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Company details

  1. Home & Garden

Information provided by various external sources

KASALINEA, Spécialiste de la vente en ligne de meubles en bois massif, meubles industriel et scandinaves, KASALINEA vous propose plus de 10.000 références de meubles de grande qualité, du vaisselier en bois massif à la table basse industrielle en passa...


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1.6

Bad

TrustScore 1.5 out of 5

38 reviews

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Rated 1 out of 5 stars

Kasalinea has been absolutely horrible…

Kasalinea has been absolutely horrible with the delivery of the sofa I ordered. I ordered a RED convertible angle sofa. It took 3 months and two deliveries (that they charged an extra €130 for). WORST PART it was not the right sofa, not the right model I ordered and it was not RED but black. Completely wrong. I am disgusted by this company. I tried calling their hotline and waited for 30 minutes, never got someone on the phone and they charge €0.80 PER MINUTE! which added even more expenses to this horrible story. So I sent an e-mail on August 4th. On August 9th I received a message in a very unprofessional font that all messages will be deleted as they were on vacation and to try to contact them again, wishing me a happy vacation (which I did not have this year! and won't have until October). So I don't know how I will get my money refunded or get a sofa now, I have been without a sofa for over 3 months now and counting. My recommendation: AVOID THIS COMPANY AT ALL COSTS!

August 9, 2021
Unprompted review
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