Ordered goods from instagram never arrived despite confirming order delivered, tried to contact them no response, after logging into account turns out they set me up on a monthly subscription without... See more
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If I could rate this worse, I would. The products are extremely questionable, but the worst part is that when you buy them, they automatically create a subscription which is EXTREMELY sneaky and hidde... See more
I ordered the product after seeing on Instagram (the Billie Eilish video) - it was buy 1 get one free so I thought I'd try. The product arrived and although I was disappointed that it wasn't the one I... See more
Fradulent Company. Their website is suddenly non-exsistent. I made one purchase in June and then was on a subscription I did not consent too. My bank is disputing the past two charges. ALSO the lip st... See more
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Fradulent Company
Fradulent Company. Their website is suddenly non-exsistent. I made one purchase in June and then was on a subscription I did not consent too. My bank is disputing the past two charges. ALSO the lip stain color was not what i ordered. **IN THE FUTURE, lets be smarter, dont just trust a lame SOCIAL MEDIA add, need to vet the company or buy something similar off Amazon.
It is a scam
It is a scam. You buy their products once - which are awful and the colors are no where near to what they're named or photographed as then they charge you monthly.
Buyer Beware
Like others have said, this is a fraudulent company. I purchased 2 lip liner stains in June and now I’m somehow signed on for a monthly recurring subscription that I NEVER consented to. Luckily my bank is taking care of it and I have cancelled my credit card. Awful company and I hope they shut down.
Scam
Scam. They will continue to take monies monthly after month and not stop. Product doesnt work!
Scam product, scam service.
The product was low quality and did not stay on. But it is so hard to use that you can't touch up on the go. So it's useless. And then they sent me another order and charged my account. I would never had signed up for monthly recurring orders...who goes through this stuff that fast??? Total scam.
SCAM
SCAM
Order lip stain products, wasnt a big fan and then weeks later more product has arrived!
Turns out they kept my bank details and set it up as a re occurring order…absolutely AVOID this company! Product name appears as Olibolla peel off liner.
Made in China, cheap rubbish they are charging a lot of money. Should have known better
Simply Great !
All in all very satisfying: order, service and products !! I’m overall happy and feeling increasingly beautiful day by day. ❤️
Ordered from them about a 2 months ago…
Ordered from them about a 2 months ago however the product came to me about 4 weeks later when trying the product it was fine but I wouldn’t get it again however about a week ago I got an email saying order confirmation but I had obviously not ordered from them I next checked my bank account and saw they took out money. Very confused I emailed the company saying I hadn’t ordered this and to please cancel the order however they sent me an email back saying it was a subscription however I never signed up to a subscription as I was only trying it out. It seems the automatically sign everyone who buys from them up to a subscription and takes money from them every month without confirming with the customer if that’s what they want. I then proceed to say that I didn’t sign up to a subscription and I wanted a refund they seemed very against this and sent me multiple emails trying to make me not however I demanded one and finally got one about a week later
Beware of this company it seems like a very scams company
Fraudulent company that signs you up to…
Fraudulent company that signs you up to a subscription without you knowing and then charges you ongoing. I had to cancel my bank card. The product is horrible and smells toxic, I threw it in the bin after 1 try! Not only did I waste money trying it, they then charged me again one month later for 2 more of their horrible products in a subscription I did not authorise.
Love the color and the product
Love the color and the product! Will buy again!
Order and card payment without consent
I made an order few weeks ago, products came and I am even satisfied with the products, however, yesterday I received an email order confirmation, but I haven’t ordered anything. They even charged my card and now the website isn’t working. I will have to have my card blocked by the bank. There is nothing else I can do, I think.
I contacted their hello etc. email address and I am waiting for response, however, reading the reviews here I don’t expect them to be responsive.
First time customer
The team at kassaria are helpful, the product is exactly correct and set with the proper expectations. Only thing is delivery times are too long (+1 month) but can’t blame that solely on the company, be careful with the tracking page that sometimes has scammer bait. I would recommend Kassaria products to friends and family :)
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. THEY AUTOMATICALLY PUT YOU INTO A MONTHLY SUBSCRIPTION THAT YOU HAVENT SIGNED UP FOR.
Product arrived but charged again 🫤
I ordered the product after seeing on Instagram (the Billie Eilish video) - it was buy 1 get one free so I thought I'd try. The product arrived and although I was disappointed that it wasn't the one I thought I was buying, after trying it's not actually too bad. However, today I was charged again - different order number. I have contacted PayPal who confirmed that a recurring payment was set up without my knowledge (now cancelled). Very dodgy. Be careful !
Set me up for a subscription without my…
Set me up for a subscription without my consent, I sent an email and was refunded the first time, but then charged again the next month. Definitely a scam do not purchase from this company.
Ordered goods from instagram never…
Ordered goods from instagram never arrived despite confirming order delivered, tried to contact them no response, after logging into account turns out they set me up on a monthly subscription without my knowledge cancelled it. Got concerned so reported them to my bank as a scam stopped card to be on safe side. Feel foolish I let this happen. Should be barred from social media I’ve seen this advertised everywhere . Do not order from them
Kassaria.com - Unauthorized stealth subscription scam
Kassaria.com - Unauthorized Billing and Subscription Scam
⚠️ Type of Scam
This is a stealth subscription scam (also called negative option billing).
They secretly enroll you into recurring charges without your knowledge or consent.
What’s happening:
• Kassaria claims there is a “20% off subscription” button at checkout.
• That button does not exist. There is no option to subscribe, no disclosure, and no confirmation email.
• Exactly 1 month after your initial order, Kassaria uses your stored credit card information to bill you again, pretending you signed up for a subscription that you never authorized.
• They will insist you subscribed and even send a fabricated screenshot of a “subscribe” button that isn’t actually on their site. There is also a fabricated image of a 4/5 trustpilot logo on their website. The true trustpilot score is 1/5 stars.
• They offer to cancel and refund, but only if you return the item to China. Shipping costs exceed the refund, leaving you at a loss.
• If you don’t watch your bank statements closely, they will continue billing you monthly
Stain? Rubs off immediately
I made an order and had to follow up a month later as the 'dispatched item' had been sitting in the same place for a month. I emailed and they got back to me a couple days later saying it was stuck, and low and behold, I received the product a couple days later, albeit from China and not the Kassaria that is mentioned all over their sponsored IG posts.
Once again I emailed them enquiring perhaps they sent the wrong product, however they replied, "Thank you for reaching out to us regarding your recent order. I sincerely apologize for the mix-up you experienced with the product you received.
To confirm, the order you placed is indeed valid and was processed through our system. Unfortunately, it appears there was a manufacturing error, and you received an item labeled as Olibolla instead of Kassaria. I want to assure you that the product is ours; only the packaging has been mixed up. We are actively addressing this issue with our manufacturer to prevent it from happening in the future."
Quite honestly, after reading all the reviews here (that were not here when I made the order) it's quite concerning and I don't believe is the product/brand they claim to be.
Alas, the stain doesn't even work! It rubs off immediately!
I've seen quite a number of reviews mention the unexpected double charges that have occurred which is equally concerning and have proactively blocked this merchant on bank so no further charges will occur - I suggest those affected do the same.
I’d give negative if possible
I’d give negative if possible. Used advertising materials from a legit company to promote their product. What received was quite different. After contacting them I’ve exchanged more than a dozen emails seeking resolution, to no avail. I kept getting patronisingly worded “sorry for confusion…understand your frustration..” each email said something different to previous ones, then doubled back, creating confusion and time wasting. Seems they genuinely want to simply exhaust me into giving up. Awful, awful, awful. I’ve never done a review before but this must be outed. Save yourself money but moreover, your time and patience, I’ll be publicising this wherever I can to save others from this company. I’ve reported them via instagram account.
DO NOT BUY
This is a SCAM, a subscription with little to no disclaimer - based on number of people who have fell for it. The product itself is not great, didn't last for even an hour on me, it does rub and can move unless it's a night out and you're not eating or drinking (unless from a straw). It is a drying product, so it takes moisture out and requires all the prep and lip gloss maintenance while you have it on.
It is not OK to automatically process payment without additional steps for confirmation. Especially proven their 'subscription' advertisement during payment is not clear.
I don't recommend this product or company. Benefit Cosmetics Tint is a better product, in my opinion.
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