Great experience with Kave Home. I ordered the Lotus Table while it was on sale, and everything went smoothly from start to finish. The delivery was fast, communication was excellent, and the table... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I ordered, I tried to use the Deal100 promotion. The first time I tried it worked but the payment didn't go through. So I ordered again and this time the promo code didn't work Then the next d... See more
It was very easy to select and pay for fabric swatches. Kave offers a nice variety of material so there’s something for everyone’s taste! Excited to get them and then choose our new bed!
all the people working there were very helpful and very accomodating i dont speak french and yet they put in alot of effort to support me special thanks to Basma for her amazing support
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Lighting Store
- Outdoor Furniture Store
- Sofa Store
About Kave Home
Written by the company
En un mundo donde el cambio constante y la rapidez se imponen, en Kave creemos que el verdadero hogar se crea a base de vínculos y vivencias que se construyen poco a poco. Por eso, creamos objetos y muebles pensados para acompañarte toda la vida y que, con el tiempo, sean parte de ti.
In a world where constant change and speed prevail, at Kave we believe that a true home is built through connections and experiences that take shape little by little. That’s why we create objects and furniture designed to stay with you for life and, over time, become part of who you are.
Dans un monde où le changement constant et la rapidité s’imposent, chez Kave, nous croyons qu’un véritable foyer se construit à travers des liens et des expériences qui prennent forme peu à peu. C’est pourquoi nous créons des objets et des meubles pensés pour vous accompagner toute la vie et, avec le temps, devenir une partie de vous.
Nuestro punto de vista
Written by the company
- A través de los objetos, construimos vínculos entre las personas y los espacios.
- En un mundo donde el cambio constante y la rapidez se imponen, en Kave creemos que el verdadero hogar se crea a base de vínculos y vivencias que se construyen poco a poco. Por eso, creamos objetos y muebles pensados para acompañarte toda la vida y que, con el tiempo, sean parte de ti.
Nuestra garantía para ti
Compromiso con las prácticas responsables
En Kave Home diseñamos muebles y decoración pensados para acompañarte y durar contigo en tu hogar. Cada pedido lo gestionamos con el máximo cuidado para que llegue en perfecto estado y en los plazos acordados.
Nos esforzamos por ofrecerte un servicio de envío rápido y transparente, y si surge cualquier incidencia, nuestro equipo de atención está aquí para ayudarte y resolverla lo antes posible.
Contact info
Tallers, 14, 17410, Sils, Spain
- +34 900 897 980
- kavehome.com
Inspiring design, timeless pieces
4.3
Excellent
42K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Kave products
I love Kave products, beautiful design and very good value for money.
June 23, 2026
Great assistance and customer service!
June 22, 2026
The products still have not arrived
The products still have not arrived. The worst shipping I’ve ever experienced.
May 26, 2026
The staff made us feel very welcomed…
The staff made us feel very welcomed and eager to help us out in finding what we wanted.
June 20, 2026
Code offered as promotion - Not useable
Tried to use a code sent to us by email. Specifically ordered from KAVE HOME over Zara and H&M and spent over 700 euros as specified. Code would not be accepted. Tried desperately to communicate w Kave Home but only getting AI customer service that couldn’t help, couldn’t refer us to a human for interaction. Disappointing.
June 21, 2026
Really bad experience with this…
Really bad experience with this company. Ordered a chaise sofa and ottoman and the delivery team were extremely rude and unprofessional. When the sofa finally arrived the sofa was missing its entire middle section. Customer service is outsourced so no one has been able to help me and now I have a sofa that’s incomplete. Shop elsewhere
June 19, 2026
Unprompted review
Elodie était super
Elodie était super! Elle nous a aidé trouver les pièces que nous cherchions.
June 17, 2026
Easy to order WOULD IT BE POSSIBLE TO…
Easy to order WOULD IT BE POSSIBLE TO RUSH THIS ORDER
June 18, 2026
Unprompted review
Excellent service and a nice selection…
Excellent service and a nice selection of products. Paloma and Barbara at the Salamanca location were very helpful and patient as I put together a large trade order.
June 18, 2026
The wrong chairs were delivered and its…
The wrong chairs were delivered and its been impossible for me to get through to customer service.
June 18, 2026
Always a good experience
Easy to find what I was looking for and complete the purchase. I only ordered it yesterday, so I haven't received it yet. But I have bought various things from Kave Home and the quality and experience has always been great.
June 17, 2026
Terrible
Terrible. We bought 2 canapés. The first one broke when sat on and the other arrived with parts poorly manufactured and therefore could not be assembled properly.
The products are cheap and expensive for what it is.
April 28, 2026
Kave Home sells premium sofas with no repair path
emium sofa, but no paid replacement cushion, no cover, no repair path
We are a professional reseller / design & build contractor and supplied a Kave Home Tirant 3-seater outdoor sofa to one of our clients.
One removable seat cushion was accidentally damaged by the end client. We never claimed this was a warranty issue and never asked for anything free. We asked Kave Home for a paid solution: one replacement cushion, one replacement cover, fabric reference, colour code, textile supply, or any other repair path.
Their final position was that they do not sell replacement cushions or covers separately for this model, cannot make an exception, and cannot provide the textile supplier or colour code.
So the practical result is: premium outdoor sofa, still sold on their website, but no cushion, no cover, no fabric reference, no textile supply and no real repair solution.
This is unacceptable for a product positioned as premium outdoor furniture. It creates a serious problem for resellers and professional specifiers, because we are left exposed in front of the final client.
My advice: before buying or specifying Kave Home sofas, ask in writing whether replacement cushions, covers and spare parts are available for that exact model. Do not assume the product is serviceable after purchase.
May 20, 2026
Unprompted review
Great service, beautiful product, good value
Very friendly and relaxed experience at the Nice store.
We bought 2 sofas and they are great quality a good price and very comfortable.
Only one tiny issue was that we requested our old sofa to be removed and the delivery guys didn't know that - however we resolved it with them directly.
But this process should have clearer communication and confirmation.
March 28, 2026
Please pay attention to the 1 star reviews, they are all true
Please pay attention to the 1 star reviews because they are true. I honestly don't know who is posting the positive reviews because i have ordered from this company 3 times and every single time there were problems.
The latest order has a chest of drawers which had wrong size holes drilled into part of it, so actually it is impossible to assemble it. I have 2 complaints open with them, and despite both me and my interior designer chasing them, sending pictures and videos, nothing has been resolved and no feedback for weeks on end.
The same order had an outdoor sofa with a wrong size leg. Again, nothing has been done about this.
The furniture design is nice, however the quality is very poor and the customer service is terrible. Delivery is erratic and lengthy. We are still missing part of our order.
Go ahead and order if you want to get yourself a massive headache. I will never be ordering from this company again.
May 21, 2026
Unprompted review
Promo code for discount didnt work
Promo code for discount didnt work.
I couldnt pay with paypal which seems the easiest way to pay.
I almost gave up to proceed with payment. Fortunately your telephone service/support works well.
Thank you
June 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.