Keds Reviews 79

I ordered 2 pairs of shoes from Keds España on 1st July 2022. The money was taken from my UK bank account on July 6th by a company called ATOMICFOTOFUN. I was informed at the time of purchase to allow 15 working days for delivery. The only form of contact is via an email. I have sent two. No replies. I tried to speak with the UK shop. No phone number. I am about to report this to my bank as fraud and to ring the HQ in the USA to let them know what is being done under the KEDS name.

LATE. Paid extra - and not delivered! Stay away from them!

impossible to contact the costumer service. order pending for almosta month.

Boy u guys really messed up when u decided to get rid of the crashback,not evrryone wants to be on 2 layers, i have to give u credit for the crashbacks which i ordered alot

Placed an order a month ago (17.05.2022) and has not arrived yet. Got 3 messeges saying: "Due to the influence of the virus,the date of the arrival will may be delayed.Please be patient."

Bought a pair of Keds rifle paper size 9 wide, loved, tried them, thought they fit, but a while later realized they hurt my bunion. And, in fact ,gave me a blister on my bunion. They are not wide. Unfortunately I wore them outside so cannot return then. Very disappointed…narrow shoes!

I always buy my granddaughter's tennis shoes from Ked's online and the sizes are always accurate.

Placed order a week ago has not shipped yet. No email saying there was a delay and when spoke with an agent was told I can give you the warehouse number and you can see if you can speed them up. ??? I order for a gift with plenty of time to get here but not now. Thanks keds I'll call your warehouse...Keratin C. thank for no help

Placed a "Rush" order on Friday. Item still not shipped as of Monday night. Was told any orders placed after 10:30 on a Friday are considered "weekend" orders and not shipped until Monday. Was not informed at time placing order. Was told they have no way of contacting warehouse to determine status and whether it is now with FedEx. Would not recommend ever ordering from them. Too unreliable.

Ordered a Spiderman figure off them and it’s a fake. Don’t buy from them.

No contact with them if something happened. The customer service doesnt exist. Not trusted website.

This is the only online shoe retailer I've purchased from that charges for return shipping. The sizing was also way off; I couldn't even get my entire foot in the shoe because it was so narrow and I ordered a half size bigger than normal.

I ordered a pair of Keds and received the wrong brand, color and size.

Terrible customer service - no one is answering the phone. It’s been 3 weeks since I returned a product and still haven’t received my refund.

I am VERY disappointed in my Keds. I washed in the washer on gentle cycle & the rubber is pulling away from the shoe. This should not be happening on the 1st wash. They were only worn maybe 10 times. Just can't believe this.

I purchase a Lightning McQueen truck for my grandson and I’m not happy with the toy that was delivered to me it didn’t show any Lightning McQueen on the truck and I’m so disappointed it the truck actually doesn’t work it keeps on falling out of the grip and it’s not the Lightning McQueen that was shown on your Website so sad that I’m not impressed with the money I paid for the item the truck keeps on separating from the carrier it’s totally devastating sorry but I will never purchase from you guys instead of showing Lightning McQueen on the truck logo it says Dinico 51 and there’s a dinosaur showing as the trucks logo 😭

I recently ordered a pair of shoes from Keds.com and unfortunately, the pair I received was defective. One shoe was bigger than the other. They would allow a “free” exchange, which I did not want - but refused to provide a prepaid shipping label even though the product was defective, ans I had to pay for return shipping. Their customer service people were not necessarily rude, but stuck to their script and were unhelpful. When I received an email from Keds.com asking me to review my purchase experience I was honest and posted what I just said above. Today I got an email from them saying that my review did not “meet their standards” and wouldn’t be posted. I won’t be purchasing from this site again and advise you not to.

This is the second time I’ve had a bad experto the keds. I LOVE the shoes but for some reason they always get something wrong. First I am a 5.5 and I ordered the striped Cambray and they gave me a size 10 in all white. I did the return and everything and the lady was so rude. Next I ordered another pair of shoes and they didn’t ship them. It says delivered but they never arrived. That gave me a refund but still no shoes. Terrible customer service. Again I love the shoes but it seems like they don’t wanna sell. :(

I have always loved Keds! Classic Sneaker, it never goes out of style! Cute and very comfortable!

I love Taylor Swift and I know that she is the endorser of Keds shoes. Thats why I love this brand, actually I just bought shoes from this store because of her and planning to purchase more soon. 😍