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Company details

  1. Used Clothing Store

Written by the company

Hos Kaspersheat arbetar vi för att vara den mest eftertraktade High End återförsäljaren på marknaden. Vårat mål är att förse våra kunder med äkta lyxprodukter till de mest konkurrenskraftiga priserna på marknaden. Våra kunders förtroende betyder allt för oss och därmed kommer vi alltid att garantera 100% av produktens äkthet.


Contact info

4.0

Great

TrustScore 4 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very Bad .. Not buy there

Very Bad ..sell bag in very Bad condition .in duscription was bag in very good condition!! Then blocked Mutes so you cant contact Them!!!

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing service and products

bought a LV bag on vestiaire. costumer service was amazing, they were very patient with me, and answered all of my questions. The bag is absolutely beautiful, and i came with an autentification certificate. conditon was excatly as pictured on the listing

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good prices

Bought a Louis Vuitton bag for my wife, got it wrapped when asked for it and very good service.

Good prices for vintage bags.

October 30, 2025
Unprompted review
Rated 2 out of 5 stars

Dålig kundtjänst/Bad support

Dålig kundtjänst, slutade svara då jag behövde hjälp att göra ändringar av leverans. Rekommenderar inte.

Bad customer support, stopped answering after I needed to do changes to the delivery of my order. I don't recommend.

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

A happy customer- Great Experience…

A happy customer- Great Experience Buying from Kasper
I bought a discontinued but highly sought-after LV bag last week, and the whole process—from purchase to delivery to Croatia—was incredibly fast. Kasper was very kind and helpful, answering all my questions and sending photos when I requested. I received the bag today (which was super-fast), and it was beautiful and exactly as described on the website. I highly recommend buying from him!

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

The seller is liar!

Ive ordered from this shop via Vinted 2 bags one by one. Everyone had damages and in both situations the seller didn’t warn me about. In first case I’ve been arguing with the seller almost a day explaning him that it is not ok to sell things this way. The cost of return was the same as a partial refund for repairing the bag I could agree with, so we decided to go that way.

Then I received the next bag and situation was the same, bag was thrown just in a deliver box without any plastic or kind of that! Also it has again issues connected with the real condition of the bag. And that time he started blaming me that I want only refunds and discounts, but that time I just really want only to write real opinion about my horrible buyer’s experience.

He started to blame me and Also threatened that gonna file a complaint for defamation.

Fortunately I have all the evidence as a bag pics and screenshots of correspondence.

If I am the first client who TWICE had issues with his items and service, it means a lot. The first time I forgave him but watching how he acts I understand that no excuses for him!

Also he claimed that the Swedish shop with the exact name „Kaspersheat” and exact logo but with really bad opinions on Google is not connected with him in any way. WTF?!😏

Be careful and avoid to buy smth from this shop. The seller is irresponsible and also lies a lot! 👎🏼👎🏼👎🏼

March 12, 2025
Unprompted review
Kaspersheat logo

Reply from Kaspersheat

Hello Balasinki.

We are very sorry for your experience. We can see that we refunded you 50 euros for the first bag as you asked for.

For the second bag it was the same story, all bags are shown with 15+ pictures and the condition was as explained. We offered a refund as you asked for another 50 euros off, and we said we are paying the shipping for the refund but you did not want to.

We're sorry to hear that you had this experience and we have tried to reach out to you but yet no response.

Best Regards,
KH Support.

Rated 1 out of 5 stars

Very Unprofessional - Avoid Buying from Kaspersheat

I bought a Louis Vuitton sweater from Kaspersheat, which was posted on Vinted after we agreed on the sale. I asked him how fast he could ship it, and he promised to send it the next day. A week went by, and despite me reaching out several times via Instagram, he kept promising he would send it, but never did. After 7 days, the transaction was canceled because he refused to ship it.

Not only did he waste my time, but he also kept my 5000 SEK frozen for the duration. Now, I have to wait another 10 days before my money is returned. In total, I wasted two weeks on this for nothing. He later apologized and offered me a discount for his shop, which I accepted, but then he stopped communicating and never sent anything.

Kaspersheat is extremely unprofessional, with terrible customer service. He rarely responds unless pressured with the threat of a negative review. Don’t waste your time or money – they will hold your funds for ages and never ship your items.

Worst buying experience ever!

October 2, 2024
Unprompted review
Kaspersheat logo

Reply from Kaspersheat

Hello Sir.

We're sorry that you experienced this situation, as we explained to you we wanted to due it via our site. As we we're not working with Vinted by then and Vinted is not accepted for commercial selling in Sweden by now.

We sent you the code for a discount and released your money as soon as it was possible after we got to know that we could not do selling via Vinted.

Please feel free to contact us on instagram or per mail and we will make sure to send you the discount once again.

Best Regards.

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