Katchakid Reviews 

2,172
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for providing thorough product demonstrations, efficient installations, and extremely helpful guidance from start to finish. Consumers consistently highlight the exceptional quality of the custom pool covers and safety fences, noting that everything looks beautiful, operates smoothly, and provides genuine peace of mind. Some reviewers were not happy with minor issues encountered during the project, mentioning unexpected challenges like leftover mud in the yard, minor surface chipping during drilling, or concerns about product durability with large pets. Buyers also noted occasional communication gaps or unexpected difficulties regarding specific product capabilities in certain households.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that installers and sales representatives are extremely... See more

Service

Reviewers mention positive feedback about service, highlighting that technicians are thorough, professional,... See more

User experience

People report positive experiences with user experience, highlighting an overall smooth and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top quality customer service from beginning to end. Sales rep was knowledgeable and helped me choose exactly what I needed for our new pool. Rogelio, our installer, was quick, efficient, tidy and prof... See more

Rated 5 out of 5 stars

We finally decided to get a cover this year and after doing our research, decided on Katchakid. The whole process has been smooth and seamless. Mat did an excellent job with our installation and in... See more

Rated 5 out of 5 stars

Matt was awesome! Showed up at the crack of dawn and busted his butt all day long. The process of the custom built cover was fascinating. Gave us an in depth demo and I feel like I fully understand wh... See more

Rated 5 out of 5 stars

It was very easy to get a quote and schedule an installation with no high pressure selling. (I will decline services I want and go to someone else if I feel I am being pressured.) We had gotten the i... See more


Company details

  1. Swimming Pool Contractor
  2. also in
  3. Fence Contractor
  4. Home Improvement Store
  5. Safety Equipment Supplier

Written by the company

For more than 50 years, Katchakid has been dedicated to saving lives through innovative pool safety solutions. Since our founding, we have continually re-evaluated, refined, and advanced our products to provide the highest standard of child pool safety available today. As the original creators of the pool safety net, Katchakid pioneered an industry that has transformed how families and communities protect their loved ones around water. Our commitment to excellence, craftsmanship, and innovation has positioned us as a global leader in swimming pool protection. Trusted by parents, schools, and communities across four continents, Katchakid remains at the forefront of pool safety technology. Every barrier we design—from safety nets to fencing systems—is built with uncompromising attention to detail, ensuring both effectiveness and peace of mind. With five decades of experience, Katchakid continues to uphold its founding mission: to prevent drownings and make every swimming environment safer for children. As we look to the future, our dedication to saving lives and advancing pool safety remains stronger than ever.

KATCHAKID® BEST PRICE GUARANTEE

Your family’s safety — and your peace of mind — matter most.*

For over 50 years, Katchakid has led the way in child pool safety. Our ASTM Standard F1346-23 compliant Pool Safety Net is designed to protect what matters most — your family. If you receive a formal written quote from a reputable company for a comparable product in our service areas, contact your local Katchakid branch. At our discretion, we may match or beat that price on a product of equal or superior quality. ***Katchakid barriers are supplementary safety aids and not a substitute for adult supervision. Always use the barrier.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,172)

190 reviews in the last 12 months

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cover

Rated 5 out of 5 stars

Great Job Guys

Several weeks ago we decided to purchase a pool cover. After considering our all of our options we decided to purchase a KATCHAKID Katchaleaf pool cover. Lavandis and Mike arrived this morning to install the final product. We were very pleased with the amount of time they spent explaining how to install, remove and store our new cover. They made sure all of our questions were answered. I knew once the cover was installed that we had made the correct choice. I would highly recommend this product to anyone in the market for a pool cover. Thanks Mike and Lavindis for a great job.

April 19, 2019
Unprompted review
Rated 5 out of 5 stars

Mike and Lavandis did a great job

Mike and Lavandis did a great job. They finished in an efficient time. They taught us how to put on and off the cover and didn’t leave until we fully understood it. Wonderful company and I’m excited we have a cover.

April 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great Job!!!

We are very pleased with the work done, and we highly recommend KatchKid. They are very professional and installed the cover the day and time offered.

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect from Start to Finish

Mike and Lavandis installed my pool net cover this morning, in the wind and the cold, and did a superb job. They also took time and care to make sure I was comfortable with the process to take it off and put it back on. Wonderful experience from start to finish. Mike and Lavandis also suggested covering the pool with this net system over fencing. I hadn’t even considered it. Perfect solution to a very difficult pool layout.

I also was very happy that Pearl kept calling me to keep me on track and follow through to make my pool safer for my grandchildren as well as my dogs!❤️
Thanks again,
Nancy
Tucson

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Here is what I liked about the process

Here is what I liked about the process. Bob came out and measured the pool and described the process thoroughly. He gave me the quote right then and there. He told me it could be installed within 2 weeks and it was installed 2 weeks to the day later. The two men who came out completed the job in 4 hours (I have a giant pool). They explained how to take it off and put it back on. The grommets in the decking are unobtrusive which I like. I am looking out at my pool cover right now and it has about a million leaves on it which I will not have to skim out of the pool!

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great and fast service for getting my pool ready and getting the cover delivered. Lavandis and Mike work fast and get the job done right. They were even great when I had to reschedule. It works great and it looks great.

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

Working with Joe for a pool cover…

Working with Joe for a pool cover option to protect our grand-kids was a pleasure. the netting was the best option for our backyard with the HOA regulations. we did not want to put up a fence around the pool area, but still gain protection. the pool net comes off and on within 10-15 minutes each way and stores comfortably.

we live at Reynolds Lake Oconee and would be willing to answer any questions about this pool protection system and/or Joe professionalism.

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Peace of mind and so pleased

We have been so pleased with our Katchakid net and cover. It has given us peace of mind especially since we have a toddler that loves to swim and another on the way! The installation was fast and it’s easy to put on and take off. So happy with this purchase.

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased!

I have been very please with our leaf cover. The installation was great. The customer service is awesome!

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

Katch a Kid is great! 100% satisfied.

Katch a Kid is great. We’re 100% satisfied. The net itself provides safety and piece of mind. There is no forgetting if the net is on/off. We didn’t want an automatic cover or a gate as those are easily able to be opened by kiddos and easy to forget if it’s locked/covered. The net does require work to take off/put on, but again, it provides all the safety you need. The net is great, too, because it “blends” in and is flush with the pool. No obstruction of view. The customer service at Katch a Kid is as good as it gets. Pearl is wonderful and took care of us administratively. The crew that came out to measure and install were awesome-Mike and Lavandis. They always gave me a heads up when they were en route. They answered all my questions, gave a great tutorial on how the net works, and were on time, professional and easy to work with. I definitely recommend Katch a Kid, and the Tempe office.

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

KatchAKid did a beautiful job on our pool cover

KatchAKid did a beautiful job on our pool cover. The keepers are barely noticeable, and the cover fits perfectly. We were pleased that he project from start to finish was so quick, yet the highest quality. Already we’re enjoying less stress of pool care, and believe it will increase the longevity of our pool by keeping it cleaner. And the safety issue is the best. Overall, we are very pleased!

October 17, 2017
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful. Interesting to watch how they customize net and cover for your pool. Very informative and knowledgeable in teaching how to put on and remove the net and cover. Feel much better now having this system on with dogs and small grandchild around.

August 5, 2017
Unprompted review
Rated 5 out of 5 stars

Lavandis and Mike did an efficient job

Lavandis and Mike did an efficient job installing the net, took less than two hours including through explanation of how to cover uncover the net. The net holes were a bit bigger than I expected but they'll be fine. We were able to enjoy our backyard last night without worry with our busy 1.5 year old.

July 12, 2017
Unprompted review

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