While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including fast response times and smooth user experience. However, some customers also noted issues with the website, specifically regarding slow download speeds on certain servers and difficulties with specific links. A few people also felt that customer service, while generally good, did not always provide clear explanations or proof when issues arose, leading to frustration.

What people talk about most

Customer service

Customers generally report positive experiences with customer service, highlighting their helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the company for delivering on its... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the swiftness of... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise it as the best premium pass site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used keep2share premium once or twice a year for 5 plus years. Only ever pay for 1 month subscription non-recurring. Never had a problem with them whatsoever. Never tried to rebill me or failed to del... See more

Company replied

Rated 5 out of 5 stars

Really solid service, Premium Max subscription works with tons of sites. What I like: • Fast download speed in USA • Huge videos collection with personal recommendations • Promo codes and... See more

Company replied

Rated 5 out of 5 stars

I love two things about this file sharing service 1) High download speeds Download accelerators are applied. This gives unbelievable download speeds.. 5 to 7 GB files are no problems. It take... See more

Company replied

Rated 5 out of 5 stars

K2S is a nice hosting solution to share your files. Although it might go a bit for the expensive site, it is well worth it. The customer support is great and the staff makes sure that your every i... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

Your files and downloads are completely secured by our state of art encrypted system. Enjoy supersonic downloads from our cutting edge storage cloud. Plus, you can use download accelerators for even better experience. Your downloads start instantly. No more wasting time waiting for what you need!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

976 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great response, good customer follow-up

I'm happy with the deal I got from the company. I wanted a good download service that would work in the background and complete its work in reasonable timeframe and this one ticked all the boxes. Speaking with the contact help service allowed me get what I was looking for.

The big reason to give 5 stars is the quick turnaround and follow-up that I received when asking questions about payment options and cash back offers. Nice to work with!

April 30, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello DCW! We’re thrilled you loved our product! Thanks so much for your kind words and support.

Advertisement
Rated 5 out of 5 stars

The customer support is top notch

The customer support is top notch, and the service they provide, including fast server speed, uninterrupted access, and all someone would expect from a good file sharing company.
I am satisfied with their services…

April 28, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Paras! We’re thrilled you loved our service ! Thanks so much for your kind words and support.

Rated 5 out of 5 stars

The support was prompt and excellent

The support was prompt with excellent communications and updates. Additionally, a resolution was reached with a minimum of input from me and a work-around was provided in the interim.

April 22, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Nonya! Your positive feedback brightened our day! Thank you for sharing your great experience with us.

Rated 5 out of 5 stars

I have tried Keep2Share for the first…

I have tried Keep2Share for the first time. I found almost everything I was looking for; however, something occurred, and I wanted to make a refund. I sent a ticket, and their customer support was kind and fast with responses. The agent offered me an extra 30 days of subscription, and so I couldn't ask for any better. I think I will use K2S all the time.

April 18, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Blizzard! Thanks for the fantastic review! We're so glad to hear that our product met your expectations.

Rated 5 out of 5 stars

Very good and exciting

Very good and exciting

April 19, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Angus! Thank you for the great review! We're happy to know you're satisfied with our product. Your support is greatly appreciated!

Advertisement
Rated 5 out of 5 stars

I really would like to claim.

I really would like to claim that these videos are great to watch and people will love it.

April 14, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Andray! We appreciate your positive feedback! It’s wonderful to hear you had a great experience with our product. Thanks for sharing!

Rated 5 out of 5 stars

Great support and usability

Easy to share files, fast download speeds when using premium, and exceptional user support if need be.
I'm a fully satisfied customer since many years and there are many to come 😁

April 15, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Christian! We're delighted to know you enjoyed our product! Your positive feedback means the world to us. Thank you!

Rated 5 out of 5 stars

Great problem solving

Great problem solving, quick replies, great service

April 4, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Don! Thanks for the awesome review! We’re glad you’re satisfied with our product and appreciate your feedback.

Advertisement
Rated 5 out of 5 stars

Reasons to Choose Keep2Share

Extensive Content Library: A wide range of files available for download.​
Premium Benefits: Higher download speeds and additional features for premium subscribers.​
Security Measures: Strong encryption and compliance with financial security protocols.

April 10, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello galvatron! We’re thrilled you loved our product! Thanks so much for your kind words and support.

Rated 4 out of 5 stars

Happy with the service

K2S responded promptly to my query and subsequent queries and provided good follow up. Download service was fast

March 29, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello RonVB! Thank you for the great review! We're happy to know you're satisfied with our product. Your support is greatly appreciated!

Rated 5 out of 5 stars

Variety of content

Variety of content , very quick and responsible customer support , highly recomented !!!

March 29, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Tanki! Thanks for the fantastic review! We're so glad to hear that our product met your expectations.

Advertisement
Rated 5 out of 5 stars

Reliable and responses are quick

Reliable and responses are quick. Customer focused when resolving issues

March 21, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello John! We're delighted to know you enjoyed our product! Your positive feedback means the world to us. Thank you!

Rated 5 out of 5 stars

a very good service.

a very good service.

March 17, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Giuliano! Thanks for the awesome review! We’re glad you’re satisfied with our product and appreciate your feedback.

Rated 5 out of 5 stars

Fast Response to Consumer Feedback

The Support Team @ Keep2Share responded and rectified connectivity problems on their website within 4 hours of receiving customer feedback of being unable to access content. This is excellent service recovery and boosts consumer confidence in their product. Well done with gratitude from a satisfied customer.

March 15, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello vinylman! Thank you for your positive review! We’re happy to hear our product made a great impression.

Rated 5 out of 5 stars

Customer Service

Great customer service. Quick response and reply. Problem solved in a short time. Deserves five stars.

March 1, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Ak! Thank you for your wonderful review! We're so pleased to hear you enjoyed our product. 😊

Advertisement
Rated 5 out of 5 stars

I have been using Keep2Share premium for several years

I have been using Keep2Share for several years and have always found the upload download facilities exceptional. The variety and quality of content always exceeds expectation. Recently I renewed my membership and accidentally chose the wrong option the support team helped me correct the error and i was back up and running in three hours!

February 22, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Steve! We appreciate your positive feedback! It’s wonderful to hear you had a great experience with our product. Thanks for sharing!

Rated 5 out of 5 stars

Fantastic job


Hello, Your team took care of my download issue with in 24 hours . I'm not in front of my PC so I'm not sure of the date ..
What I was impressed with the most was the fallow up . I must have received 3 messages from your team just making sure download was working and I was satisfied. Truth is I'm not used to such a quick resolution to issues like this so I hadn't checked my emails...so initially I missed your teams message
..so my apologies for that . Thanks again to the whole team involved in resolving my issue...
Side note : I wish my bank was like you...
Have a great day

Jose Sanchez

February 11, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Jose! Thank you for the great review! We're happy to know you're satisfied with our product. Your support is greatly appreciated!

Rated 5 out of 5 stars

Quality customer service and content…

Quality customer service and content that makes for a happy customer.

February 17, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Richard! Thanks for the fantastic review! We're so glad to hear that our product met your expectations. 🙌

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look