KandyMask works well for virus protection in these Covid times, and it's excellent to filter smoke in the California fires. Living in Oakland, we have had weeks of hazardous smoke days when going out... See more
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I just received the masks for my wife and I Overall we love them . Our only recommendation would be that the part that is made of malleable metal should be longer so as to make sure that mask i... See more
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I purchased covid masks because it was from a Canadian that understands the importance of wearing a safe mask. They have created what I have found to be the best and safest mask on the market right n... See more
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Great masks with fabulous N99 protection. I have been using them since the beginning of Covid and I can actually breathe compared to other masks. I also feel in security from the three stage filtratio... See more
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Company details
Written by the company
The KandyMask story starts 12 years ago when Iannique Renaud decided to travel to China. While abroad his boy suffered a severe respiratory attack due to the high levels of pollution in the air. His son started turning blue and he had to rush his son to the hospital. Luckily they arrived in time and the doctors hooked him up to ventilators to clear his airways. After a night in the hospital, the doctors told Iannique that his son had severe asthma. This meant Iannique had to find ways to protect his son's lungs from contaminants for the rest of his life. Iannique, started researching filtration technologies so his son could live a normal life. He ended up building an air filtration system to protect his son's lungs while he was at home. Now that the inside had filtered air he turned his attention to protecting his son while outside. He embeds medical-grade filters into a reusable mask that his son would love to wear so KandyMask was born. For over a decade Iannique built one of the most respected filtration companies in Asia. In 2018, he decided to move back to Canada so his family could be free from the pollution in Asia. Little did he know that his years of filtration experience would come in handy more than ever.
Contact info
1520 Rue Robert, J4X 2T6, Brossard, Canada
- 4383959989
- iannique@kandymask.com
- kandymask.com
I love my candy mask
I love my candy mask! I am not able to go out often,but I do feel secure in this mask.
My only concern, since I don’t use it often, is how do you know when the mask is no more good.
Thank you so much and thanks for a great product!
September 25, 2021
Unprompted review
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Sorry it's long but hope it helps
This is an edit of my previous review based on new information provided by the company. Point taken, these are a multi-purpose mask and not specifically designed for the Covid pandemic. However, many, many more people are now using masks for pandemic usage in the majority if not every country around the world. Coronavirus particles are very small and an internet search states that they range in size between 50 nm to 140 nm. The virus particles can persist in air alone for hours in certain conditions, for example little ventilation, high humidity and without being attached to aerosol droplets. With the more virulent and contagious variants replacing the original corona virus, it is more important than ever to keep yourself safe, even if you are not a medical or health worker. Therefore I stand by my assertion that for a truly safe fit in the pandemic, you need to have over the head elastic straps. Otherwise the fit is not as good as it should be. If the fit is not very snug, while the mask is not completely useless, air leakage over the nose and around the mouth enables the very small virus particles to be exhaled and inhaled. However, most people during the pandemic seem to prefer the convenience of ear loops and since this product is designed for the market, it's better than no mask or cloth masks. In terms of fit, the ear loop solution may work better for some than for others. For me to have a very snug fit (as is medically preferable) I manually sewed on elastic straps in order to get a tight fit around the face.
I had no idea the lasso thingy or elastic strap provided with the mask (looked 100% like it was meant to be used with the little carrying pouch..) could also be used as a workaround for as over the head straps, although my husband figured out with much ingeniousness on his part that it could be attached and looped in a fancy way for this purpose. (it doesn't really comfortably work, imo). This information could have been with the other data sheets that came with the mask but it was not. How many people would have had a clue?
For pandemic usage, hopefully most people know by now that valves make it easier for you to breath but they are not recommended for protecting others. As a socially responsible person during this pandemic, I went with a non valve mask. With the elastic over the head straps the mask is slightly hard to breathe through but not too bad. Correctly fitted N95s are quite hard to breathe through. My thanks to the company for enlightening me concerning how long they have been around, as well as the reason they came about in the first place, which was to make masks available to the world for assistance with other environmental hazards (other than a pandemic, that is).
Dear KandyMask, Now that the pandemic is here, why not provide people an option of having either ear loops, or over the head straps as other higher quality mask makers are doing? I say the reason you are not doing this is it's cheaper to not to do so.
August 20, 2021
Unprompted review
Reply from KandyMask
Hi,
Thank you for your comment, please allow us to address each one :)
Regarding the comment about the red flag for offering valved masks. We have been making masks for a decade and valved masks have previously been the go-to type of mask pre-pandemic. You are correct that these types of masks are not for the pandemic but this is in no way a red flag about the company, it is quite the opposite. Their purpose is to offer excellent breathability and protection for people living around wildfire smoke, pollution, or people working in a dusty environment. Nowhere on the website do we say this is for pandemic protection as many of our customers pre-pandemic continue to use KandyMask for this type of respiratory protection. We believe that masks can solve a variety of problems when it comes to respiratory protection and we intend to be there for the people that need specialized protection. This is the same mask our Canadian founder designed to protect his asthmatic son after he had a severe respiratory attack due to pollution and hundreds of thousands of people all over Asia now use it for pollution protection which also explains manufacturing location as it is our largest market and manufacturing will remain closest to the polluted areas of the world as this is where we need to be when the pandemic subsides.
We also offer the nonvalve masks because when our founder moved back to North America with his family right before the pandemic we knew right away that the valve mask was not the solution for this type of protection so we removed the valves to have 2-way protection which is what is generally purchased now. We quickly moved to create filtration that was similar to N95 and have it tested against viruses and bacteria. Feel free to call the U.S lab in Utah to verify our 99.8% filtration report or check out the test reports. This is the same lab that does precertification testing for N95 masks in the U.S so there is no more credible lab than them.
In terms of headbands, since we are a consumer-facing mask and not meant for healthcare workers we decided that it would be more comfortable and convenient for people to wear earloop style. We still believe to this day that 99% of people prefer not to wear a headband and it was the right decision....that said we do include and lanyard in our package which can be used around the neck or adjusted to be a headband. It's like a medical-style headband but it is a workaround for those that prefer nothing around the ears.
Thanks for your review and it was my pleasure trying to address our side of the review.
KandyMask sizing issue
I have purchased and tried at least 20 different face masks in the past year. I wear eyeglasses so I am always looking for a mask that will reduce lens fogging. I have no doubt that the KandyMask is one of the best made masks available on the market today. The owner of the company was very responsive and easy to deal with. I originally ordered two masks in a size large, which fit my face except for the nose area which I found too large. I contacted the company and they allowed me to exchange them for a size medium. My new masks were not a perfect fit as I found them to be a little small for my face but the nose area was still too big to make an effective seal. So in conclusion, I think this mask is very good, but in my opinion, the top of the mask is made too big and does not effectively seal on top of the nose. There is a wire embedded in the nose area of the mask but it is not stiff enough. These masks are quite expensive but worth it if they fit your face properly.
February 13, 2021
Unprompted review
Reply from KandyMask
Hi Larry,
It was a pleasure communicating with you as well. We are coming out with a KandyMask 7.0 in the near future after the fit testing lab provides feedback. Constructive comments like yours help us improve to provide people with better protection and i am sure the new models may provide a better fit for you. We are probably a couple months aways
Extremely satisfied with this product
Prompt order fulfilment of in-stock items, great personal communication. The vented masks are comfortable and sturdy, and do not itch or get as sweaty as disposable masks. I am looking forward to receiving my pre-ordered unvented mask when it is ready for distribution. Thank you!
November 22, 2020
Reply from KandyMask
Hi Lori,
It has been a pleasure communicating with you as well. We have a little surprise with the launch of KandyMask 6.0 masks. They will come with a free carry pouch and lanyard. We are expecting to receive the masks hopefully this week and they will be immediately shipped out to you.
Thank you again for your pre-order, we look forward to providing you with additional protection.
KandyMask Customer Happiness
I purchased covid masks because it is the right thing to do to keep our country safe.
I purchased covid masks because it was from a Canadian that understands the importance of wearing a safe mask. They have created what I have found to be the best and safest mask on the market right now and have the testing to support their claim. I also liked the fact that they understand that men and women have different sized faces, and they fit very well. I can certainly attest that their customer support is phenomenal.
November 20, 2020
Reply from KandyMask
Hi Nancy,
We are thrilled to have a customer like you that has done their research and believes in the science of proper filtration.
Thank you for your kind comments and it was a pleasure serving you.
KandyMask
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Reply from KandyMask
Hey Chris,
We are happy to hear you love your new KandyMask.
Thank you for taking the time to leave us your feedback.
KandyMask
I just received the masks for my wife and I
I just received the masks for my wife and I
Overall we love them .
Our only recommendation would be that the part that is made of malleable metal should be longer so as to make sure that mask is more seal tight .
Otherwise we feel very confident with them .
Regards
Mikael
November 7, 2020
Reply from KandyMask
Hi Mikael,
It's great to hear that you love the mask. We have actually done quite a lot of testing on different types of flexible nose clips and found the current one got the best result so far. Here are the results we received from Nelson Labs on the mask that you have.
-Viral Filtration Efficiency (VFE): 99.8%
-Bacterial Filtration Efficiency (BFE): 99.8%
-Particle Filtration Efficiency (PFE) @ 0.07 to 0.3 micron: 97.14%
-Particle Filtration Efficiency (PFE) @ 0.3 micron: 99.3%
Original Test Reports found here
https://www.kandymask.com/pages/face-mask-with-filter-effective-test-results
We will definitely consider your recommendation on future productions because anything that can increase the seal is a good thing. Thank you for choosing KandyMask and I hope the mask can protect you and your wife in the months to come.
KandyMask
would not order from them again
I got the masks pretty fast, they are well made and well packaged, I ordered size large but received size medium, too small for me to use, also over priced. I would not order from them again.
November 7, 2020
Reply from KandyMask
Hi Leo,
According to our records, you ordered 2 large from us. It appears we sent you 2 large and a bonus free medium because we sometimes like to surprise our customers by giving them an extra size to try on. If this is not the case we apologize for the shipping error and we will send them to you right away.
Please email us at support@kandymask.com.
It would be also my pleasure to address your comment on price. Yes, we are more expensive than a cheap cloth mask that offers no protection. What you may not know is that we have been developing filtration products for the last 12 years and tons of research has gone into making the best possible mask. Nelson Laboratories an FDA accredited laboratory. has recently proven our results making us the best performing reusable mask in the world at the best price.
Viral Filtration Efficiency (VFE): 99.8%
Bacterial Filtration Efficiency (BFE): 99.8% (
Particle Filtration Efficiency (PFE) @ 0.07 to 0.3 micron: 97.14%
Particle Filtration Efficiency (PFE) @ 0.3 micron: 99.3%
You can find all the original supporting Nelson Lab Test Report here.
https://www.kandymask.com/pages/face-mask-with-filter-effective-test-results.
Our results exceed the requirement for the highest LEVEL 3 ASTM F2100 Medical Mask in the United States or Canada which makes KandyMask the highest performing reusable mask on the planet.
Now if you're comparing us to a 10 dollar cloth mask that has a 10% filtration efficiency and does nothing to protect you, you are correct that we are a little more expensive.
I would like to put a friendly challenge out to find a reusable mask anywhere in the world that performs better than we do at a better price.
That said...If you find a reusable mask that has a better price and certified performance than ours please send us the name of the company with a copy of the test results. We will offer you a full refund on KandyMask and purchase the other company's mask for you.
This is a pretty good deal with only upside for you :)
Have a wonderful day and we look forward to hearing from you.
KandyMask
Medium mask with 2 air holes for breathability.
Thank you for a light weight mask that works for covid 19 protection and allergy sufferers.
My only problem is with the bands that go around your ears. They are too long and I need to put little knots in them so that the mask fits snuggly.
I bought the medium and even though i am near the top weight for this mask, the fit is too loose.
Again I like the protection it offers me so thank you .
November 3, 2020
Reply from KandyMask
Hi Sunshinesioux
Thank you for the kind comment about protection. We have been listening to our customers and have noticed that a small percentage of people need a tighter fit because we all come in different shapes and sizes :)
Our next production of KandyMask coming in a couple of weeks and will all have adjustable earloops which will be great for you.
Please reach out to us at support@kandymask.com with your previous order number and mention this thread and we would love to send you the new KandyMask with adjustable earloops for free once they arrive.
You will be pleased to hear that we have just received our test reports from Nelson Labs and FDA approved testing lab and all KandyMasks are confirmed to have:
99.8% Viral Filtration Efficiency (VFE)
99.76% Bacterial Filtration Efficiency (BFE)
Have a wonderful day!
KandyMask :)
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Reply from KandyMask
Hi Edouard,
Thank you for the kind comment. We are thrilled that you enjoyed your experience with us. We appreciate you taking the time out of your day to comment.
Have a wonderful day and stay safe :)
KandyMask Customer Happiness Team
Thank you for the great quality product!
October 21, 2020
Reply from KandyMask
You're welcome. Thx for being an amazing customer! We really appreciate you taking the time out of your day to review your experience.
Reply from KandyMask
You're welcome. Thx for be an amazing customer! We really appreciate you taking the time out of your day to review your experience with KandyMask!
Great company
The company is very easy to communicate with, and the masks seem to be very comfy.
October 15, 2020
Reply from KandyMask
Hi Zoe,
It was a pleasure communicating with you as well. We are lucky to have amazing customers like you :)
Regards
KandyMask Customer Happiness Team
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Great quality!
October 15, 2020
Reply from KandyMask
Hi Terry,
I am glad to hear you like the quality. Thank you for the nice comment.
Ian
KandyMask: for the virus and wildfire smoke
KandyMask works well for virus protection in these Covid times, and it's excellent to filter smoke in the California fires. Living in Oakland, we have had weeks of hazardous smoke days when going outside isn't healthy. The valves have filters in them and make breathing so much easier. I can take daily walks and feel protected. Washing them, you see the grey particulate matter in the water, and know it didn't go into lungs. Where there are stores that say "no valve masks"-- that's because not all valves have filters like this one-- I just put a loose fitting mask on top and it's fine.
October 14, 2020
Reply from KandyMask
Hi Jan,
I can only imagine how useful your masks must be in the middle of a pandemic while wildfires are burning. Traditionally our valved masks have always been the go-to masks because it adds that extra layer of comfort.
You may not have known but we recently designed a non-valved KandyMask as well which we will be launching in early November 2020.
Thank you very much for your kind comment and I am thrilled that you like KandyMask.
Regards,
KandyMask Customer Happiness Team
Most comfortable mask I've tried and…
Most comfortable mask I've tried and this is the first one I didn't have issues with. I can get out of the house more now!
October 14, 2020
Reply from KandyMask
Hey Robin,
Glad you are happy with your KandyMask and thanks for the nice comment.
Regards,
KandyMask Customer Happiness Team
Reply from KandyMask
Hi Tarek,
Glad you enjoy the masks! Glad we could provide you a little more protection and comfort during these challenging times.
Thanks for the nice comment :)
Regards,
KandyMask Customer Happiness Team
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This is the best mask I’ve had
This is the best mask I’ve had! It’s breathable, it fits well and the fabric is very soft.
October 14, 2020
Reply from KandyMask
Hi Phil,
Geeze, thanks for the great feedback. So glad to hear you are enjoying your new KandyMask!
Regards,
KandyMask Customer Happiness Team
Great customer service!
October 14, 2020
Reply from KandyMask
Hi Terri,
Looks like this is the same comment twice. I guess its because you ordered twice.
Thanks again for your kind words and have a wonderful day.
Regards,
KandyMask Customer Happiness Team
Great N99 masks…
Great masks with fabulous N99 protection. I have been using them since the beginning of Covid and I can actually breathe compared to other masks. I also feel in security from the three stage filtration system. Although they state they are good for 6 months, I change mine every three.
October 5, 2020
Unprompted review
Reply from KandyMask
Hi Diane,
I am thrilled to hear that you love your KandyMask and really appreciate your kind words. It is comments like yours that make us want to keep thriving towards producing the most protective yet comfortable face mask around.
Have a wonderful day!
Ian
KandyMask
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