Top quality customer service from beginning to end. Sales rep was knowledgeable and helped me choose exactly what I needed for our new pool. Rogelio, our installer, was quick, efficient, tidy and prof... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We finally decided to get a cover this year and after doing our research, decided on Katchakid. The whole process has been smooth and seamless. Mat did an excellent job with our installation and in... See more
Matt was awesome! Showed up at the crack of dawn and busted his butt all day long. The process of the custom built cover was fascinating. Gave us an in depth demo and I feel like I fully understand wh... See more
It was very easy to get a quote and schedule an installation with no high pressure selling. (I will decline services I want and go to someone else if I feel I am being pressured.) We had gotten the i... See more
Company details
Written by the company
For more than 50 years, Katchakid has been dedicated to saving lives through innovative pool safety solutions. Since our founding, we have continually re-evaluated, refined, and advanced our products to provide the highest standard of child pool safety available today. As the original creators of the pool safety net, Katchakid pioneered an industry that has transformed how families and communities protect their loved ones around water. Our commitment to excellence, craftsmanship, and innovation has positioned us as a global leader in swimming pool protection. Trusted by parents, schools, and communities across four continents, Katchakid remains at the forefront of pool safety technology. Every barrier we design—from safety nets to fencing systems—is built with uncompromising attention to detail, ensuring both effectiveness and peace of mind. With five decades of experience, Katchakid continues to uphold its founding mission: to prevent drownings and make every swimming environment safer for children. As we look to the future, our dedication to saving lives and advancing pool safety remains stronger than ever.
KATCHAKID® BEST PRICE GUARANTEE
Your family’s safety — and your peace of mind — matter most.*
For over 50 years, Katchakid has led the way in child pool safety. Our ASTM Standard F1346-23 compliant Pool Safety Net is designed to protect what matters most — your family. If you receive a formal written quote from a reputable company for a comparable product in our service areas, contact your local Katchakid branch. At our discretion, we may match or beat that price on a product of equal or superior quality. ***Katchakid barriers are supplementary safety aids and not a substitute for adult supervision. Always use the barrier.
Contact info
1330 Sherwood Forest Street, Suite 301, 77043, Houston, TX, United States
- 1-888-552-8242
- info@katchakid.com
- katchakid.com
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
cover
Nice cover - great people.
Lavandis and Mike were very professional and detail oriented, they are super. We love our cover.
May 12, 2017
Unprompted review
Had our Katchakid net installed last …
Had our Katchakid net installed last week and it is such a relief to know we have that security. Lavandis and Mike were great! They were very professional and patient when demonstrating how to remove and cover the pool. They answered all my questions and cleaned up everyting. Would definitely recomend this company.
May 2, 2017
Unprompted review
Good job Katchakid!
We were referred to this company by someone who was highly satisfied with the product. Lavandis and Mike did a great install. Mike was very thorough when walking me through how to remove and put on the net. Can't wait to get our cover installed in a few weeks. No more clogged filters and vacuums from the leaves that blow in our pool daily!! Woohoo!!
April 25, 2017
Unprompted review
Installers were great!
Installers were on time, friendly, and explained how to use the entire system. They made sure that I knew how to put on my cover and take it off.
I'm very happy with this product.
April 8, 2017
Unprompted review
The Leaf Cover is a great product!
Exceptional and friendly service. The Leaf Cover is just what I was looking for and so far it appears to be a great product.
February 23, 2017
Unprompted review
Great product and service.
Contacted this family run company because of their stellar reviews. Called and scheduled appointment, showed up on time. Measured and quoted, price was spot on for value received. Cover is then fabricated to specifications...few weeks later they come and install. Easy on, easy off...fits like a glove. Mike and Lavandis are awesome. Highly recommend this company!
February 17, 2017
Unprompted review
Wonderful Product
I had been thinking about getting either a pool net or fence. When the representative came, he told me I may have a problem with the netting since it has to be pulled and stretched to secure it. I am no spring chicken and would have to take the cover off and put it back on once a week for the pool man. So the fence was the product I chose. The installers were here early (!) and did a beautiful job. Then I was instructed on how to take it apart, if needed, and especially knowing that it has to go back on, in order, the same way it came off. Very nice people. I feel so secure now. Thank you!!
December 16, 2016
Unprompted review
Pool cover
I asked for them to come out and give me an estimate for a pool cover. They were proffesional and friendly and the price was fair. Work was done as promised. Thank you
October 13, 2016
Unprompted review
Foster parent required pond safety
We are in the process of becoming foster parents. One of the agency's requirements is to cover all open water sources. We have a large pond that needed to be kid safe. I wanted a product that provided safety and would allow us to enjoy our koi. KatchAKid was the only product that meet these conditions. It also keeps the raccoons and Great Blue Heron out of the pond. I highly recommend KatchAKid.
June 10, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.