I am using the UCAT resources and well... it's not helpful at all. The timings are all off, it is giving me 10 minuets to answer 10 abstract reasoning questions when in the test you only have just ove... See more
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Super helpful 1 to 1 feedback sometimes. They do timed examples which are so valuable because they put you in the right mindset meaning you aren't rushed when it comes to the real thing. Hints and tec... See more
The course failed to provide anything above what's available online. There was absaloutely no scope for those with SEN or entitled to/taking extra time. The online resources are also channel... See more
Company replied
After taking the Kaplan course, I feel 100% more confident than I did before the course. It is an amazing way to practise skills, time management, question types and much more. It has made me very awa... See more
Company details
Information provided by various external sources
At Kaplan Test Prep, we're committed to your success. Study with us and benefit from 75 years of experience, as well as the combined expertise of hundreds of teachers, researchers, curriculum specialists and testing experts. Our experience in the test prep industry ensures that we can offer you a unique combination of realistic testing experiences, expertly-trained teachers, and quality study materials. Some preparation courses focus just on content, others focus just on strategy. Kaplan's curriculum covers all aspects of test preparation needed for a high score.
Contact info
3-5 Charing Cross Road, WC2H 0HA, London, United Kingdom
- +44 (0)20 7930 3130
- global.info@kaplan.com
- kaptest.co.uk
3.7
Average
96 reviews
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I am using the UCAT resources and…
I am using the UCAT resources and well... it's not helpful at all. The timings are all off, it is giving me 10 minuets to answer 10 abstract reasoning questions when in the test you only have just over 2 minuets to answer that many questions and then 7 minuets 30 seconds to answer 10 decision making questions when you would have 10 minuets and 45 seconds. This is really bad.
August 23, 2021
Unprompted review
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BMAT Prep Sessions Feedback
- I had signed up for a BMAT prep session and an extra Physics session to help with my preparation for the BMAT exam in November. I thought both sessions were extremely helpful as well as the resources that were provided alongside such as the online study plan, the video lessons, the practice papers and question bank.
- I have also been sending in essays quite regularly and been receiving feedback from them has helped me refine my essay writing skills for the last section of the exam.
- One thing that I would say to improve their service is to speed up the pace of the lessons as occasionally I would be reading ahead
- I would also have preferred to do more timed practice during the lessons so we could have a better sense of how to pace ourselves during the exam
- Overall, I am really pleased with purchasing both Kaplan study plans and I would definitely recommend using this service to other people :)
October 26, 2020
All the necessary preparation in one package
Incredible service, offered all the necessary materials in a single package, great teachers and helpful customer care. Have used myself for the UCAT and BMAT exams and would recommend to anyone sitting either of those exams.
October 14, 2020
really good
i had a wonderful experience at kaplan , definitely recommended
September 21, 2020
Unprompted review
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Slow and laggy web portal
August 4, 2020
Unprompted review
Reply from Kaplan Test Prep
Dear Ollie,
Thank you for taking the time to write a review.
At Kaplan, we are committed to providing extraordinary test prep - we have been doing so for over 80 years now. Our content and resources and revised and reproduced in line with the curriculum to effectively mirror the official exams. We have found that students who attend the entire course and utilise our online resources tend to do very well on the test day. We have a tech support team always at hand to resolve any technical issues should students encounter any.
We are sorry to hear of your disappointment and would love to learn more about the course you attended. We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.
Excellent.
Excellent. Very informative and useful for UCAT exam preparation.
July 26, 2020
Unprompted review
Excellent UCAT preparation course.
Course content and advice was excellent and relevant. Tutor was well informed about the UCAT and had sat it herself, so could speak with knowledge and experience. I would definitely recommend this course. I do not think that doing the course virtually was a disadvantage.
I also purchased the question bank, which I would not rate as highly. The Kaplan online calculator has a slight delay (whether this is only with my laptop I don’t know), there are spelling inconsistencies within a few questions. Questions and mock tests are still worthwhile and the issues I have mentioned are not enough to stop me using them, but they aren’t perfect.
July 20, 2020
Unprompted review
Great Material, Horrible Customer Service
Great material, but they have horrible customer service. The hours of operation are short and the response times are slow. If you like talking on the phone, do not bother. The only way you can get connected to someone is if you select the option to buy a product and request a transfer to tech support. They say "Every minute counts in test prep" yet it does not feel that way after they make the sale. They really need a 24/7 chat service to be effective at helping their customers. Aside from that, they are a great resource.
July 8, 2020
Unprompted review
Reply from Kaplan Test Prep
Dear Brayden,
Thank you for taking the time to write a review.
At Kaplan, our goals are to provide the best test prep available, increase students' knowledge and confidence, and ensure we provide excellent customer service and support.
We recognise, however, that there is always an opportunity to improve and we are sorry to hear you have had an unsatisfactory experience and would love to connect with you so we can get some further feedback. We would appreciate if you could contact our Customer Service team directly on +44 (0)20 7930 3130 with any additional information.
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Really helpful and insightful
Really helpful and insightful. Would seriously recommend.
July 7, 2020
Unprompted review
Awful customer services!
Awful customer services!!
The course itself , you don’t really learn much from it.
I thought it was waste of money
June 21, 2020
Unprompted review
Reply from Kaplan Test Prep
Thank you for taking the time to write a review. At Kaplan, we strive to ensure that we always do our best to accommodate our students' needs - we have been doing so for over 80 years now. Our methods and resources are proven to help students succeed academically and we have found that students who attend the entire course and utilise our online resources tend to do very well on the test day. Our extensive online materials include hours of online instruction, practice quizzes and practice tests, Question Banks, personalised reports and teacher support among others - all of these resources are often the reason students choose Kaplan over other providers.
As our goal is to help each student succeed, we are sorry to hear of your disappointment with our course and would love to connect with you so we can get some further feedback on the course you attended. We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.
I found the UCAT prep days very…
I found the UCAT prep days very helpful. However the online interface for Kaplan's UCAT questions wasn't as smooth and responsive as official UCAT mocks.
December 23, 2019
Unprompted review
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It’s inadequate
December 18, 2019
Unprompted review
Reply from Kaplan Test Prep
Thank you for taking the time to write a review. At Kaplan, our goals are to provide the best prep available, increase students' knowledge and confidence, and ensure all our students are fully prepared for their interviews. We are pleased to know that hundreds of students who attended our courses have successfully embarked on their medical studies. We recognise, however, that there is always an opportunity to improve and we are sorry to hear you have had an unsatisfactory experience. We would love to connect with you so we can get some further feedback on the course you attended and we would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.
bad still got a really bad score
bad still got a really bad score
UCAT I only got 630
October 20, 2019
Unprompted review
Reply from Kaplan Test Prep
Dear Maaz,
Thank you for taking the time to write a review. At Kaplan, we strive to ensure that we always do our best to accommodate our students' needs - we have been doing so for over 80 years now. Our methods and resources are proven to help students succeed academically and we have found that students who attend the entire course and utilise our online resources tend to do very well on the test day.
As our goal is to help each student succeed, we are sorry to hear of your disappointment with our UCAT course and would love to connect with you so we can get some further feedback on the course you attended. We would appreciate if you could contact our Customer Service team directly on global.support@kaplan.com with any additional information.
I think the structure they told me to…
The structure I was told to follow in preparation for the BMAT was really beneficial. They made me self-confident that I could achieve a 7.0 in sections 1 and 2.
However, the 2 day course itself was not that useful as it was rushed and brief but the online study plan compensated for that.
October 1, 2019
Unprompted review
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Amazing course really insightful and…
Amazing course really insightful and helpful, absolutely brilliant teacher as well !
September 27, 2019
Unprompted review
Ucat
Classroom course wasn’t as expected a lot of it you could have done yourself. Really just ended up paying 300 quid for a textbook
September 26, 2019
Unprompted review
Reply from Kaplan Test Prep
Thank you for taking the time to write a review. At Kaplan, we strive to ensure that we always do our best to accommodate our students needs and to help them succeed academically. As this is our goal, we are sorry to hear of your disappointment with our UCAT course and would love to connect with you so we can get some further feedback on the course you attended. Please feel free to contact our Customer Service team directly on global.support@kaplan.com if we can be of any additional assistance.
It was too expensive for what it was
September 25, 2019
Unprompted review
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