Katamu Reviews 424

Dominic was extremely quick to respond, resolved my issue rapidly with a good outcome. Great tone on their emails.

My mom accidentally ordered me the wrong colour and size for Christmas. The exchange process was a breeze:) The products are high quality too, good quality material and stitching.

Katamu is amazing!!!

Harvey from Katamu was fantastic! I recently bought a belt but accidentally got the wrong size! Harvey made the returns process a breeze! Easy to contact and replied quickly to emails! The product itself was fantastic looks amazing and works amazing!

Could not be happier! Thank you so much!

Hands down one of the best companies I’ve done business with. Not only are the quality of their products GREAT, but the customer service is unmatched.
I don’t know if I can go to anyone else for my lifting gear, outside of Katamu. Customer for life!

Got the wrong size, Katamu helped me out with that. I order the wrong size and contacted them and received a response the same day. We stayed in contact and I was able to get a exchange.

Excellent Customer Service. I was a first-time purchaser of this company's products and made an error in the size that I ordered. I easily found the refund/exchange information on their website, received a next day response to my inquiry regarding an exchange, and was easily able to execute the exchange with great communication from the company every step of the way.

Customer service was great for a return! Replied fast and very friendly.

I had an issue with my sleeves within the one year warranty period and the support team was very responsive and made sure all details were taken care of to replace it. 10/10 service. I’ve bought sleeves, wraps, straps and a belt and they all work wonderfully.

After I accidentally ordering the wrong size of knee sleeves, I reached out too Katamu. The experience has been fantastic; they were incredibly respectful and understanding of my situation. They responded quickly and provided a solution right away. Excellent customer service

Quality of their lever belts is excellent, the buckle isn’t flimsy at all and not to mention the designs are fantastic, I decided to take deadlifts more seriously instantly jumped from 385x1 to 405x2 great product, great belt, can’t wait to chase more PRs with Katamu.

Love Katamu and their team, even after I wasn’t able to get the original design I wanted for my strength kits. I was able to choose another design in its place. Love that we were able to make it work out in the end and can’t wait to receive my equipment.

Tremendous support and extremely responsive to address questions. Product is very well made and my son is so excited to use it.

Great customer service and great quality material. I had ordered a few items from Katamu, and when I had not received one of the items that I had ordered, I reached out and their team helped me very quickly to help get it replaced.

I recently had to exchange a product, and I honestly couldn’t be happier with how smooth and easy the entire process was. From start to finish, the customer service was terrific. The customer rep who assisted me through email, was absolutely great — very responsive, friendly, and genuinely helpful. He made the exchange for a different product simple and stress-free, answering all my questions and making sure everything was handled quickly.
It’s rare to come across customer service like this nowadays. Katamu customer service was professional, kind, and clearly cared about making sure I had a good experience. This company truly has great customer service, and people like them make a huge difference. I wouldn’t hesitate to shop with them again and highly recommend them to anyone!

Great customer service very fast responses

Great belt, great built love this brand

Originally ordered knee sleeves but in the wrong size. The Katamu staff was extremely professional, understanding, and prompt with sending me the right size. 10/10 products that definitely live up to the hype!

Katamu was quick to reply to me when I needed to exchange a belt for a smaller size. They helped me with the return and kept me updated on the exchange. I would definitely order from this company again. The belt is excellent!

Had the buckle break under some odd circumstances, replaced free of charge and outstanding customer support from Harvey. Will be ordering from here every time I need a replacement. Thank you

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me on FaceTime, the order came quickly despite being the holidays, and I am just beyond stoked to rep a brand that has religious backing and promotes fitness. Y’all have great ads that are also educational for people starting out in the gym. All around checks every box I had and ones I didn’t realize I cared about!
ORDER #59576