Kaplan Test Prep Reviews 6,209

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to navigate and the study materials highly effective for exam preparation. Many highlight the quality of the product, including practice questions with detailed rationales and comprehensive content review videos, which significantly boosted their confidence. The instructions provided are also frequently commended for their clarity and directness, guiding users toward successful outcomes. However, some people were dissatisfied with the service, noting issues such as unexpected changes to video access without prior notification and difficulties reviewing incorrect answers on proctored exams. A few other people also felt that the math and English practice questions were easier than the actual exams, and some found the self-paced content less engaging than the live classes.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Staff

People report positive experiences with staff. Many customers praise the instructors for being knowledgeable,... See more

Product

Reviewers mention positive feedback about the product. Many customers found the study materials, such as the... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service, noting that it helped... See more

Instructions

Users describe positive interactions with instructions. Many reviewers found the instructions clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Kaplan through out nursing school and now that I have graduated, I am using Kaplan to prepare for NCLEX. So far, it has tough questions that make me think. More so, it has videos that I can wat... See more

Company replied

Rated 5 out of 5 stars

Kaplan is a good study and exam preparation material not just for nclex students but nursing at large.It helped me sharpen my critical thinking skills and made me improve in patient care. It had very... See more

Company replied

Rated 5 out of 5 stars

I’ve been usung Kaplan for eons since it was on paperback in Boarders. For the bar review course, i was happy that PMBR was acquired by Kaplan. Honestly, I’ve tried the “traditional” bar reviews in th... See more

Company replied

Rated 5 out of 5 stars

As someone who didn't have much financial experience Kaplan was the perfect choice for my test prep. I used them for the SIE, Series 7, and Series 66. I passed all three on the first try. Although... See more

Company replied


Company details

  1. #66 of 127 best companies in Educational Institution
  2. #44 of 81 best companies in Association or Organization

Information provided by various external sources

Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.


Contact info

  • 3rd Avenue 750, 10017, New York, United States

  • kaptest.com

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Great overall experience

It was a great experience and loved the knowledge of the professor. Answered questions thoroughly.

February 7, 2026
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Reply from Kaplan Test Prep

We're glad you enjoyed your experience and appreciated the professor's expertise. It's great to know the thorough answers were helpful. Thank you for your feedback!

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Kaplan has all the resources needed for…

Kaplan has all the resources needed for NCLEX prep.
Video simulations are great and on point with so much clarity.

February 3, 2026
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Reply from Kaplan Test Prep

We're happy to hear that our NCLEX prep resources met your needs. We're so glad you found the video simulations clear and helpful for your studies. Thank you for your feedback!

Jennifer
Kaplan Customer Support

Rated 1 out of 5 stars

Test remediation is pointless w/o question info.

I find it pointless to remediate tests when I don’t even know what the question was. I have no idea why you are unable to show the question with the correct answer and or the one I chose after we submit a test. I find it insulting if you believe my integrity is less than, however, that’s the response I’ve been given is that it’s for question integrity. However, your programs integrity is much weaker by not providing this information. I followed your program. Suggestions to the max and still do not feel confident in my test taking skills after your program. I actually feel less confident and I believe I have become an even worse test taker ever since going through your in-person program.

January 21, 2026
Rated 5 out of 5 stars

Kaplan is good for nursing and nclex students.…

Kaplan is a good study and exam preparation material not just for nclex students but nursing at large.It helped me sharpen my critical thinking skills and made me improve in patient care. It had very good live classes and very good questions for practice,reviews and prepared me adequately for my exams and as such, l made it on first attempt.l will forever be grateful to Kaplan, my sponsors and everyone else that God placed in my path for the necessary help and guidance.God bless you.

August 27, 2025
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Reply from Kaplan Test Prep

We appreciate your gratitude and are thankful for your feedback.

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

The videos are very helpful alongside…

The videos are very helpful alongside with the flashcards.

February 3, 2026
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Reply from Kaplan Test Prep

We're happy to hear that our videos and flashcards are helpful to you. Thank you for sharing your positive experience with our resources!

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

From the moment I engaged with this…

From the moment I engaged with this company, I felt valued and supported. Their team was not only professional but also incredibly attentive to my needs. Communication was clear and timely, and every step of the process was handled with care and transparency. What impressed me most was their commitment to follow-through and the genuine warmth in their interactions. It's rare to find a company that blends efficiency with empathy so seamlessly. I highly recommend them to anyone seeking reliable and respectful service. The qbanks were great.

February 3, 2026
Rated 5 out of 5 stars

loved the instructors and how…

loved the instructors and how interactive they were

January 18, 2026
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Reply from Kaplan Test Prep

We're glad you enjoyed how interactive our instructors were! Thank you for your positive feedback; it means a lot to us.

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Lean from home is good

January 16, 2026
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Reply from Kaplan Test Prep

We're happy to hear that you had a good experience learning from home! Thank you for your positive feedback; we appreciate it.

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Kaplan prepared me well

The interactive videos and helpful tricks and tips for remembering different types of information.

January 14, 2026
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Reply from Kaplan Test Prep

We're happy to hear that you found the interactive videos and memory tips helpful! We appreciate you taking the time to share your positive experience with our platform.

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Review

Phenomenal course

January 17, 2026
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Reply from Kaplan Test Prep

Thank you for your positive review!

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Great

We learned great tests taking techniques that are very helpful for NCLEX

January 13, 2026
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Reply from Kaplan Test Prep

We're happy to hear that the NCLEX test-taking techniques you learned were very helpful! Thank you for sharing your positive experience with our services.

Jennifer
Kaplan Customer Support

Rated 4 out of 5 stars

The question were good and rational…

The question were good and rational simple, the question bank was affordable and were either on sale or offer. There were varities of nclex package.

January 8, 2026
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Reply from Kaplan Test Prep

We're happy to hear that you found the questions rational and the packages affordable. We appreciate your feedback on the variety of NCLEX packages. Thank you for your review!

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Kaplan is good for practice because its…

Kaplan is good for practice because its questions are realistic and similar to the real exam. The clear explanations help you understand your mistakes, and features like adaptive tests and feedback show what you need to work on. This makes studying easier and helps you feel more confident on exam day.

January 11, 2026
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Reply from Kaplan Test Prep

We're happy to hear that our realistic practice questions and clear explanations helped you feel more confident. It's great to know that our adaptive tests and feedback features supported your study process effectively. Thank you for your positive feedback!

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Just DO IT!

Kaplan was a lifesaver. I needed to improve my GRE score quickly, and after self-studying for several months but lacking the time and resources to properly dedicate, Kaplan's private tutoring saved the day. I increased both my verbal and math scores by a collective 13 points, which was instrumental for my graduate school applications. The learning plan fits your needs and schedule and is results-driven. I wish someone told me earlier that I needed to *learn to take the test* as opposed to re-memorizing middle school math concepts; my favorite part is their QBank, with unlimited practice questions and top-notch explanations. Just DO IT—if you can afford it. I put my entire work bonus toward this service, but I have no regrets. It saved my life!

January 7, 2026
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Reply from Kaplan Test Prep

We're happy to hear that our tutoring helped improve your scores and assist with your applications. It's great to know the learning plan and QBank suited your needs. Thank you for sharing your experience!

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

There are no surprises on exam.

Very similar questions as they were on exam.

January 13, 2026
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Reply from Kaplan Test Prep

We're happy to hear that our materials were helpful for your exam preparation. Thank you for your positive feedback; we appreciate it.

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

Initially when I started to study…

Initially when I started to study Kaplan really I feel it was very difficult to understand but slowly gradually I was using Qbank then I felt familiar with studies
Kaplan is like addicted to me I was studied Kaplan 8 to 10 hours in a day but not tired except taking few brakes in between.
But few things I come across difficult time which was lacking of pictorial material like if we are reading rationals which really needed pictures that part was missing only
Over all was fantastic journey with Kaplan

January 3, 2026
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Reply from Kaplan Test Prep

We're glad you found Kaplan engaging and effective through consistent Qbank use. We appreciate your feedback about the need for more visual aids, especially for complex topics. We'll consider this as we improve our materials. Thank you for sharing your experience.

Jennifer
Kaplan Customer Support

Rated 5 out of 5 stars

integrates effective practice questions, and supports critical thinking.

A valuable resource that strengthens nursing content knowledge and provides effective, well-designed practice questions.

January 13, 2026
Kaplan Test Prep logo

Reply from Kaplan Test Prep

We're happy to hear that our resource strengthens nursing content knowledge and provides effective practice questions. Thank you for your positive feedback; we appreciate it.

Jennifer
Kaplan Customer Support

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