Kate Barton Reviews 186

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful design, and comfortable fit, often highlighting the use of great quality fabrics. Many people appreciate the efficiency of the ordering process and the swift delivery service, noting that items arrive promptly and are thoughtfully packaged. The customer service is frequently described as exceptional, with many consumers finding the staff helpful and responsive to their needs. However, some customers also noted issues with delivery, specifically mentioning problems with DHL as a courier, leading to missed deliveries and delays. A few other people also felt that the color of an item received was darker than it appeared on the website, and some experienced sizing discrepancies, finding items to be larger than expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Reviewers frequently praise... See more

Quality

Users describe positive interactions with quality, consistently praising the superior quality and design of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Order

Clients share positive opinions on the ordering process. Many reviewers were impressed with the ease of... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Couldn’t be more delighted - the whole buying and delivery experience has been prompt and efficient. Every item I have bought ( and there have been a number!) has been just as described on the website... See more

Company replied

Rated 5 out of 5 stars

There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clot... See more

Rated 5 out of 5 stars

Kate Barton clothes are always great quality with lovely fabrics. They have a select number of styles that quickly become firm favourites. All orders are delivered swiftly and returns are straightforw... See more

Company replied

Rated 5 out of 5 stars

It’s always a pleasure when I receive a parcel from Kate Barton. Quick delivery and great customer service if you have any questions or concerns. The items are of good quality and I simply love the... See more


Company details

  1. Clothing Store

Written by the company

A considered, multifaceted, everyday wardrobe - designed for life, by Kate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

186 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Lovely quality

Lovely quality, and always gets a comment!
Had a little trouble with using, getting refund on a gift card, but it was sorted out eventually.
Beautiful clothing, and very well made.

July 22, 2025
Rated 5 out of 5 stars

I have not had a chance to wear the…

I have not had a chance to wear the trousers and jacket I brought but I am very pleased with them the design is stylish and the material comfortable I am in my 80s and clothes that suit me are not easy to find just need an occasion to wear them .

February 20, 2026
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Rated 3 out of 5 stars

Please consider dropping DHL as you…

Please consider dropping DHL as you selected courier. Despire paying for 24 hour delivery, DHL has now two days in a row marked the delivery as a "missed attempt". This is despite doorbell camera evidence that shows the contrary + having selected a safeplace delivery.

Who knows when my Kate Barton parcel will arrive now, and I missed an important event.

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful denim dresses

Two gorgeous items arrived smoothly from the UK. Both are fabulous. The purchase involved international emails with incredibly helpful staff who gave useful information. Couldn’t be better

February 16, 2026
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Rated 5 out of 5 stars

I was impressed with the superior…

I was impressed with the superior quality and design of the dress, also that it arrived in good time before Christmas.

Unfortunately, on this occasion, I needed to return the dress because I found the colour of the dress being a much darker colour than it appeared on the website page. It just wasn’t the right colour for me.

When I tried to return the item via the returns link given on the seller, returns link, the link didn’t work. So, I arranged and paid myself for the parcel to be returned and tracked via Royal Mail.

When I received refund of my payment from the company, I was disappointed to notice the seller had also deducted postage from my refund payment regardless of me paying for the items safe return myself. It wasn’t a huge amount of money, but, made me feel reluctant to order again in future.

These comments are purely meant to be constructive feed back ideas. The dress was beautifully made with care, and I’m sure, would look absolutely gorgeous the right owner for it. Hence, my five star rating.

December 24, 2025
Rated 5 out of 5 stars

I had to return beautiful work wear…

I had to return beautiful work wear trousers too big but indulged in the coat dress which fits perfectly and I enjoy wearing.
Both the dress and the refund for the trousers were dealg with quickly.
I have a feeling that I will be shopping here again!

December 29, 2025

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