Kateandlucy logo
Visit website

Kateandlucy Reviews 

3
•
TrustScore 3 out of 5

2.8

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Clothing Store

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(3)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

If I could give zero i would!.....

If I could give zero i would!...... ordered a pair of boots for my wife for her birthday in plenty of time for the stated delivery..... Nearly 4 weeks later and they've only now arrived!

This is after emailing the company a week ago as I hadn't heard back from my initial issue with delivery.... they asked for all the delivery info ago..... which I sent and heard nothing back...... I emailed again where they asked for the same details a week later having done nothing in the meantime....

The boots arrived bubble wrapped in a plastic delivery bag.....Not even BOXED!? What?!.....

The boots actually look decent, but pales into insignificance which the pain in the ass its been..... no apology slip, or discount voucher (not that I would buy from them again!)not surprised when you dont even get a box!

Just really poor business management...

October 14, 2026
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look