Kenneth Keegan Independent Funeral Directors Reviews 

309
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Our experience from the very beginning was the best anyone could hope for under such difficult circumstances. Mark was attentive, empathetic and nothing was too much trouble for him. We are extremely... See more

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Rated 5 out of 5 stars

Would highly recommend using Kenneth keegan funeral directors.they made a difficult time for our family much easier. took care of everything can’t thank them enough Gordon, Stuart and rest of their co... See more

Company replied

Rated 5 out of 5 stars

Could not ask for anything more, everything was done as we wanted. Helpful at every step of the way. There was no suggestion, never mind pressure, to choose anything more expensive or purchase any... See more

Company replied

Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x Cannot praise... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

At Kenneth Keegan Independent Funeral Directors we consider it an honour that a family makes the decision to entrust their loved one into our care. We take great pride in all we do and we’re proud to offer this professional, caring service at an affordable cost. We know and understand how difficult it can be to arrange a funeral; we strive to offer a complete, individual, caring and professional service to all clients from the moment of first contact. We’ll endeavour to help families every step of the way, providing guidance and support at a time when they need it most. Funeral Arrangements Pre Paid Funeral Plans Memorial Jewellery Monumental Masons


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5.0

Excellent

TrustScore 5 out of 5

309 reviews

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5.0

All reviews

(309)

1 review in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service

Fantastic Service they dealt with everything witch took the pressure off the family.
Gordon Powrie who was dealing with the family was outstanding. He constantly updated us on what was happening at various hours of the day nothing was a chore.
Would definitely recommend this company

April 12, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Janet,

Thank you for leaving such a great review of your recent experience using our services. We're glad we could help guide you through what can be a difficult time. I'm sure Gordon will appreciate your kind words also!

Take care
regards
Kenneth, Gordon and the team

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Rated 5 out of 5 stars

Everything was perfect from start to…

Everything was perfect from start to finish Kenneth, mark and all the team are so kind and compassionate would highly recommend

April 11, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Julia,

Thanks so much for leaving your review.
Glad to know everything went well for your late Dad's funeral.

Take care
Kenneth, Mark and team

Rated 5 out of 5 stars

Funeral Services

From the first point of contact until it was time to say goodbye, Mark and his team were extremely knowledgeable, courteous and above all helpful to my family and I in very trying circumstances.
No request from myself was too much and I was kept informed along every step of the way and all matters dealt with compassionately and timeously.
I am extremely grateful for the support of all the staff throughout and would not hesitate to use the services again.

March 29, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Derek,

Thanks very much for leaving such a great review.
It's good to know everything was handled in such a professional way. We strive to give each client a professional, caring and dedicated service throughout the arrangements so it's always nice to hear that you experienced this when using our services.

Best wishes
Kenneth, Mark and the team

Rated 5 out of 5 stars

Amazing

Amazing. Cared for every little detail. Felt very well looked after. I can’t fault a thing

March 23, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Heather,

Thanks so much for taking the time to leave your review. It's really appreciated! Glad we could help so much at this time.

Take care
Kenneth and the team

Rated 5 out of 5 stars

Fantastic Caring Company

We were dealing with Stephen who made the whole process through a difficult time easy, he is a really caring person.

March 15, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Doug,

Thank you for your kind comments about your recent experience with us especially the service provided by Stephen. It's comforting to know everything went well and Stephen was able to make the process a little easier.

Best wishes
Kenneth, Stephen and the team

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Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan…

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x
Cannot praise Keegan's enough
What a beautiful send off for our Dad, Grandpa, Husband x

March 24, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

We're grateful for you providing such positive feedback. I know Gordon will take great pride in your lovely comments regarding the service he provided for your late Dad, Grandpa and Husband.

Wishing you and your family all the very best for the future
Kind regards
Kenneth, Gordon and the team

Rated 5 out of 5 stars

Excellent Service

Gordon and the team were very knowledgeable and professional throughout our dealings. We can't thank the team enough got looking after our loved one. I would highly recommend their services.

March 13, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Just to say many thanks for leaving your great feedback.

We really appreciate you taking the time to do this. It's great to know Gordon and the team looked after everything so well.

Best wishes
Kenneth, Gordon and the team

Rated 5 out of 5 stars

The service given to me was above and beyond

The service given to me was exceptional. The compassion shown was perfect. The attention to detail was exemplary

March 24, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Shirley,

Taking the time to leave your fantastic review really means a lot to us so thank you!

Glad everything went well and the service we provided was a positive experience especially at such a difficult time.

All the very best
Many thanks
Kenneth and the team

Rated 5 out of 5 stars

Very Caring

Very Friendly, sympathetic and caring service was offer at all stages

March 15, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Douglas,

Many thanks for taking the time to leave your review. It's very much appreciated!

All the best
regards
Kenneth and the team

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Rated 5 out of 5 stars

Independent is best!

I would highly recommend Kenneth Keegan to anyone requiring to plan a funeral. After visiting the CO-OP and having a less than lacklustre experience we were pointed in the direction of Keegan's. From the moment we walked in the door the excellent service began. Stephen and the team were fantastic and I really can't thank them enough for their care and compassion throughout.

February 20, 2023
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Frazer,

Many thanks or sharing your experiences with us. I'm grateful for the feedback and glad we were able to assist arranging the funeral plan.

If we can help any further, don't hesitate getting in touch.

Many thanks
Kenneth and Team

Rated 5 out of 5 stars

I would like to say thanks to mark and…

I would like to say thanks to mark and all the team for making my mums funeral very special and thank you for the time and effort pent with myself and my dad and also for helping with arranging the order of service and helping choose a poem mark was absolutely amazing and even on the day the team went above and beyond thanks you so much

March 3, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Callum,

Thank you very much for leaving such great feedback. Mark will be pleased with your positive comments. It's good to know everything went well.

Best wishes
Kenneth, Mark and Team

Rated 5 out of 5 stars

Stress Free

All stress was removed at a very emotional time . Every step of the proceedings was explained fully. There was no hard sell as it were. We were told that there was a price for whatever we wanted,and that was all explained,to prevent any unexpected costs,from the flowers,to the order of service,the slide show ( if wanted ), the music,hymns,verse or prayers,everything was fully explained. Stephen McShane and his team were first class. I / we could not praise them highly enough.

March 9, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mary,

It's really pleasing to know we were able to help get things arranged in this way. We strive to make what can be a difficult time a little easier. It's great to know Stephen helped so much throughout ensuing you were well informed of the various steps, options available and removing some of the stress.

I'm sure Stephen will take great pride knowing he was able to help!

All the best
Kenneth, Stephen and Team

Rated 5 out of 5 stars

First class service and thank you.

Stephen at Kenneth Keegan and the staff have provided a first class service from the first call I made through to the follow up call after my Mothers funeral. Their professionalism, gentle approach with nothing being a problem and comfort in organising everything has made the last few weeks slightly easier to manage. Thanks to all and to Stephen for making sure everything went the way it did on the day.

March 3, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Danny,

Just to confirm our appreciation for leaving your review. Stephen will also really appreciate you taking the time to thank him for all his efforts.

Best wishes
Regards
Kenneth

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Rated 5 out of 5 stars

On behalf of Myself and My Sister and…

On behalf of Myself and My Sister and Indeed all Our extended Family and Friends, We would like to Thank You all at Kenneth Keengan`s for The care and thought put into taking care of Our Mum.
Thanks for All Your help and expertise that made everything go so well on the day.

December 20, 2022
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Allan,

Your very welcome. Glad we could help you and the family through a difficult time.

Best wishes
Thanks
Kenneth and the team

Rated 5 out of 5 stars

Fantastic friendly service went above…

Fantastic friendly service went above expectations taking in needs of family.
I would highly recommend but hopefully won’t need their services for a while

March 3, 2023
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Kim,

Thanks for your very kind comments. It's really appreciated when a client takes the time to leave a review, many thanks!

Best wishes
Kenneth and the team

Rated 5 out of 5 stars

Mums Funeral

Fantastic service everything went as planned Mark was professional and cared throughout and made a tough time for the family that little bit easier…

February 28, 2023
Rated 5 out of 5 stars

I can’t thank Stephen and everyone else…

I can’t thank Stephen and everyone else enough for the amazing service provided to our family at a very difficult time.

It was truly person centred, dignified and respectful. Every single detail was taken on and executed to perfection.

February 10, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Andrea,

What a great review. I'm sure Stephen will appreciate your great feedback and kind words.

All the very best
Kenneth

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Rated 5 out of 5 stars

Gordon and all the staff were…

Gordon and all the staff were exceptionally kind, helpful and patient. Nothing was too much trouble and Gordon's guidance was invaluable.

February 24, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Carol,

Thank you very much for the great feedback, its's really appreciated! I'll make sure Gordon sees your kind comments.

Best wishes
Kenneth

Rated 5 out of 5 stars

First class

First class, very professional and compassionate service which made a difficult time alot easier for us. Very grateful for the help and service that we got personally from Mark and the rest of the team at Kenneth Keegan Funeral Directors. Thank you.

January 19, 2023
Unprompted review
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi Andy,

Your very welcome! Glad to hear everything went well and Mark provided the support needed to get things organised.

Best wishes
Kenneth

Rated 5 out of 5 stars

The service we have received from my…

The service we have received from my mum's passing from the beginning has been exceptional. Gordon has been very attentive and caring. Very pleased with the over all care for my mum and the family.

January 25, 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Stacy,

Thank you for leaving such a great review. Gordon will really appreciate the feedback.

Take care
regards
Kenneth

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