Used keep2share premium once or twice a year for 5 plus years. Only ever pay for 1 month subscription non-recurring. Never had a problem with them whatsoever. Never tried to rebill me or failed to del... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your files and downloads are completely secured by our state of art encrypted system. Enjoy supersonic downloads from our cutting edge storage cloud. Plus, you can use download accelerators for even better experience. Your downloads start instantly. No more wasting time waiting for what you need!
South Africa
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm happy with the deal I got from the company. I wanted a good download service that would work in the background and complete its work in reasonable timeframe and this one ticked all the boxes. Speaking with the contact help service allowed me get what I was looking for.
The big reason to give 5 stars is the quick turnaround and follow-up that I received when asking questions about payment options and cash back offers. Nice to work with!

Reply from Keep2Share
The customer support is top notch, and the service they provide, including fast server speed, uninterrupted access, and all someone would expect from a good file sharing company.
I am satisfied with their services…

Reply from Keep2Share
The support was prompt with excellent communications and updates. Additionally, a resolution was reached with a minimum of input from me and a work-around was provided in the interim.

Reply from Keep2Share
I have tried Keep2Share for the first time. I found almost everything I was looking for; however, something occurred, and I wanted to make a refund. I sent a ticket, and their customer support was kind and fast with responses. The agent offered me an extra 30 days of subscription, and so I couldn't ask for any better. I think I will use K2S all the time.

Reply from Keep2Share
I really would like to claim that these videos are great to watch and people will love it.

Reply from Keep2Share
Easy to share files, fast download speeds when using premium, and exceptional user support if need be.
I'm a fully satisfied customer since many years and there are many to come 😁

Reply from Keep2Share
Great service and great experience us
with My pleasure
Great problem solving, quick replies, great service

Reply from Keep2Share
Extensive Content Library: A wide range of files available for download.
Premium Benefits: Higher download speeds and additional features for premium subscribers.
Security Measures: Strong encryption and compliance with financial security protocols.

Reply from Keep2Share
the support has been very efficient and answered very quickly to my questions; my problem has been corrected

Reply from Keep2Share
K2S responded promptly to my query and subsequent queries and provided good follow up. Download service was fast

Reply from Keep2Share
Variety of content , very quick and responsible customer support , highly recomented !!!

Reply from Keep2Share
Reliable and responses are quick. Customer focused when resolving issues

Reply from Keep2Share
The Support Team @ Keep2Share responded and rectified connectivity problems on their website within 4 hours of receiving customer feedback of being unable to access content. This is excellent service recovery and boosts consumer confidence in their product. Well done with gratitude from a satisfied customer.

Reply from Keep2Share
Great customer service. Quick response and reply. Problem solved in a short time. Deserves five stars.

Reply from Keep2Share
I have been using Keep2Share for several years and have always found the upload download facilities exceptional. The variety and quality of content always exceeds expectation. Recently I renewed my membership and accidentally chose the wrong option the support team helped me correct the error and i was back up and running in three hours!

Reply from Keep2Share
Hello, Your team took care of my download issue with in 24 hours . I'm not in front of my PC so I'm not sure of the date ..
What I was impressed with the most was the fallow up . I must have received 3 messages from your team just making sure download was working and I was satisfied. Truth is I'm not used to such a quick resolution to issues like this so I hadn't checked my emails...so initially I missed your teams message
..so my apologies for that . Thanks again to the whole team involved in resolving my issue...
Side note : I wish my bank was like you...
Have a great day
Jose Sanchez

Reply from Keep2Share
Quality customer service and content that makes for a happy customer.

Reply from Keep2Share
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.