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Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Kanine seeks to be the most relevant destination for exciting quality premium pet products from top international brands for our four-legged friends Our pet products span the entire selection of apparel, accessories and lifestyle products to provide pet lovers with each item curated with love and intention for every facet of life At the end of the year, for every Kanine product that is sold, Kanine will donate 1% of every sale to a local Dog Rescue. Watch out for our stories on our Instagram channel @brand_kanine


Contact info

3.7

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love Kanine

I love Kanine! The service is always so good and deliveries are super fast!
It’s my favourite website for shopping for my yorkie, especially I love Ralph Lauren Collection!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Be very carefull to buy from them

Be very carefull to buy from this company, they send you smaller sizes clothes and when you ask them to send you the lebel to return the item they will tell that they can send it at the condition you make a new order first otherwise they dont offer returns.
They say it is in their policy which is not and they dont respect your right of comsumer to return an item within the.first 14 days

March 1, 2026
Unprompted review
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Reply from kanine.com

Hello. Thanks for your review and feedback Can you please provide your order number and also the chest measurement of your pet, this way we can look into the matter for you. Thank you for your information.

Rated 5 out of 5 stars

We got a smooth return and refund for…

We got a smooth return and refund for our POLO Ralph Lauren products this week. Process was smooth and efficient. Thanks Kanine!

April 6, 2026
Unprompted review
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Reply from kanine.com

We are so happy you have had a positive experience. We will relay this to our customer services team!

Rated 1 out of 5 stars

They don't do A REFUND

The size is wrong and small , so when you want to return the item and change your mind , they denied to sent you the label AVOID

April 6, 2026
Unprompted review
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Reply from kanine.com

Hello. Thank you so much for your review. Each case is often unique and it is clear that any solution by customer services was not sufficient to your liking. Could you please provide your order number for further checking? We can then review the case. Please also provide the chest measurement of your dog. Thank You!

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Rated 5 out of 5 stars

we bought in excess of over USD1k from…

we bought in excess of over USD1k from Kanine. Based on thier size chart it was just a tad too tight so we needed to change.

Turned out all smooth, we ordered a new order with the next size up as requested by customer services and then they sent the printed return label with the new order.

sending it back took a bit longer than expected, but Kanine refunded the old sizes swiftly once they received it.

all in all a great experience and the products are just toooooo high quality, it was next level and well worth it

December 16, 2025
Unprompted review
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Reply from kanine.com

Thank you so much for your order and your review! Watch out for our new brands and products comingsoon! Your support of Kanine is very much appreciated. Welcome to the #KanineGeneration

Rated 5 out of 5 stars

Lovely store

Everything arrived on time, just as expected for Halloween.

great quality and service was fast and clear. Will definitely be back to buy again!

October 8, 2025
Unprompted review
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Reply from kanine.com

We are glad you managed to get the order in time for your Halloween party. Thank you for your support of Kanine!

Rated 5 out of 5 stars

Lovely stuff!

Bought some POLO Ralph Lauren and BOSS items from Kanine. Arrived super fast and I had to exchange one of the items as it was a little too small due to sizing. Their customer service is great, so I bought a new order and they provided a return label for the old item. Everything was smooth, refund was executed after they received it back in their LA warehouse. Highly recommend!!!

July 1, 2025
Unprompted review
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Reply from kanine.com

Thank you so much for your feedback. Your support of Kanine is very much appreciated. Welcome to the #KanineGeneration

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast and I was able to use a coupon to get a great deal.
I wish the size information was a little clearer.
I'd like to see them open a store in Tokyo. I think there's a lot of demand.

March 23, 2025
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Reply from kanine.com

Thank you for your feedback. We are certainly looking into Tokyo! レビューをいただきありがとうございます。貴重なご意見に感謝いたします。今後もさらに改善に努め、お客様にもっと喜んでいただけるよう努力してまいります。

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Rated 5 out of 5 stars

Good products and good experience

Bought the Ralph Lauren harness + leash from Kanine. It came in a few days, no issues. Fits well, amazing quality!!!

Used it a few times now, no complaints. Emailed about sizing before ordering, they replied fast and actually helped.

They have so many more interesting items I'm dying to try, will probably buy again :) thanks

April 17, 2025
Unprompted review
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Reply from kanine.com

Thank you so much for your feedback. Your support of Kanine is very much appreciated. Welcome to the #KanineGeneration

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Based on the size charts, I actually was inbetween size, so I ordered what I thought was best for my bobby. It turned out to be a bit small, so requested a size exchange which Kanine covers. As I was in a bit of a rush to get the right size for bobby's birthday, the fastest way was to order a new one and they included a printed return label for the return of the old one. After they received the return, I got the refund, all smooth and efficient. customer service is great!

December 10, 2024
Unprompted review
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Reply from kanine.com

We are so happy you have had a positive experience. We will relay this to our customer services team!

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