Karpatia was a huge help when my insurance company refused to cover my medication. The communication was super fast, clear, and straightforward. Thank you so much!
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Support team is super professional in communication and attitude. They are proactive in asking questions to speed up the process for me as a client, always available to provide any information. This i... See more
Karpatia team guided me through every and each step on a way. Advices were given fast. Tone of communication is friendly. Appreciate your support!
Great support company. The unresolved issue with insurance company was stuck for more than 2 months Karpatia resolved less than 3 hours. Thanks a lot!
Company details
Written by the company
We are Karpatia - an insurance service that was created to provide our customers with the top insurance experience while they live their lives.
Contact info
15 Yaroslaviv Val street, 02000, Kyiv, Ukraine
- +380442903949
- care@karpatia.insure
- karpatia.insure
No recent history of asking for reviews
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Karpatia was a huge help
Karpatia was a huge help when my insurance company refused to cover my medication. The communication was super fast, clear, and straightforward. Thank you so much!
Very fast response and efficient communication, positive resolve
Very fast response and efficient communication from Karpatia, which led to positive resolve of my case. If other companies would have such level of service, the World would become a much better place.
Great support company
Great support company. The unresolved issue with insurance company was stuck for more than 2 months Karpatia resolved less than 3 hours.
Thanks a lot!
I’m really excited with the assistance…
I’m really excited with the assistance from Karpatia. Super fast, clear, polite communication that really helped me to resolve the issue with my insurance. Thanks a lot for your help!
Great support from Karpatia
Great support from Karpatia, reconnend this service
Troubleshooter for insurance cases
Had a problematic case with exclusions with insurance company, Karpatia consulted a way how it can be resolved in my favor, and helped to realize it. Many time for communication was saved, thank you
Communication is the way. Take care.
Karpatia team guided me through every and each step on a way. Advices were given fast. Tone of communication is friendly. Appreciate your support!
Karpatia is always ready to help and…
Karpatia is always ready to help and find the best option. Thanks for being there!
Smooth professional process
We worked with Karpatia for some key expatriates visiting. During a recent visit, our senior leader injured themselves and needed specialist support. This was organised smoothly and professionally (and in English for the exec). Wonderful end to end experience.
Perfect!
My issue was resolved quickly and the communication was super friendly!
Quick and informative response
I got a quick and informative response on all of my insurance questions. In just a couple of minutes I got my documents reviewed, and got all the answers and a "to do" plan. Keep going, your consultants are awesome!
Fast responding chat with Karpatia…
Fast responding chat with Karpatia team, my request regarding insurance payout was resolved literally in one day with money on account. Great service, keep going!
the service was helpful and…
the service was helpful and friendly(instead of my insurance), but they should provide with a toll free number, but my rating is 5+
Quick and clear response
Great service and quality!
Detailed answer about insurance
The agent provided me with detailed information about my insurance efficiently, understandably, and quickly. I was a bit surprised and pleased by the service level. Thank you!
I am very grateful to the company for…
I am very grateful to the company for helping to resolve the issue with the insurance company. I am impressed by the professionalism and speed of resolving issues. Highly recommend👍🏼
Professional team
Professional team, responsible and quick to resolve any issues!
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