Kanturo Eyewear Reviews 833

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Absolute SCAM!! No correspondence at all. Ordered 4 months ago, Ripped everyone off and took the money. I have emailed countless amounts of times, through social media too and I’ve had nothing. To say... See more

Rated 5 out of 5 stars

I spend at least 10 hours a day looking at screens, I work in an office environment, have an active IG account, co-host on another IG page and enjoy some Netflix during down time. The Kanturo anti blu... See more

Rated 5 out of 5 stars

I've purchased 2 blue light eyeglasses, one for me and one for my brother because we both needed it as we use gadget most of the time, especially during our online classes and i must say that these ar... See more

Rated 3 out of 5 stars

Having purchased for here before and loving them, I purchased again. And like many others I didn’t receive any communication other than my confirmation email and them saying it’ll be delivered in abou... See more

Company details

  1. Health and Beauty Shop

Information provided by various external sources

Protect Your Eyes From Blue Light Glasses


Contact info

2.9

Average

TrustScore 3 out of 5

833 reviews

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Rated 3 out of 5 stars

The glasses are good..bought two pairs

The glasses are good..bought two pairs, however I pair felt less effective than the other and seemed to have marks on the lenses. Then that pair broke the first time my daughter wore them.
The other pair though, are great.
I would get more but they took a while to get to us so I am not sure if I should go to another supplier?

October 14, 2020
Kanturo Eyewear logo

Reply from Kanturo Eyewear

Hi Carly

This is Giulia from Kanturo.

Thank you for taking the time to give us your feedback! As a growing company, we are always looking for ways to improve.

I'm sorry to hear that one of the pairs arrived with marks. Did you reach out to us when received? I'm sure our team can help you with that! You can contact support@kanturo.com for further assistance.

I apologize for the delay occurred, with the covid19 things have been slower than usual.

Kind regards

Giulia

Rated 1 out of 5 stars

The worst thing I ever buy

The worst thing I ever buy, on the picture its showing something else I received a pair of glasses cheap and unusless they delete comments and bad reviews, I was asking before to order from where the order come, answer was Dublin, after 2 weeks and half I received from China!!!! Doesn't worth to waste the time to buy from here!!! Worst site!!!! I don't recommend!!!!!!the delivery came from China I'm sorry I didn't make a picture to show you... When I return them I put them to Dublin! The quality was very bad and when I leave a comment on Facebook they delete it!!! It's true I say doesn't feet me face to take the refund anyway I pay the delivery to Dublin so I loose my money anyway but its good people to know what they will buy!!!!

October 13, 2020
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Reply from Kanturo Eyewear

Hi Maria

It's Giulia here from Kanturo.

I'm sorry to hear about your experience. I checked the email exchange between you and our team and it seems like there were no problems towards the glasses, except that they didn't fit your face. I understand you returned them for a refund, which was already issued.

I also don't see anything about shipping being from Dublin. We are an Irish based company and we ship our products directly from our fulfillment center in Shenzhen. This information is also displayed on our website.

If you need further assistance, feel free to email us at support@kanturo.com

Best

Giulia

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Rated 1 out of 5 stars

It was returned to sender twice

It was returned to sender twice. So I then tried to buy another pair thinking that pair was cursed... then the new pair was returned to sender too

October 13, 2020
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Reply from Kanturo Eyewear

Hi Benjamin

It's Giulia from Kanturo.

I'm sorry to hear about your experience with us. I followed up with your orders and I'm reaching out to our logistics team to seek more information on what happened or if anything is missing to get your package delivered.

I'll email you once I get a reply from them.

Thank you for taking the time to give us your feedback. As a growing company, we are always looking for ways to improve.

Best

Giulia

Rated 2 out of 5 stars

Okay

Had big trouble to get my payback. Service is okay.

October 12, 2020
Unprompted review
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Reply from Kanturo Eyewear

Hi Katharina

It's Giulia from Kanturo.

I'm sorry to hear about your experience so far. I have checked your order now and I see its from July. I checked the tracking number and it shows delivered to your address with signature on 7/18.

I have emailed you directly with further details, let me know what was the issue you had with your order.

Thank you

Giulia

Rated 1 out of 5 stars

Shipping

I ordered my glasses on the 30th of September, it is now the 12th if October and despite several emails promising my glasses would be shipped by now I am yet to even receive any dispatch notice, while I understand Covid has caused a decrease in output there was no forewarning that my product would take this long to be dispatched.

October 12, 2020
Unprompted review
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Reply from Kanturo Eyewear

Hi Will

It's Giulia from Kanturo.

I'm sorry to hear about your experience.

Please note that your order has been already shipped and I have emailed you about it.

We apologize for the delay and inconvenience caused.

Let me know if there is anything else I can do for you.

Best

Giulia

Rated 5 out of 5 stars

I have been wearing them all afternoon…

I have been wearing them all afternoon and have noticed a massive difference to my eyes. I can’t wait to keep wearing them and give my eyes a rest.
They are also super comfy and fit really well.

October 12, 2020
Unprompted review
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Rated 1 out of 5 stars

I ordered my glasses in July and I…

I ordered my glasses in July and I still haven't received them. It's now October!! horrible service.

October 9, 2020
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Reply from Kanturo Eyewear

Hi Hajar

This is Giulia from Kanturo.

I'm sorry to hear about your experience.

I checked your order and it seems it was already shipped. I emailed you the details.

Please let me know if there is anything else I can assist. You can also email our support team at support@kanturo,com.

Kind regards

Giulia

Rated 2 out of 5 stars

It’s been over a week since my order…

It’s been over a week since my order has been confirmed and I’m still awaiting a tracking number or any details as to my purchase. I have tried to contact thru email to which I’ve got no reply! I don’t know whether this is a scam or it’s legitimate as ive gotten no further information on my purchase

October 8, 2020
Unprompted review
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Reply from Kanturo Eyewear

Hi Raffaela

It's Giulia from Kanturo,

I'm sorry for the delay experience with your order. Unfortunately, as per the email notice we sent to our customers, we had to move fulfillment centers, which caused the delay with the orders as well as a big backlog.

I see your order is in process and will ship shortly. You will receive a notification once it ships.

If you have any questions or concerns, please email us at support@kanturo.com

Kind regards

Giulia

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Rated 1 out of 5 stars

Shipping delays & poor quality

Took well over the time it said it would take to deliver
Glasses are of very cheap quality - very plasticy

October 7, 2020
Unprompted review
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Reply from Kanturo Eyewear

Hi Ciara

It's Giulia from Kanturo.

I'm sorry to hear about your experience you had with us so far. We appreciate your time to send us feedback as we are working to improve our products and services. At this moment we are working on launching a whole new collection as we have improved the glasses quality, as well as added many other styles

If you have any requests or doubts in regards to your order, or if you would like to return it, feel free to contact our support team for further assistance at support@kanturo.com.

Kind regards

Giulia

Rated 5 out of 5 stars

Loving them

Loving them! They look good and are helping prevent headaches after staring a screen all day!

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you!

Although the situation and the delay, I am very happy with the glasses. Their comunication was excellent, telling me that my glasses were going to have a delay, and even though I didn't need to wait so long.
The glasses look amazing, and work very well. And with the price, I think the price is absolutely correct, and I don't expect glasses that cost 3$ to have the same quality like these. (I just read a review complaining about the price).
Thank you a lot for everything.

October 7, 2020
Unprompted review
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Rated 3 out of 5 stars

Issue with price

I have no issue with the glasses however I have seen the exact same pair on websites like wish for €3-€5 the frame looks exactly the same and feels like the same quality. Although I paid €20 for these they were apparently reduced from €42 which is completely overpriced and feels like a complete rip off. I bought the “original kanturo blue light glasses”

October 2, 2020
Unprompted review
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Reply from Kanturo Eyewear

Hi Sofie

It's Giulia from Kanturo,

Thanks for taking the time to leave us a feedback.

Please note that our glasses are made by our own manufacturer, and therefore, we don't sell the same glasses. As a growing company, we are constantly working to improve our product and services. At this moment we are working on launching a whole new collection as we have improved the glasses quality, as well as added many other styles.

We look forward to it.

Let me know if there is anything else I can help you with by editing your review or contact us at support@kanturo.com

Kind regards

Giulia

Rated 1 out of 5 stars

Still no glasses after three weeks

It's been three weeks since I order your glasses, but they still haven't arrived. After I order my glasses it said in the mail I got you deliver to all countries within 20 days (between 5-20). I have gotten no updates on my shipping so far, but when I went in to check my status today the last update was from 26/09 that said "The Item is at the shippers warehouse".

Order #95981

October 1, 2020
Unprompted review
Kanturo Eyewear logo

Reply from Kanturo Eyewear

Hi Hanna

It's Giulia from Kanturo,

I'm sorry for the delay experience with your order. Unfortunately, as per the email notice we sent to our customers, there was a replacement of our fulfillment center which caused the delay with the orders.

Thanks for sending the order number. I have emailed you directly in regards to your shipment, which is already in transit. Let me know if you did not get it. Make sure to check your spam box as well.

Kind regards

Giulia

Rated 5 out of 5 stars

No more eye strain!

Great glasses. I am now able to pump work on my laptop for far longer periods of time without any interruption due to eye strain! I now feel more productive and the days of headaches are behind me! 😎😎

October 1, 2020
Unprompted review

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