KEH Gruppen Reviews 62

I moved into my appartment 15/7-2025 and the landlord told me that the hooks for the curtains and the battery for the fire alarm would be provided for me within a couple of days as he was not the original landlord and the other one was on holiday. He also handed me a move-in report so I could fill out other missing/damaged/wrong things. Besides that he told me that I should just write an e-mail with other stuff I found along the way. As of right now I have written them quite a few e-mails with stuff that needs tending to and called them about 4-5 times. The only answer I have gotten is that the hooks are "on their way" or that the people in the call center can leave a message for the landlord because there is no way I can talk the them directly. Last week I was promised that it would be taken care of this week at the latest. But surprise surprise nothing has happened... again. This is ridicules at best. I can't understand why these people can continue their operation when they litteraly just sit on their a**.

Our doorbell broke and our building administration told us to contact KEH. The representative of our building from KEH asked us for photos of the issue which involved opening the door bell device. After doing so, he told us it's no longer KEH's responsibility and we ourselves must contact the electrician.

Worst landlord I've had! communication is a joke and so bad! if one can call it communication! still has a window that has not been painted, but I have also only lived here for over a year. Had people out who went through the apartment and they noted several things that needed to be done, but nothing happened.
The walls are so bad that you can hear everything the neighbor is doing and we are talking new apartment 2020! not 1908 cardboard walls!
There is no cleaning of the common area and when they finally arrive it is as if a 4-year-old has cleaned.
the elevator never works! they know that a new part is needed but not yet changed!
(supervisor man who looked at the elevator half a year ago said "s**t this elevator must not be used at all" but the landlord just resets the elevator so it works for 10min)
And now they are raising the rent! They did not even give us three months notice and they do have to do to they made us sign a papir so they can do it without.
I dont care if you have to live on the streets or home at your mom, it can only be better!

Incredibly terrible facility management! (Granskoven 14, Glostrup)

1. Security issues (we got 3-4 break-ins in the building and valuable items were stolen from other tenants' basements)
-The problem was, that there was an unlocked door leading straight to our elevator, which gave outside people easy access to the building and to the basement area, which by the way is also unlocked.

2. Hygiene/cleaning issues. Lack of control over the cleaning services KEH receives from the cleaning company
-It took them 3 months after we moved in, to locate the hallway in front of our flat and clean it from all the dirt and stains (it was in the wintertime)
-Now, 1 year later, we have the same issue with the same hallway and it has not been cleaned for almost a month already.

3. For a few weeks we have been waking up from insane noise and our bed was shaking
-The company decided to make use of the ground floor area and started a project for transforming the area into apartments. There were lots of walls that had to be demolished and all of that work has been starting at 7:00 sharp, every morning.
Even though we kindly asked the company to consider postponing the noisy type of work for at least after 9:00, no one cared about our inconvenience and we just had to live with that stress every morning for a few months.

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There are plenty of other issues, but I do not want to spend more of my time on this, so I will end it here.

They dont reply to emails, they do not do their job (facility maintenance). i only saw them cleaning once in a while, specially, during covid it should be a frequent activity. it took months for them to fix the elevator and so on.
In a student housing they send insanely high bills to tenants that are not reasonable. They steal half of your deposit. NEVER DO BUSINESS WITH THEM, I REPEAT NEVER!

I rented a student house from them at Søndre Fasanvej 90. It is a terrible place when it comes to cleanness and peaceful environment. The place is in a mess. The ground floor was rented to Rema1000 and Lidl that make a lot of noise 5 am to 11 pm. There is no way you could sleep well particularly if you live in 2nd floor. We contacted the company but they never responded. All they care about is obviously making more money. It is a very bad company in treating residents and respecting them. NEVER EVER rent a place when you see their logo. It is for your sake.