It was a nice experience ordering online. Firstly, the products are quite cheap compared to the market. Also, it was delivered on time and was packaged properly. Overall, a very nice experience. I... See more
Company replied
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Excellent product with good prices. I would suggest to include more spices and sauces from SHAN and also includ more variety of rice from Pakistan or Afghanistan like the brand SPENGHAR overall excell... See more
Het zou beter zijn als er mogelijkheden waren om in termijnen te betalen, bijvoorbeeld via Klarna. It would be better if there were options to pay in installments, for example via Klarna.
Company replied
I found that their rates were better as compared to other online competitors not sure if that was because of Christmas sale and also items were packages nicely. I highly recommend it.
4.2
Great
135 reviews
Asks customers to review
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Replied to 60% of negative reviews
Typically replies within 2 weeks
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Everything absolutely good and shipping…
Everything absolutely good and shipping also too fast
August 28, 2026
Reply from Kashmir Food
Thank you very much.
I have not received my order till yet
I have not received my order till yet. It’s been 2 weeks now.
August 26, 2026
Reply from Kashmir Food
Dear Usha,
We sincerely apologize for the unusually long delivery time. We completely understand your frustration after waiting for two weeks.
We have already contacted you directly regarding your order and are investigating with the shipping provider why the delivery could not be completed as expected. We will of course make sure that this matter is resolved for you.
We are very sorry for the inconvenience and thank you for your patience.
Kind regards,
Kashmir Food Customer Service
I have not received it yet
I have not received it yet. It's been a week since I ordered.
August 28, 2026
Quality
Everything was to the right standards of quality. Delivery could have been better but it’s probably on their delivery partner
August 25, 2026
Reply from Kashmir Food
Thanks for the positive Feedback.
We will work with our delivery partners to provide even better experience.
Some items were missing from my order
Some items were missing from my order, and they didn’t respond to me when I contacted them about it.
July 28, 2026
We have been their regular customers…
We have been their regular customers and have always been extremely happy with the quality of products and also their amazing customer service. We are extremely satisfied and would love to remain loyal to them.
July 16, 2026
Unprompted review
Reply from Kashmir Food
Thanks
I ordered from Netherlands and I…
I ordered from Netherlands and I received groceries after 7 days and vegetables are totally waste I just throw in the dustbin wash became black ash.
July 13, 2026
Unprompted review
Reply from Kashmir Food
Hello,
We are very sorry about this but we admitted this as a mistake from our side.
Even though we have dispatched punctually on Wednesday.
Our delivery partner DPD has taken too Long to deliver your parcel (normally 1-2 days but this time it was 4 days) which is why your Vegetables got rotten.
Since we have started with DHL recently we can now provide 1-day deliveries within Germany and Netherlands.
We send fresh Mangoes (very fast riping) and Till now there were no issues and we are reliabily sending veg and fruits orders in whole Europe.
Regarding your case we answered quickly and admitted it as a mistake from our side.
We compensated you with a full refund.
Best Regards,
Kashmir Food
Reply from Kashmir Food
Danke, bedeutet uns viel.
Fast delivery and good prices will buy…
Fast delivery and good prices will buy again
June 9, 2026
Unprompted review
Reply from Kashmir Food
Danke
Reply from Kashmir Food
Thanks for the positive review!
Best Prices, Confort at door step
It was a nice experience ordering online. Firstly, the products are quite cheap compared to the market. Also, it was delivered on time and was packaged properly.
Overall, a very nice experience. I would like to mention that their support team is very quick and very supportive.
June 4, 2026
Unprompted review
Reply from Kashmir Food
Thanks a lot
Even after 7 days of order…
Even after 7 days of order confirmation, I have still not received my order. No one is responding to emails or chat messages. The customer service is extremely disappointing and the overall experience has been very frustrating.
June 3, 2026
Unprompted review
Reply from Kashmir Food
Hello,
We are sorry about the unpleasant experience but unfortunately we could not find your order in our System.
Please send an email to service@kashmir-food.com.
Best Regards,
Your Kashmir Food Team
Reply from Kashmir Food
Thanks for the positive feedback!
Reply from Kashmir Food
Thank you very much
Packing was very good
Packing was very good. It took a week instead of 2-3 days for delivery mentioned in Websites.
April 27, 2026
Reply from Kashmir Food
Thanks for your positive feedback!
Your got delayed a bit because we only process vegetable orders from Wednesday to Friday to ensure freshness.
Additionally there was a holiday in-between which is why it got delayed additionally.
Received my order within two days only
Received my order within two days only
Great Experience!
May 3, 2026
Unprompted review
Reply from Kashmir Food
Thanks for the positive feedback!
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