biraj, thank you for your words and that you took the time to let us know about your experience. Have a great weekend! /Best regards Kamux.

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